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“great”
Review of River House Inn

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River House Inn
Ranked #1 of 13 Hotels in Florence
Certificate of Excellence
Reviewed October 10, 2010

very clean and cozy and friendly and helpful staff.

  • Stayed: August 2010, traveled with family
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Thank gg9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,259 - 1,265 of 1,363 reviews

Reviewed October 2, 2010

We were slightly disappointed after reading such great reviews.

The check in was very poor. I was unsure that he really wanted any guests at all - not rude, just very blunt and not particularly interested!! Not a good start. The check out was the same!

The room was furnished in a pleasant way, but..... the way the rooms are designed, with everyone walking past your window was annoying. Everyone seemed to look in the room as they walked past - zero privacy if you have your curtains closed, which is not what you want to do when it is light outside!

The breakfast was good and the attendant worked hard - however, we would have never known about the breakfast if we relied on the check in information - we were not told anything!!

Overall a hotel with fairly pleasant rooms. The front desk staff desperately need some training though!

  • Stayed: September 2010, traveled with friends
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1  Thank FLYTHEW0RLD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 28, 2010

Very nice facility. Spring for a river-view room - it's worth the extra $30. Rooms are very nicely furnished, mattress was VERY comfortable, and the room was perfectly clean. I'ts a bit on the high side for Florence proper, but worth the premium

Our only gripe is that the internet connection was not working - the wi-fi was discontinued, and the staff was not very helpful - " there must be a problem with the room".

  • Stayed: September 2010, traveled as a couple
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Thank CatFoodFlambe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 25, 2010

This is an older hotel that has been well maintained. It sits on the river with patio seating and a nice river view from the river side rooms. Comfortable bed and nice bedding. Limited bathroom counter space. Great location with lots of restuarants and shops withing walking distance. So-so breakfast with limited choices.

I am 50 - 50 on a return visit. I will most likely try to find something a little newer, but would not have a problem staying here again if nothing better were available.

  • Stayed: August 2010, traveled with family
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Thank 2nevadatravelers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 6, 2010

When checking in, a wonderful lady greeted us, offered a discount which was fantastic and the room was a double queen right on the river. Very clean, comfortable beds, just a great room overall. The kids loved it and liked the deck which was right on the river's edge. The continental breakfast was one of the best we have experienced. Since it was right at the end of Florence's Old Town - could just walk Old Town without having to worry about a parking spot. I definately would stay there again and would ask for the river side because it was great. But overall rating for this place is excellent.

  • Stayed: September 2010, traveled with family
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Thank nana7448
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 24, 2010

We were pleasantly surprised by the River Inn. It is in a great location in Florence, within short walking distance of the restaurants and waterfront in old downtown Florence. Our room was very clean with very fresh and comfortable amenities. We stayed in a non-river view room, so our room looked out onto the walkway and parking lot, but that was not a bother to us. The room was pretty quiet, except we could hear the shower going in the next room. Continental breakfast is included and self serve, and is great! We booked at the last minute and the rate was cheaper than the one shown on Tripadvisor - also ask about their AAA discount.

  • Stayed: August 2010, traveled with friends
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Thank differentviews
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 22, 2010

First off the staff were rude and lazy.When we complained our room hadn't been cleaned the response was " you wanted full service?" Well if we are paying full price....also it was like pulling teeth to get a copy of our bill from the old grouch at the front desk.
The room walls were paper thin, you could hear snoring and the rumble of the patio doors being opened.
The good points were the beautiful view of the river and bridge, it is located in the old town section which was very nice.
The breakfast that was included was very good and the coffee was also good.
Florence is close to all the big attractions of the coast, the dunes,the aquarium etc.

  • Stayed: August 2010, traveled as a couple
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1  Thank travelingdude43
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
riverhouseinn, General Manager at River House Inn, responded to this reviewResponded September 1, 2010

I would like to respond to travelingdude43. First, please allow me to apologize for the rude behavior of our managers. There is no excuse for rude behavior. I will say that we were going through some management changes and adjustments at that time. There was a brief period of time that there were some bad attitudes. I believe this situation has been taken care of, if not, I would very much like to know about it. We have always had a reputation for great customer service from management to the housekeeping staff and we work very hard to ensure our guests have a wonderful experience staying at our properties.


Sincerely,

Craig Sanders
General Manager
River House Inn
Hoagland Properties

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about River House Inn

Address: 1202 Bay St, Florence, OR 97439-9648
Phone Number:
Location: United States > Oregon > Oregon Coast > Florence
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking
Hotel Style:
#3 Romantic Hotel in Florence
#3 Family Hotel in Florence
Price Range: $119 - $187 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — River House Inn 2*
Number of rooms: 40
Official Description (provided by the hotel):
Charming Old Town Location. Very nice, newly remodeled inn. Continental breakfast, meeting room, guest laundry, free wi-fi, microwave/refrigerator, green environmental measures throughout. On the Oregon Coast. One hour west of Eugene, Oregon. ... more   less 
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Also Known As:
River House Hotel Florence
River Hotel Florence
River Motel Florence

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