We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (408)
Filter reviews
408 results
Traveler rating
139
152
71
25
21
Traveler type
Time of year
LanguageAll languages
More languages
Traveler rating
139
152
71
25
21
Show reviews that mention
All reviews across the street best westerns knight arena matt knight room was clean pancake machine outdoor pool hot tub hot breakfast place to stay autzen stadium definitely stay here again convenient location road trip fridge and microwave free breakfast yogurt
Selected filters
Filter
Updating list...
12 - 17 of 408 reviews
Reviewed April 14, 2019

Two night stay. No elevators, multi story facility, so be forewarned. Stairs and walkways are narrow. Parking lot spaces are very tight. If you have a larger vehicle, parking will be difficult if the hotel is fully booked. The hotel is also "pet friendly"... unfortunately for me, someones "buddy" really liked to bark at odd hours. It made for a sleepless night the first day. The room was clean and comfortable... firm bed, big screen w/ full channel package, fridge & microwave. HVAC unit worked well. Fan could be left on continuously too. Excellent breakfast had omelettes, real eggs, sausage, real diced potatoes, biscuits & gravy, pastries, cold cereal, pastries and an automatic pancake maker (looks like a copy machine... too funny to watch people try to figure it out). Dining area is actually too small for facility. This would have been a 4 star stay if the dog had not ruined my nights sleep. . .

Date of stay: April 2019
  • Trip type: Traveled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank sharpinvesments
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BestWesternEugene, General Manager at Best Western Greentree Inn, responded to this reviewResponded April 16, 2019

Thank you for staying with us and providing all the positive feedback, clean and comfortable rooms, excellent breakfast, well running HVAC unit along with other nice compliments. We do apologize for "buddy" barking and disrupting your sleep. I don't know if you called the front desk to let us know of the problem during your stay but we may have been able to help you out so you could have received some well deserved rest. We will be adding an elevator in the near future which we are all excited about. Currently our parking can be challenging at times but for larger vehicles or people having trailers we do own the lot next door and we provide complimentary parking to help alleviate the busy nights. We hope you look at the positive things you mentioned and decide to stay with us again the next time you visit Eugene. If you ask the front desk at check in many times they could put you in an area away from any pet rooms so that is not a problem during your stay. Thank you again for staying with us and we do appreciate your feedback.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 14, 2019

My son and I stayed here in early April for Duck Days. The proximity to Knight arena is great (just across the street).

The hotel is old - popcorn ceilings and bad hallway decor. There is no elevator, so we had to carry our bags up three flights of stairs. The room smelled a bit musty - and the curtain had holes that I could see daylight through in the morning.

That being said, the room was clean, the front desk people were SUPER nice, and the breakfast was good.

Room tip: lower floors - no elevator
Date of stay: April 2019
  • Trip type: Traveled with family
    • Value
    • Location
    • Service
1  Thank scrow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BestWesternEugene, Manager at Best Western Greentree Inn, responded to this reviewResponded April 16, 2019

Thank you for staying with us and providing your feedback on TripAdvisor. Yes, we are foot steps away from the University of Oregon and we have many guests who stay with us either attending events or visiting their son or daughter while they attend the UofO. We are currently in the planning process to remodel all our rooms which we are really excited about. During the remodel we will be adding an elevator as well which will be a great addition to the property. We hope you decide to with us again while your son attends the University.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 29, 2019

A very clean and stylish member of the Best Western chain. Not a new hotel, but the rooms and public areas are very well maintained. Rooms have a very pleasant lay-out and some offer views of a woodland creek. Great breakfast and friendly staff. We will definitely stay here again on our next trip.

Date of stay: March 2019
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Andy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BestWesternEugene, Front Office Manager at Best Western Greentree Inn, responded to this reviewResponded April 3, 2019

Thank you for staying with us during you recent visit to the University of Oregon. We are happy to hear that you enjoyed each aspect of your stay, and hope to see you again the next time you're visiting Eugene.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 9, 2019

We had been displaced owing to the Oakridge/Westfir Snowmaggedon that left us with no heat and no electricity. We were traveling with two cats and our choices were incredibly limited, as 9,000 other people had lost their power as well. BWGI had one room left and it was spectacular. Two storey, three queen size beds, a full-on lounge downstairs, two large TVs, two large full bathrooms. Fridge and microwave. Fantastic accomodations. We hated to leave!!

Date of stay: March 2019
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Venture746671
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BestWesternEugene, Front Office Manager at Best Western Greentree Inn, responded to this reviewResponded March 13, 2019

Thank you for your thorough review of your recent stay at Best Western Greentree Inn. We are happy to hear that you enjoyed your stay despite the difficult circumstances.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 28, 2019

Good in that you are close to the Matthew Knight Arena, and the campus. Otherwise this place is showing its age and there are many better places to stay. It is fine, and room was clean, but that is about the extent of it.

Room tip: The back building is near a fairly active train track. Not super loud, but you do hear it.
Date of stay: February 2019
  • Trip type: Traveled with family
    • Rooms
    • Cleanliness
    • Service
Thank Murphy0612
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BestWesternEugene, Front Office Manager at Best Western Greentree Inn, responded to this reviewResponded March 5, 2019

Thank you for reviewing your recent stay at our property. We are excited to announce that our hotel will be undergoing extensive renovations very soon. We hope you choose to stay with us again!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
View more reviews