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“Great location & view on mouth of river, great service & breakfast.”

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Best Western Pier Point Inn
Ranked #2 of 13 Hotels in Florence
Certificate of Excellence
Central Point, Oregon
Level Contributor
23 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Great location & view on mouth of river, great service & breakfast.”
5 of 5 bubbles Reviewed March 13, 2009

The beds were very comfortable. Great front counter service from Aliitasi Tupua. Best continental breakfast of any motel we've stayed at in a long time.

  • Stayed March 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank gdwilkinson1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,161 reviews from our community

Traveler rating
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    88
    39
    22
See reviews for
371
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (261)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Untied States
1 review
5 of 5 bubbles Reviewed February 24, 2009

This was a great experience for me. I had to go to Florence on business. This was the perfect place to relax after working an 11 hour day. Although I didn't enjoy it myself, I did view the pool and spa which looked to be a delight. I would recommend this hotel to anyone. Also, there is a great view of the river along downtown Florence.

  • Stayed February 2009, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sumer2009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DesiFlorence_Oregon, Manager at Best Western Pier Point Inn, responded to this review, February 26, 2009
Dear Sumer2009:

Thank you for taking the time out of your busy schedule to write such a complimentary letter regarding your experiences.

I am passing on your comments, knowing that it will serve as an inspiration to our staff to continue their efforts.

We appreciate your patronage and hope you will stay with us at the Best Western Pier Point Inn the next time you are in Florence Oregon. We look forward to your return.

Sincerely,
Aliitasi Tupua
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oregon
1 review
5 of 5 bubbles Reviewed February 19, 2009

As soon as we entered the lobby we were greeted by friendly staff, and experienced this thru-out our stay. It was not overboard but enough to make us feel like we were welcomed and important. The lobby/dining room was very clean and had a very warm feeling to it. Once we checked into our room, we were pleased to find it was quite roomy. A nice flat-screen tv, comfortable beds, clean room, and a wonderful view of the Bay. Hot and Cold breakfast was available in the morning as well as juice and coffee. We enjoyed the pool and hot tubs, although we didn't try the sauna. I have already told a few of my friends about this place and we are planning on returning this summer. If you are in Florence you should check this place out, I really enjoyed my stay.

  • Stayed February 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Connely99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DesiFlorence_Oregon, Manager at Best Western Pier Point Inn, responded to this review, February 26, 2009
Dear Connely99 :

Thank you for taking the time out of your busy schedule to write such a complimentary letter regarding your experiences.

I am passing on your comments, knowing that it will serve as an inspiration to our staff to continue their efforts.

We appreciate your patronage and hope you will stay with us at the Best Western Pier Point Inn the next time you are in Florence Oregon. We look forward to your return.

Sincerely,
Aliitasi Tupua
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
eugene oregon
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed February 16, 2009

the room was beautiful, the breakfast was good the staff was nice, the price was right. But, it smelled so bad! I had trouble sleeping because our room had a strong smell o dirty laundry. the shower was also full of hair that was not ours! Yuck! The best was very comffy also, just with smelly lines. Too bad not sure if we would ever stay again. Would reccomend just becasue there are so few hotels in florence and maybe we just got a bad room!

  • Liked — modern
  • Disliked — very dirty, bad smell
  • Stayed February 2008, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank dezzie0807
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DesiFlorence_Oregon, manager at Best Western Pier Point Inn, responded to this review, February 17, 2009
Dear dezzie0807:

Thank you for your comments concerning your stay at the Best Western Pier Point Inn. I appreciate your taking the time to write and hope you will accept my apologies for any inconvenience you experienced.

I am disappointed we failed to give you the fine service and consideration we strive for with all our guests - the type of service we pride ourselves in. I have investigated your comments and will take steps to ensure that the problems you experienced do not happen again. My staff will also be made aware of your comments and we will all take immediate corrective action.

We appreciate your patronage and hope you will stay with us at the Best Western Pier Point Inn the next time you are in Florence Oregon. I can assure you we will do everything we can to make your stay a comfortable and happy one as we illustrate that what happened to you was an unfortunate exception to our normally high quality of service.

Sincerely,
Aliitasi Tupua
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oregon
1 review
5 of 5 bubbles Reviewed January 8, 2009

My wifes birthday is December 23rd and therefore I always try and do something a little special. We had just returned from Africa 2 weeks earlier so a "Big" trip somewhere was out of the question. A friend suggested we travel up the Oregon Coast and stay the night in Florence. We had never done that and decided it would be a nice mellow evening. Our usual accommodation's range from upscale boutique style hotels to sleeping on a mud hut somewhere in the Jungle so we are quite open... however we usually try and avoid the "Big Chain" type hotels due to the usual drab stylings and generic feel.
We were quite surprised and genuinely THRILLED when we entered our room at the Pier Point Best Western. The furnishings looked new, they leather sofas and chairs, flat screen HD TV, it appeared there had been a recent remodel and so everything was up to date. The room was HUGE with an amazing view of the river looking across to Old Town Florence. It was not what we expected from a chain hotel. Also... the (heated) pool area was very well set up with a Cabana type feel complete with Umbrellas and chairs, very inviting, in fact we considered not leaving the hotel that night for dinner. In fact, we did just walk across the bridge into Old Town (nice location considering we enjoy drinking wine) and had a fabulous dinner (cant remember the name) in a small Italian restaurant complete with a duo signing Bohemian French songs with the entire restaurant joining in.
All in all, I remember the look on my wifes face was full of Joy as we celebrated her 41st Birthday.
Will absolutely come back again...and maybe bring some friends as this is a comfortable and great location.

