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“Lovely unique hotel!” 5 of 5 bubbles
Review of Inn at the 5th

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Inn at the 5th
Ranked #1 of 34 Hotels in Eugene
Certificate of Excellence
Saint Louis, Missouri
Level Contributor
59 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
“Lovely unique hotel!”
5 of 5 bubbles Reviewed August 20, 2012 via mobile

We were in Eugene for a wedding with our children. Rooms were beautiful, well appointed and spacious. Shower and bath were fabulous.
I got a massage at the spa which was great- and I go to a lot of places and am picky. I was worried that the spa was just a glorified hair salon but the massage room was very nice and the masseur was excellent.
We did not eat at the restaurant- wedding stuff- but heard it was great.
A few issues:
When we called to reserve we told them we were with our kids and needed rooms together. By the time we got there the rooms were all separated. We manged to get two of the three rooms together so the little kids were with us but our boys were on another floor.
Previous comments about sheers for the room are spot on. The rooms need sheers!

  • Stayed July 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Checkmatedesign
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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783 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (98)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
San Francisco, California
Level Contributor
193 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 126 helpful votes
5 of 5 bubbles Reviewed August 14, 2012

Well this is not a five star hotel but it is definitely a four. The place seems brand new. The room, king bed, flat screen, fireplace, nice bathroom all tiles no bath-tub, room service. All very nice and super clean. Valet service for $15 bucks a day. But there is street parking and a pay parking lot across street if you like. Super service almost to the point like your being watched. Staff well trained and friendly. Location perfect for anything downtown.
The ONE bad thing like you will read in all reviews is the train in the middle of the night.
When it blows it's whistle you would swear its comming through your room.
They say it's a pet friendly hotel and all rooms are pet rooms, but i asked for a pet free room and I got one. Before eating there are numerous food choices I would walk around the one block area and in the marketplace to see what suits your tastes for all meals. There are more choices than Marche'.
I would stay here in a nano second again.

Room Tip: Ask for non pet room, ask for room facing courtyard may be quieter, they also have rooms with terrac...
See more room tips
  • Stayed August 2012, traveled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank TropicalTommy11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bellingham, Washington
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 bubbles Reviewed August 9, 2012

The taxes in Eugene are a killer and added to the cost of a one night stay, very expensive. No on site hotel parking. You have to use the valet service, which they did not mention until I asked where we were supposed to park. Added cost of parking put this hotel beyond our budget.

Room Tip: There are several new hotels in Eugene that are comfortable and half the cost.
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Stayed July 2012, traveled as a couple
Helpful?
5 Thank KarlannK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amber S, Guest Relations Manager at Inn at the 5th, responded to this review, August 11, 2012
Dear Guest,

I sincerely apologize that you were not 100% satisfied with your stay with us. Transient occupancy taxes are unfortunately something we cannot control. Our tax rate of 10.5% is relatively low compared to some other markets, but I understand your frustration completely. We are 100% valet, and because we rent spaces there is a valet charge. I am sorry that the $15 dollar parking charge resulted in an unsatisfactory experience for you. I wish I had the opportunity to speak with you while you were here so that I could have done something to make your stay more enjoyable. I hope that our accomodations and guest service were exceptional as we strive to ensure our guests' experiences are unforgettable. Please feel free to contact me directly should your future travel needs bring you to Eugene, we would love to make it up to you.

Warm Regards,
Amber Starnes
Guest Service Manager
astarnes@innat5th.com
541-743-4099 ext 117
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edmonton, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed August 7, 2012

We've been to a lot of great hotels in Europe and North America, and I have to say that the Inn at the 5th easily cracks my top 3. The rooms were spacious and very classy, the service was impeccable, and the overall feel of the place was very welcoming. Great location in terms of proximity to the river valley, parks, restaurants, etc. However, the best part was the staff. In the 5 days that we stayed there, we got treated to 5 star service, and everyone was friendly and genuine. Special shout outs to the two Joshes, Sean, Chelsea, Caitlin and Rachel (the rest of the satff was just as amazing). You guys made our stay very memorable. We'll definitely stay there again when we go back to Eugene!

  • Stayed July 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank PiratesFatherandSon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
new york
Level Contributor
117 reviews
101 hotel reviews
common_n_hotel_reviews_1bd8 138 helpful votes
4 of 5 bubbles Reviewed August 7, 2012

While we had not stayed in Eugene before we could tell that this hotel was well above average based on the others around it. The room was spacious and very modern although we were upgraded. We had a nice balcony. The location was good near restaurants and stores. The drive to campus was fairly quick. Our major complaint was that the ceilings must have been pretty thin bc we were woken up our first morning by the kids above us running back and forth. We called down to the lobby and they didn't do anything about it. Also the $15 per night parking fee in the lot right in front seemed a bit silly. Overall, a nice hotel in a college town.

  • Stayed August 2012, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank rogi8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed August 4, 2012 via mobile

An absolutely great hotel. Big rooms, good service, good location w lots of restaurants and shops, and a rooftop bar area w live music that ends at a decent time. Request a room that overlooks the patio. I'm not easily impressed. This is the place to stay in and around Eugene.

Stayed August 2012, traveled with friends
Helpful?
1 Thank Jeffrey S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle, Washington
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed July 23, 2012

My family and I stayed here for two days in the king terrace suite. When we walked into the hotel we were takin care of promptly and we could hear the live music from the balcony. Once in the room we discovered the tasteful decor paired well with the jacuzzi. Our bed was heavenly comfortable and the next day provisions offered our coffee which was one step away. It was all spectacularly pleasent at the Inn. The car service was sleek and prompt. The customer service alone made our vacation peaceful and we could relax. I would go here over and over again.

  • Stayed July 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Elliecpaget
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Inn at the 5th

Property: Inn at the 5th
Address: 205 E. 6th Ave, Eugene, OR 97401
Phone Number:
Location: United States > Oregon > Eugene
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 34 Hotels in Eugene
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Inn at the 5th 4*
Number of rooms: 70
Official Description (provided by the hotel):
Inn at the 5th is a "very special boutique hotel" offering elegant accommodations and the ultimate in personal service in the bustling heart of Eugene, Oregon. Our luxurious boutique hotel echoes all that makes Eugene unique, from its artistic, sophisticated design to the high-end dining, spa and shopping available onsite at the 5th Street Public Market. ... more   less 
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