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“Be aware of street noise” 3 of 5 bubbles
Review of Broadway Inn Eugene

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Broadway Inn Eugene
Ranked #23 of 34 Hotels in Eugene
GreenLeadersBronze level
On the Road
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Be aware of street noise”
3 of 5 bubbles Reviewed July 17, 2012

We stayed here in late June. We were passing through town, called for a reservation and got the last room. The hotel staff member we spoke to at check-in was very helpful but failed to inform us about the street noise. We stayed in room #20 which is right on the road. A manhole cover on Broadway next to the motel driveway and 20 ft from our bed kept us up all night. Every car passing the motel hit the manhole cover with its front and back tires for a constant THUMP-THUMP. What a disaster. We thought the noise would subside later in the evening as traffic calmed down but no luck. By that point our children were already settled in for the night so we decided to stay put. In the morning we expressed our concerns to the front desk but got no response. We posted an initial review about the street noise on TripAdvisor to which the hotel quickly responded. They offered us a complete refund - which we accepted - plus a 25% discount for a future stay. We appreciate the hotel's quick response and refund but still believe they should warn guests about the street noise or convert the room to something else. We have replaced our original review with this review.

Stayed June 2012, traveled with family
Helpful?
Thank SaavyTrvlr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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245 reviews from our community

Traveler rating
    70
    92
    46
    16
    21
See reviews for
71
72
37
34
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • English first
  • French first
  • German first
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  • Portuguese first
  • Any
English first
Gig Harbor, Washington
1 review
5 of 5 bubbles Reviewed July 5, 2012

What a quaint motel! We had the pleasure of staying in one of the double queen suite's last summer. My 89 year old grandmother was with us and kept saying over and over that it reminded her of the motel's from the 1950's.. adorable hanging baskets in front of each room, clean rooms, nice little pool area, very friendly staff too! Even the guests in the next room were really nice and we enjoyed THEIR company as well! haha!!
My grandmother forgot her hat and earrings in our room and the staff mailed them right to her. What service!!
It is on a busy street, so I'd recommend asking for a room towards the back, but other than that, very close to everything you'd want or need to do while in Eugene.
If you're travelling with kids, you have to try the pizza/mini golf place on the river!! GREAT pizza and tons for the kids to do, great view of the river too!!!!

  • Stayed August 2011, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Monika S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eugene, Oregon
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed June 18, 2012

Over All was very happy with this place, except one thing we were there for two weeks and had a room right next to the busy street. Did ask about a different room was told could not do, and talk to the manager on Monday. By then we were tired of moving and decided to just deal with it. We had to stay in Motel for 17 nights while having repairs done on rental from storm damage. Only had one day notice needed to leave and Broadway did not have vacancy when we needed it. We stayed 2 nights at another motel and had to stay in 2 different rooms there. I wanted to stay at Broadway Inn because they do have good reviews on Trip Advisor. Also have rooms with separate bedroom which was great since it was myself and 20 year old son, and I work nights and sleep days. I did think that over all is a nice place, The location actually is good as far as close to downtown and has a variety of restaurants within walking distance. The reason for lower rating on location is do to the traffic noise. I do feel that when people are staying more than a few nights. That it would be nice to try and do everything you can to put into a quieter room. But I definitely would recommend this place the rooms are comfortable and clean which is important. They also do have weekly rates most the other motels in the area do not. The reason why gave a three rating on service is because of unwillingness to move to different room and did get annoyed with one front desk person one time. But for the most part the employees and Manager were friendly and nice.

Room Tip: Try to get room away from the street especially if staying more than a few nights. Also you want to...
See more room tips
  • Stayed April 2012, traveled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Andrenn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
White Rock, Canada
Level Contributor
61 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 bubbles Reviewed June 16, 2012

Very nice property. Clean and nice pool area. Rooms were nice and the staff was nice as well.

  • Stayed June 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank happytravellers033
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bay area, ca
Level Contributor
58 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 bubbles Reviewed June 16, 2012

Stayed here the first night of a week long road trip. The last time we made a similar trip, Eugene was our first stop but we chose to stay at a motel outside of Eugene and we regretted it. No slight on the property where we stayed, but there was nothing around and we kept driving out to Eugene for dining and entertainment.

The Broadway Inn was within walking distance to everything. We were especially delighted with walking a few short blocks to the Eugene location of Voodoo Doughnuts. We were also close to main roads and thoroughfares which made traveling in/around/about all very easy.

Rooms are small but updated. In retrospect we should have unplugged the mini-fridge because it made a lot of noise throughout the night. Though overall, we both slept well after a long day of travel.

Front desk was knowledgeable and quick to offer advice and recommendations about local dining or attractions.

Room Tip: The mini-fridge might be a little noisy during the night. If there is an option (and you're not...
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  • Stayed May 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank chipnchair
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gates Of The Arctic National Park and Preserve, Alaska
Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed June 5, 2012

Great place to stay for the value. The price was pretty cheap! The location is great too - close to downtown. Very clean and quiet rooms.

Breakfast was alright - there are some sit down places outside. Some pastries available.

Stayed May 2012, traveled with friends
Helpful?
Thank InfiniteSkies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marshall islands
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 bubbles Reviewed April 21, 2012

Good: value, location, allows pets
Bad: booked on hotel. Com and was not made aware of $15 pet fee, shower temperature impossible to maintain, wi-fi intermittent, no place to walk pets for "relief".
If you have breakfast, I suggest "pancake house" 4 blocks away.

  • Stayed April 2012
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank Jeff V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EugeneBroadwayInn, General Manager at Broadway Inn Eugene, responded to this review, May 6, 2012
Thank you for your review & I am sorry that your stay was not a pleasant one. We strive to make every guests stay as pleasant as possible.

All of our 3rd party travel agents including Hotels.com list on their site that we charge a fee of $15 for each pet. On Hotels.com it is listed under the "Notification & Fees" section on the motel description page before you select a room type to reserve.

Indeed we are an older "Retro" style motel built in the 1950's, that being said, on days where we are sold out or very busy, since all the plumbing for all the rooms are connected, you will notice times when the water temperature will fluctuate due to other guests using the water at the same time.

I am very sorry for the inconvenience with our WiFi, we were going through a system upgrade at the time of your stay & were experiencing some issues.

We do have a "Pet Run" out behind our pool for owners to walk their pets for "Relief" that has & it was stated in our "Pet Policy" that you had to sign at check in.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Broadway Inn Eugene

Property: Broadway Inn Eugene
Address: 476 E Broadway, Eugene, OR 97401-3339
Phone Number:
Location: United States > Oregon > Eugene
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool
Hotel Style:
#5 Green Hotel in Eugene
Price Range (Based on Average Rates): $
Hotel Class:2 star — Broadway Inn Eugene 2*
Number of rooms: 49
Official Description (provided by the hotel):
A family motel in an excellent Downtown location, across the street from the new Federal Courthouse and within easy walking distance to the University, the Hult Center, Downtown restaurants etc. We offer clean pleasantly decorated rooms with free continental breakfast and wireless internet access, HBO cable TVs, refrigerators and microwaves. We also have an outdoor (seasonal) pool and guest laundry facility. ... more   less 
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Also Known As:
Broadway Hotel Eugene
Broadway Motel Eugene

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