Stayed in a room with 2 queen beds. Upon turning down the sheets of one bed, we discovered the top sheet was stained (coffee?). I stripped the sheets and brought them to the office. The night clerk was very apologetic and said she would let her manager know. Shortly after she called the room to say her manager was authorizing a $50 credit (which I did not ask for). A day later I received a call telling me the $50 would be charged back to my card because their housekeeper reported the room was clean. Which one of us was not being truthful?! If this is how they treat their pass through guests- I would not recommend taking the chance of staying there. The night clerk was very nice and I had no other complaint about the room- but dirty sheets are gross!
- Official Description (provided by the hotel):
- We are centrally located in Florence, Oregon, on Coast Highway 101. All rooms have a refrigerator and microwave, and we serve a wonderful continental breakfast. We have a seasonal outdoor heated pool, indoor jacuzzi, and a sauna. Restaurants are within walking distance. Beaches are a short distance as is shopping. Florence is a fun destination filled with adventure. ... more less
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