The good: Each staff member that we encountered was uniformly pleasant, outgoing, and imbued with a vigorous service ethic. One expects excellent views with a resort of this caliber, and we were pleased in every way. Despite some prior concerns, the road proved a suitable place for a two mile walk. Caution is, of course, strongly advised. Landscaping and its maintenance was impeccable, which added to the beauty of the site. Overall, we had an enjoyable stay.
Other: In our bathroom, the sink stopper valve would not close completely, thus negating all efforts to accumulate my normal amount of hot water for shaving. I would have noted that on the room condition evaluation sheet while it was on my mind, but there was no such sheet provided.
Getting to the Tu Tu Tun lodge revealed some of our own perceptual issues. Despite two of us trying diligently on this, our first stay, to find the entrance, we missed the Tu Tu Tun entrance signs, one on each side of the drive. The signs are aesthetically designed, with ivory white letters on a brownish background. At the hour that we arrived, the sunlight penetrating the overhanging branches above created a pattern of light and dark that effectively camouflaged the sign, in which the contrast between words and background was already not very high. I recommend larger signs, of greater contrast, and with overhanging foliage kept pruned to allow the sign to dominate its area. Also needed are two additional road signs, one to the east and one to the west, to alert weary travelers that the lodge entrance is approaching. What is needed for Tu Tu Tun Lodge is the same technique used on I-5 state rest stops, where drivers are given 3/4 mile or so warnings in advance of the upcoming rest stops. Returning guests, staff, and the owners, of course, have the Tu Tu Tun Lodge entrance location firmly engraved in their minds and may find it inconceivable that anyone could miss an entrance with two signs. But everyone is a first time visitor sometime, and we first timers need help to find the entrance without bypassing it. Like too many new vehicles, the electronic display on our car washed out in the sunlight which made its use difficult for precisely locating the lodge. I would expect night-time, rainy day, and snow storm arrivals to encounter even greater difficulty in seeing the entrance signs in a timely manner that allowed ample time to slow down and turn into the driveway.
The meal system was unimpressive to us, though several of our fellow guests appeared to enjoy it. We were looking forward to the prime rib, but it was not cooked sufficiently for our preferences and we did not eat any of it, or put any on our plate. The Tu Tu Tun Lodge management needs to devise a system so that each guest is asked explicitly in advance if the guest prefers well done, medium, or rare. This modest service is common in most restaurants and can be easily incorporated into the Tu Tu Tun lodge experience. In preference to the existing meal provision, we would have greatly preferred open seating at a time of our choice with greater choice as to the menu.
- Official Description (provided by the hotel):
- A four-star property which offers fine dining and wonderful hospitality. ... more less
- Also Known As:
- Tu Tu Tun Hotel Gold Beach