First time, last time! Stopped in for dinner tonight with my family. We were reasonably happy with the food, although there were significant upcharges for add-ons and substitutions. However, when a mouse ran across the dining room floor, we were shocked when the server seemed unconcerned! "Well, they come up from the dock," she said. Clearly, she'd seen them before. She didn't apologize or offer to comp our meal! It's alarming to think of rodents in a restaurant, but it's horrifying to see this cavalier attitude from customer-facing staff in a town that depends on tourists. This type of behavior puts all Florence's businesses in jeopardy, and the town should deal with it!