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“First class”
Review of Inn at the 5th

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Inn at the 5th
Ranked #1 of 38 Hotels in Eugene
Certificate of Excellence
Reviewed June 11, 2012

To second what many have been saying about Inn/Fifth, yes Eugene finally has a real winner to match Duck football - hotel wise. Adios Best Western. We stayed a good part of the week at the Inn and the accommodations were extremely comfortable and very spacious. Very accommodating, helpful, friendly and professional staff. Also close by to restaurants and shopping.
Nice design touches at the Inn and great shower! Loved it.
The next door restaurant which provides room service - Marche - has excellent food and a bar .. But beware, service can be dodgy at the restaurant itself. It took an interminable amount on time for breakfast to reach our table, all because of huge room service orders and quite amazingly, because of a photo shoot in the kitchen!?! Uh, get it together
Marche on your coordination. We were mostly comped however because of the wait, so merci beaucoup...

Stayed: June 2012, traveled with family
3  Thank ringdiam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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922 - 928 of 942 reviews

Reviewed June 10, 2012

Eugene has long had only worn out 1960's vintage motels....yucky place abound in this college town. Now at long last a beautiful classy place to stay, located steps from some of the best places to eat in town. Perfect if you are visting your student at U of O or seeing a Broadway show at the Hult Center. Rooms are wonderful, very nice decor, staff over the top helpful...
We will be back loved this place and Eugene now has a first class hotel!

Room Tip: Duvet is too heavy for summer...ask for a lighter blanket!
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  • Stayed: June 2012, traveled with family
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3  Thank nana541
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 4, 2012

Stayed one night to see what the new Inn was like. Very nice. Not 5 star, however, they've done a good job. Great staff--friendly and helpful--not condescending at all. Valet parking is required although your car is parked about 50 feet from the front door ($15/night charge). At check-in you are offered a complimentary beverage (wine, beer, water). Nice touch. Bed is a little firm for our taste. Shower is excellent, although it dripped loud for about 5 minutes after. Close walking distance to many resaurants and the Hult Center. Hotel has a free shuttle for venues within a 4 mile proximity. Our room was a walkout onto the courtyard (floor 2)--very nice. Had an after dinner drink and dessert at LeBar, a hotel partner. Service was terrible--waited to get acknowledged, waited for drink, waited for dessert (which was good). Staff obviously distracted. Won't go back to LeBar. Hotel price is a bit high for Eugene, especially on high demand weekends. We don't plan to stay at The 5th everytime we are in town, but will go back for an occasional, extended visit. Other places are 1/2 the price when we are just in town for a ballgame and not spending any time in the room.

Room Tip: Get a courtyard room. 2nd floor was our favorite. Balconies on other floors are really tiny. South s...
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  • Stayed: June 2012, traveled as a couple
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4  Thank bucksduck2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 4, 2012

The place to stay in Eugene.

The Hotel:
The staff is wonderful, the room crew is awesome, the location is perfect, the bed is comfortable, interesting art, computers on every floor, well appointed rooms...only a few drawbacks prevented a 5 star review. We were there for 8 nights with 2 children in a junior suite. The suite is the perfect size and we really enjoyed the window seats, but my husband could not stand not being able to open the windows. I don't understand why they can't at least crank open a tad. Anyhow, we asked to move and the only available room with balconies was a handicap room, so we lost a comfortable shower, but gained a balcony, on the balance it was really a toss up as to gain and loss. If the windows opened this place would be paradise. I can't speak to the conceriege service as we didn't take advantage of it. The hotel did recommended as bike rental place that totally tanked us even with a one month advance notice on our part...a huge bummer for us because we planned a full bike day with kids, however Blue Heron Bike Shop graciously and wonderfully accomodated us with wonderful bikes and even added a basket on mine and we enjoyed a great day and a half of biking around Eugene for an even better price...go here if you need a bike, helmets included!!!!

Coffee:
Kurieg machines in each room, but if a morning cap is for you gettting a good cup on site is not possible. The resturant next door (Marche) has horrible coffee and weak foam, the food however is wonderful and a good breakfast there is easily had, but we never were able to enjoy a realxing cup of coffee in our room, well maybe my husband as he drinks his coffee black . We found a great coffee shop down the street on Pearl Street...First City and they also have great pasteries. The hotel has a wine tasting room that we couldn't take advantage of, but would when we are return without young children.

Shopping next door at 5th Street Market:
We were not impressed overall with the food available next door, but the shops were wonderful, interesting and unique. None stayed open late, even on Fridays it was a ghost town at 9:00pm. Late night snacks or a drink need to be planned in advance. For us this was big because we tend to stay up late when traveling.

The Inn is a great find in Eugene and we recommend it highly. When they retrofit the windows to at least crank open there will be no availability as nothing in town compares.

Room Tip: Do you need a window that opens...great sound proofing...very quiet.
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  • Stayed: May 2012, traveled with family
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2  Thank frontrangesojourner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 3, 2012

I spent two nights at Inn at the 5th while on business in Eugene. The staff is amazing! Friendly, helpful, competent and looking for ways to improve your stay. The bed was very comfortable. Showers great for tall people. The availability of a shuttle 24/7 was extremely beneficial and meant I didn't need to rent a car. They were patient and accommodating when my flight was delayed and were there to pick me up at midnight. I recommend Marche' for meals, wonderful food, great staff as most of Eugene knows.

