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Traveler rating
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96
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All reviews alton baker park the river beautiful park autzen stadium waffles room was clean pool and hot tub quiet location across the street first floor a great place to stay called the front desk free breakfast would definitely stay here again close to downtown duck we've stayed
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Reviewed March 11, 2019

Those checking in/out, were great. Service person was rude and abrupt. Filthy magnifying mirror that was broken in room. Garbage can liner had multi-colored hair stuck to it indicating it had not been changed for some time - only dumped. Room itself was clean and well arranged.

Date of stay: March 2019
  • Trip type: Traveled on business
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Review collected in partnership with this hotel
Thank Meander58964077813
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brittany_RS, La Quinta Inn & Suites Team at La Quinta Inn & Suites by Wyndham Eugene, responded to this reviewResponded March 11, 2019

Meander58964077813, thank you for taking the time to share your valuable review. The experiences you described are not characteristic of the level of service our team strives to provide, and we apologize your stay was unsatisfactory. Your feedback was shared with our team and we look forward to having the opportunity to welcome you back and exceed your expectations.

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Reviewed March 1, 2019

We had a great stay! We loved the indoor hot tub that is open 24 hrs. They also had a good breakfast and very attentive staff. We ended up getting snowed in and having to stay an extra night and the staff was wonderful in helping those stranded. The location was great, right next to a park and the river! One of the quietest hotels I've stayed in.

Date of stay: February 2019
  • Trip type: Traveled with family
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Review collected in partnership with La Quinta
Thank Companion37701411136
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brittany_RS, La Quinta Inn & Suites Team at La Quinta Inn & Suites by Wyndham Eugene, responded to this reviewResponded March 4, 2019

Thank you Campanion37701411136 for taking the time to write a review about your stay with us. We're so happy to hear you had a wonderful stay and were able to accommodate you during our unexpected snow storm. Isn't the park and river awesome? It's one of my favorite places here in Eugene and we're lucky to be walking distance from them. We hope to see you again the next time you're in town and look forward to welcoming you back soon.

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Reviewed February 27, 2019

Staff needs better customer service. Did not meet & greet nor asked how our stay was at end of visit. They do allow pets which is nice for pet owners but expect a little barking on the floor. Also, stay on 3rd floor if your a light sleeper. You can hear all the walking or any movement from above.

Date of stay: February 2019
  • Trip type: Traveled as a couple
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Review collected in partnership with this hotel
Thank Wander07495442750
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brittany_RS, La Quinta Inn & Suites Team at La Quinta Inn & Suites by Wyndham Eugene, responded to this reviewResponded March 1, 2019

Thank you Wander07495442750 for taking the time to give us your feedback. We are so sorry that you had a negative experience. Our goal is the total satisfaction of our customers, and to provide a positive experience. We would like to get more detail about your visit. Please contact our General Manager at your earliest convenience. I hope we have the opportunity to make this right for you and are able to welcome you back again in the future.

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Reviewed February 25, 2019

Great hotel. Pet Friendly, Extremely friendly and helpful staff. Had two ajoining rooms for
family. Able to park large truck and also had great handicap access for car. Breakfast is what you would expect. Limited options but really no problem. All good and staff on hand to fix any problem that cropped up. highly recomend

Room tip: some rooms have river view
Date of stay: February 2019
  • Trip type: Traveled with family
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Thank justfriendstwo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brittany_RS, La Quinta Inn & Suites Team at La Quinta Inn & Suites by Wyndham Eugene, responded to this reviewResponded February 26, 2019

Thank you for taking the time to review your previous stay with us justfriendstwo. We truly appreciate you choosing the La Quinta Inn & Suites while visiting Eugene.I'm glad you and your family had a good time with us and we're so thankful that you're recommending our hotel to other travelers. We can't wait to host you again during your next visit! Please come visit us again soon.

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Reviewed February 16, 2019

The renovated room is nice, but room is small and lighting is too dark to feel new. But it's a good stop on the trip from WA to CA, and when we are on the road with our yellow lab, La Quinta is always number one choice for us.

Date of stay: February 2019
  • Trip type: Traveled with family
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Review collected in partnership with this hotel
Thank 473aidal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brittany_RS, La Quinta Inn & Suites Team at La Quinta Inn & Suites by Wyndham Eugene, responded to this reviewResponded February 26, 2019

We're so humbled to hear that La Quinta is always your #1 choice when traveling 473aidal! I apologize that the room felt a little dark to you during your stay. We appreciate your feedback as we continue to work hard to improve our guests experience. My team and I hope to have the opportunity to welcome you back and we look forward to seeing you again.

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