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Holiday Inn Express Hotel & Suites Eugene
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Reviews (482)
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All reviewscinnamon rollsfront deskpaper platesking suitematthew knight arenaexercise roomgreat place to stayparking lotyogurtcomfortable bedstop floorthe breakfast areawithin walking distancefranklin blvdquiet roomroad tripvery nice hotel
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298 - 303 of 482 reviews
Reviewed October 8, 2013

Stayed here while getting son set up in new place at U of O. Have stayed at another hotel in Eugene that was $150 more per night and further away. VERY helpful and friendly staff who went out of their way to assist me. Will be booking here for the remainder of my U of O visists.

  • Stayed: October 2013, traveled solo
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Thank Tami T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 4, 2013

I chose Holiday Inn Expresses because they are predictable in a positive sense. They are typically either relatively new or recently refreshed. Rooms are quiet, clean and comfortable. This HIE was what I expect (and I stay in Holiday Inn Expresses 80-100 nights per year). What made this one stand out was the staff. Pleasant, efficient, accommodating. They went above and beyond.

  • Stayed: August 2013, traveled on business
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1  Thank technocleric
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 1, 2013

Stayed here while our son moved in to the University, terrible room. Room was noisy, could hear people next door talking, could hear people above us walking back and forth across their room. And when the toilet upstairs flushed it sounded like a waterfall in our room. Would never stay again and never recommended to anyone!

  • Stayed: September 2013, traveled with family
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4  Thank scott s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SarahSmithGM, General Manager at Holiday Inn Express Hotel & Suites Eugene, responded to this reviewResponded October 4, 2013

Thank you for taking the time to tell us about your experience. I am so very sorry that your stay was so terrible. We strive everyday to provide a welcoming, relaxing atmosphere where are guests can gather and rest. This is not what we provided you and for that I am sorry. Dropping off a child at the University is an exciting and stressful time. If you ever do come back to the area I would sincerely appreciate an opportunity to make this right for you. Top floor rooms on the inside of the building tend to be the quietest. Again, if you are ever in the area please contact us, and ask for either the Guest Services Manager or General Manager and we will make sure your stay is exceptional.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 27, 2013 via mobile

Stayed here for 2 days during college freshman move-in. Unbelievably convenient- right across from east end of campus, next to great grocery store. Very spacious rooms, decent continental breakfast, and very cleanly and helpful staff.

  • Stayed: September 2013
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Thank Headneck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 26, 2013

Our room was very clean, spacious and comfortable. The staff was very gracious and helpful. Jasmine at the front desk was especially polite and helpful. Good selection for breakfast. Would definitely stay here again!

  • Stayed: September 2013
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Thank CRQ27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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