Room Tip: My room overlooked the courtyard. Love the balcony with table & chairs. All rooms are quiet.
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  • Stayed: May 2012, traveled on business
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3  Thank artlovinchik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 22, 2012

From the moment we drove up, the staff nicely insisted on helping us at every opportunity. They were happy, helpful, and very respectful. Some high-end hotels have people working there who act like they're doing you a favor. The Inn at the 5th had an outstanding staff. The whole place was really clean, relatively quiet, and they appeared to spare no expense on anything. The bed was one of the best we've ever slept on. We'll certainly be back for a more extended stay.

  • Stayed: May 2012, traveled as a couple
    • Value
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    • Sleep Quality
    • Rooms
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2  Thank GoodEatsnStuff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 20, 2012

The Inn at the 5th has a lot of cool things going for it. It also has a few drawbacks. In sum it is definitely a head of the class contender if this is the price range you're shopping in for a Eugene hotel. (Rack rates of roughly $190 for a standard King to $370 for a Jr. Suite.)

LOCATION, LOCATION, LOCATION
If convenient location matters to you, it is hard to imagine a better one in Eugene. You can walk to Marche or Noli, both in the 5th Street Market, for lunch or dinner or a block behind the Inn to eat at Belly. Also, Rye is just a mile or so away.

The 5th Street Market also offers a host of small stores and the complex is fun with indoor and outdoor spaces blending together. One of our favorite places when we go to Eugene.

The Inn's location also presents some drawbacks. As example, an Amtrak train runs right behind the Inn. The rooms have been sound proofed, but this train is close enough to know it's there. We think that is a charming thing. You can mitigate the noise by the right room location, so ask about this when you make your reservation.

SIZE
If size matters to you in lodging properties, the Inn is about a perfect size. Small enough to be a boutique hotel, with all the personalized service typically delivered in that genre, but large enough for amenities like room service, car service (see THIS N THAT) and a spa in the building.

SERVICE
If friendly and efficient service matters to you, the young, well trained staff here gets that right for sure. Not to mention rooms and public spaces are sparkling. Bravo!

ROOMS
Most rooms have small outdoor balconies but the rooms are on the smallish size for this price point. (We had a chance to see several from Jr .Suite to King to Double Queen.) If you're looking for a larger room, you may want to consider the few on the property that do not have balconies as they have some additional interior space and window seats. But outside of the Jr. Suite - which was very spacious - even the window seat rooms were not overly large. Also, the windows in those non-balcony rooms are non operable, which we consider a drawback.

Rooms that face inward, around a small courtyard, may offer more insulation from street - and train - noise. The latter doesn't bother us a bit and we prefer the outward orientation. Note that on some summer evenings there is live music planned for the courtyard and so you'll be in the mix of that if you choose a room with that outlook.

For us, the Inn at the 5th falls a bit short in delivering the understated, casual elegance room décor of others in the class in Oregon, as in The Allison in Newberg or The Stephanie in Cannon Beach. That said, rooms here are nicely appointed. They include things like beds made for the Inn, good quality linens, fireplaces (in most rooms - a few do not have this appointment) and HDTV service. Something we liked about the bathrooms is they were shower only and shower was spacious. And a big thumbs up for the Keurig coffee makers in room.

ROOM SERVICE
Room service is provided by Marche. Also, there is a small butler's cupboard associated with each room, so if you don't want to open the door in whatever attire you may be in (or not in) your order is placed in the cupboard for you to retrieve.

THIS N THAT:

1) CAR SERVICE: The Inn has a town car and a larger passenger van (both Mercedes) available for free transport within a 4 mile radius of the hotel.

2) ACCESSIBILITY: Like most public spaces in Eugene, the 5th Street Market is nicely, universally accessible and so is this Inn. Not certain whether the car service van option is wheelchair accessible...so check in advance.

3) THEME ROOMS: Some rooms are "theme" based. As in one that has an umbrella and Lucite rain drops and Wellie rain boots mounted in a cubby behind the king sized bed. In another the theme is African Safari. In another Mid Century "glam" and so on. If that matters to you, be sure to ask about it when making your reservation. (I'm a "no themes" type.)

4) OREGON ARTISTS: The property has art of all kinds created by Oregon artists. As example, in the lobby a glass art fixture on the ceiling by a Sisters (Oregon) artist that is evocative of both the sun and Chihuly's work. Nice.

5) LOBBY: Although smaller than some, it is both spacious feeling and cozy at the same time, with a fireplace on the wall and that great art / glass installation above. If you want to linger there, you might like to know that they offer wine service in the lobby too.

Stayed: May 2012, traveled as a couple
4  Thank piacere
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Inn at the 5th

Address: 205 E 6th Ave, Eugene, OR 97401-3075
Phone Number:
Location: United States > Oregon > Eugene
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 38 Hotels in Eugene
Price Range: $214 - $421 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Inn at the 5th 4*
Number of rooms: 69
Official Description (provided by the hotel):
Inn at the 5th is a "very special boutique hotel" offering elegant accommodations and the ultimate in personal service in the bustling heart of Eugene, Oregon. Our luxurious boutique hotel echoes all that makes Eugene unique, from its artistic, sophisticated design to the high-end dining, spa and shopping available onsite at the 5th Street Public Market. ... more   less 
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