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“Thanks for your help - Lisa - Front Desk Super!”

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Best Western Mt. Hood Inn
Ranked #1 of 2 Hotels in Government Camp
Certificate of Excellence
Rossland, Canada
Level 2 Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Thanks for your help - Lisa - Front Desk Super!”
Reviewed October 13, 2013

After driving 22 hours to pick up our daughter from the Legacy trauma center in Portland - we had a great night and lots of help at the Best Western Mt Hood. Our girl was injured after falling in the rocks while skiing on the glacier at Hood - lacerated liver and undetermined leg injury - 3 days in the hospital and a 3 day journey home. Our first night was at Mt Hood to collect equipment and check with fellow skiers. It was a harrowing journey and we were very glad to be able to stay again at this hotel. We love this hotel. Beds are great, breakfast will get you by the lobby is comfortable and I like the location. The best part is the staff. Lisa Galbraith the front desk supervisor was especially awesome. We were struggling to transport our daughter - she was in a lot of pain and her leg was immobilized. Lisa made the world of difference. We asked if there may be some extra pillows we could by or have (old ones). As a past ski patroler she knew what we had to deal with. She returned with a pillow of her own and a 12 pack of paper towel rolls. She said it was the best thing for cushioning all the difference spaces around the body to help make an injured persons trip more comfortable. She had helped many injured skiers make their trip to the emergency room with out having to call an ambulance. We look forward to our next trip to the BW at Govey camp and hope to see Lisa again. I hope her empoloyer knows how awesome she is.
Many thanks for all your help - the Butler family

  • Stayed August 2013, traveled with family
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Helpful?
Thank Tauna B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MtHoodGM, General Manager at Best Western Mt. Hood Inn, responded to this review, October 17, 2013
Dear Valued Guest,

Lisa is an excellent example of how we pride ourselves on customer care. We hope that your daughter is recuperating quickly. We hope you will be able to visit us again soon. I have talked with Lisa and she would like to say thank you for the wonderful review.

Jeffrey A. Smith
General Manager
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515 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (72)
Date | Rating
  • Dutch first
  • English first
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English first
Santa Barbara, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 11, 2013

situated on the south base of Mt. Hood with hiking trails right across the street from the hotel. The room was clean and adequately furnished with a comfortable bed and reliable wi-fi. Breakfast was above average and different choices were offered for the 2 mornings I was there. I would recommend this hotel to anyone looking for a comfortable, quiet hotel.

  • Stayed October 2013, traveled solo
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Review collected in partnership with Best Western

Helpful?
1 Thank Christy D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MtHoodGM, General Manager at Best Western Mt. Hood Inn, responded to this review, October 14, 2013
Dear Valued Guest,

Our property is extremely close to hiking trails. Our location is great in relation to all the activities in our town. We strive to bring a good quality breakfast to our guest’s. We thank you for your recommendation and look forward to seeing you on your next visit.

Thank you,

Jeffrey A. Smith
General Manager
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Texas, United States
1 review
Reviewed October 3, 2013

Very friendly and accommodating staff. Our room was quite large and contained a fridge and microwave. Nice clean friendly place to stay. We got snowed in up on the mountain overnite so didn't get to sleep in the room so I can't say anything about the beds but they did look comfy.

  • Stayed September 2013, traveled with family
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Review collected in partnership with Best Western

Helpful?
Thank Ron G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MtHoodGM, General Manager at Best Western Mt. Hood Inn, responded to this review, October 9, 2013
Dear Valued Guest,

It brings us great joy your stay was so wonderful. We are so sorry you were stuck on the mountain during your stay. We hope to see you again in the future.

Jeffrey A. Smith
General Manager
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san diego, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 1, 2013

the mt. hood brewery offers great food & great tasting beers & it's next door to the hotel. the hotel had a fire roaring in the lobby as you walk in. the hot tub(large Jacuzzi with no jets). the water was 103-4 & room for 6-8.breakfast was good and filling. a return trip to this hotel is a must.

  • Stayed September 2013, traveled as a couple
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Review collected in partnership with Best Western

Helpful?
1 Thank Tom S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MtHoodGM, General Manager at Best Western Mt. Hood Inn, responded to this review, October 4, 2013
Dear Tom,

We are happy your stay was enjoyable. Our hot tub is a great place to relax after hiking or skiing. We do have jets on the hot tub. There is nothing like a nice fire when there is a chill in the air. We cannot wait to see you on your next visit.

Thank you,

Jeffrey A. Smith
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Portland, Oregon
Level 5 Contributor
40 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed September 25, 2013

Booked a weekend here for my husbands birthday and we absolutely LOVED it. Spacious rooms, coffee in the lobby all day, good breakfast, and helpful and courteous staff. Great area to do alot of hiking and fishing. Book a jacuzzi room, it felt amazing after all the hiking we did. Will be definitely be returning for a winter stay!

Room Tip: Jacuzzi room! Its worth it!
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  • Stayed September 2013, traveled as a couple
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Helpful?
2 Thank Kelphish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MtHoodGM, General Manager at Best Western Mt. Hood Inn, responded to this review, September 27, 2013
Dear Valued Guest,

We are very happy your husband’s birthday was enjoyable. It is wonderful when guest’s leave such wonderful comments about our staff and property. We work very hard to make every guest stay an enjoyable one. We cannot wait until your next visit.

Thank you,

Jeffrey A. Smith
General Manager
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Santa Rosa, United States
1 review
Reviewed September 22, 2013

Spacious and attractive room with all the amenities. Cordial and helpful service. Tasty breakfast with healthy options like oatmeal and fruit.Conveniently located in a spectacular environment. Would recommend this to anyone visiting the Mt. Hood area before snow season. Have no experience with the hotel during ski season.

  • Stayed September 2013, traveled as a couple
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Review collected in partnership with Best Western

Helpful?
Thank Robert P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MtHoodGM, General Manager at Best Western Mt. Hood Inn, responded to this review, September 26, 2013
Dear Value Guest,

It brings a wonderful feeling to our staff when a guest has such an enjoyable stay. We appreciate all your wonderful comments. We work hard to bring many options to our breakfast. There are plans to expand our breakfast more in the coming months. The ski season is a wonderful time to visit and play in the snow!

Thank you,

Jeffrey A. Smith
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
A TripAdvisor Member
Reviewed September 17, 2013

this hotel was a great place to stay. There was a beyond helpful staff and it was located in the most beautiful setting. My husband and I will definately stay here again if ever in the area. Be advised that some of the area attractions have seasonal hours. We went after labor day and nothing much was open

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MtHoodGM, Manager at Best Western Mt. Hood Inn, responded to this review, September 25, 2013
Dear Valued Guest,

We are very happy your stay was enjoyable. It is wonderful to be located in a beautiful mountain setting. Yes, many attractions do have seasonal hours. Unfortunately, there are seasonal hours to our many attractions. We cannot wait to see you again.

Thank you,

Jeffrey A. Smith
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Mt. Hood Inn

Property: Best Western Mt. Hood Inn
Address: 87450 E Government Camp Loop, Government Camp, OR 97028
Phone Number:
Location: United States > Oregon > Clackamas County > Government Camp
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Government Camp
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Best Western Mt. Hood Inn 3*
Number of rooms: 56
Reservation Options:
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Also Known As:
Best Western Mt Hood Hotel Government Camp
Mount Hood Lodging
Mount Hood Hotel
Mt Hood Inn

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