  • Liked — Room quality, location and pool
  • Stayed December 2008, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank makaiohana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DesiFlorence_Oregon, manager at Best Western Pier Point Inn, responded to this review, January 21, 2009
Dear Makaiohana:

Thank you for taking the time out of your busy schedule to write such a complimentary letter regarding your experiences.

I am passing on your comments, knowing that it will serve as an inspiration to our staff to continue their efforts.

We appreciate your patronage and hope you will stay with us at the Best Western Pier Point Inn the next time you are in Florence Oregon. We look forward to your return.

Sincerely,
Aliitasi Tupua
Front Office Manager
This response is the subjective opinion of the management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
washington state
1 review
5 of 5 bubbles Reviewed January 3, 2009

This hotel is on the south end of Florence , with a beautiful view of the river and bridge.
The hotel is spotlessly clean throughout, and the decor is very pleasant.
From the moment we booked our room on the phone we experienced helpful and friendly staff.
This hotel is a must if you like value for money.

  • Liked — everything was very nice
  • Stayed December 2008, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank fremo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DesiFlorence_Oregon, Manager at Best Western Pier Point Inn, responded to this review, January 6, 2009
01/06/09

Fremo
Washington State.

Dear Fremo:

Thank you for taking the time out of your busy schedule to write such a complimentary letter regarding your experiences.

I am passing on your comments, knowing that it will serve as an inspiration to our staff to continue their efforts.

We appreciate your patronage and hope you will stay with us at the Best Western Pier Point Inn the next time you are in Florence Oregon. We look forward to your return.

Sincerely,
Aliitasi Tupua
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gold Beach, Oregon
1 review
5 of 5 bubbles Reviewed January 2, 2009

The staff was very friendly, personable and helpful. The rooms are clean and large with beautiful views of the Siuslaw River and at night, the lights of Florence. There was bottled water and mints left as a courtesy and every convenience like hairdryers, refrigerator, microwave and personal grooming samples with plenty of towels and washcloths and a safe to lock up valuables. The rooms are well organized and the beds are very comfortable, good mattresses, I slept very well there and appreciated the ambiance. The heated pool was warm enough to swim in and the sauna was very hot and the two Jacuzzis were so relaxing and they provided plenty of towels there also plus a place to shower afterwards. The breakfast they provided for free was a self-serve buffet that had from the lightest waffles you could imagine to Denver omelets, fresh fruit, cereals, just about anything you could ask for with plenty of juice and coffee or hot chocolate which made for a very substantial breakfast. I enjoyed my stay there and have gone back with my family to enjoy it again as it's very comfortable. I highly recommend this motel, it's very high class in service and charm and it felt like a very safe place to stay. It looks like it is being newly painted and upgraded since I've read the other reviews from several years ago. Good thing I stayed there before I read the reviews as my experience there was very positive and enjoyable. It's a very peaceful place to be and the people that work there were lovely.

Stayed December 2008
Helpful?
Thank lonnimunson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DesiFlorence_Oregon, Manager at Best Western Pier Point Inn, responded to this review, January 6, 2009
01/06/09

Lonnimunson
Gold Beach, Oregon

Dear Lonnimunson:

Dear Fremo:

Thank you for taking the time out of your busy schedule to write such a complimentary letter regarding your experiences.

I am passing on your comments, knowing that it will serve as an inspiration to our staff to continue their efforts.

We appreciate your patronage and hope you will stay with us at the Best Western Pier Point Inn the next time you are in Florence Oregon. We look forward to your return.

Sincerely,
Aliitasi Tupua
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Pier Point Inn

Property: Best Western Pier Point Inn
Address: 85625 Highway 101, P.O. Box 2097, Florence, OR 97439-8501
Phone Number:
Location: United States > Oregon > Oregon Coast > Florence
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool
Hotel Style:
#1 Family Hotel in Florence
#2 Romantic Hotel in Florence
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Best Western Pier Point Inn 2.5*
Number of rooms: 55
Official Description (provided by the hotel):
Welcome to BEST WESTERN Pier Point Inn!Duck into the Sea Lion Caves and see these impressive animals up close; it is just a few minutes away from our Florence hotel.Many of our Florence hotel guests are in the region for the Oregon Sand Dunes and spend the days on ATVs or four-wheeling in their own vehicles. Our Oregon Coast hotel provides guests with everything they need for an exciting or relaxing getaway, like luxury bedding and an unbeatable location along the coast. With a river view of Siuslaw River, we are the perfect choice for couples looking for a little romance or outdoor lovers who want to be as close to the action as possible. We are a full service hotel. Our onsite restaurant The Bay View servers dinner nightly from 5-10PM and includes a full bar.Our Florence, Oregon hotel is right across the bridge from Old Town Florence, a must-see for history buffs. It is filled with fine dining, shopping and antiquing. However, it is our location next to the Sand Dunes that really draws people to our Florence hotel. We are close to the beach, and the Oregon Coast is stunning year-round. Oregon Coast sightseeing and whale watching is something everyone should do at least once, and we are conveniently located near the tour sites.Coho salmon fishing at the nearby river draws fishermen and women to our Florence hotel, too. The Rhododendron Festival and Fourth of July fireworks on the river are beloved annual events that locals and travelers alike look forward to. Even if you are here for business with Peace Health or Oregon Parks and Recreation, it is simple to make a little time for leisure activities.Our Florence hotel is the best place to watch the Rods-N-Roadies Car Show, and our friendly hotel staff is dedicated to making sure your stay is the best it can be. We are happy to provide tips and recommendations on must-see sights and on things to do. If we can do anything to make your stay even better, just ask and we'll go the extra mile to deliver. Reserve your river view room at BEST WESTERN Pier Point Inn now! ... more   less 
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Also Known As:
Best Western Plus Pier Point Hotel Florence
Best Western Florence
Florence Best Western

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