The front desk clerk on duty in the late afternnon was helpful to the extreme, friendly and welcoming. The location is excellent for visiting Old Town Florence. However, the room was not spotless. The king size mattress was over used and saggy. The bathroom sink did not drain properly. Sounds carried from the rooms adjascent to ours. The house rules told us to expect a general fresh up from housekeeping when guests stayed more than one night. We asked for that service, but we did not get it. Waste baskets were not emptied, towels were not replaced, soap and shampoo was not replaced. Security concerned us since the exterior door had only a push lock on the door knob. The continental breakfast was weak and the office was to open at 7:30 am, but it didn't open one morning until 10 or 15 minutes later than that. In marking the service section, I would mark the front desk as excellent but room service as poor.
- Official Description (provided by the hotel):
- Now rated #1 in Florence on one booking site, one of the "Top 3 in Florence Lodging" on another travel/review site, and top ratings on a second booking site. We have just 12 unique rooms that we built in 1998 and 2008. We sit up on a hilltop, a half-block off the main highway. We are a safe, clean and quiet inn with no bridge or highway noise. Many rooms have bay windows with views of Old Town, the sand dunes, and the river. Our rooms choices go from a cozy single queen to deluxe spa suites. The second floor has vaulted ceilings throughout. New 43" flatscreen TVs are in most rooms. Our hearty continental breakfast includes sausage links & cheeses, 6-7 flavors of bakery bagels, organic granola and organic muesli, all served on real dishes with real silverware. Free Wifi. Free private use of our guest spa building at the edge of the woods is included. We've been Green forever. You're always a winner at the Landmark Inn! We do not have an elevator. We take a deposit equal to the first night at the time of booking. It is fully refundable if cancelled prior to 48 hours before arrival, with no cancellation fee. ... more less
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- Also Known As:
- The Landmark Hotel Florence