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All reviews the river across the street full kitchen the sofa bed living area fire pit home away from home front desk staff football stadium would stay here again nice property waffles rooms are nice convenient location workout room easy access the breakfast area
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Reviewed April 29, 2019 via mobile

We recently stayed at RI for my boys' martial arts tournament. The property is located very close to the U of O and the Autzen stadium. Over the weekend, marathoners were running adjacent the property. Whole Foods and Safeway are both about a 5 to 10 min drive away.

The 2 bedroom suite was clean and spacious. The living room area also has a sofabed. Front staff were always very friendly and helpful. Thanks Charles!

Breakfast was ok, nothing special. It's your typical lower end Marriott fare.

Date of stay: April 2019
Trip type: Traveled with family
Thank Newbie_Vacationer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Franziska W, Manager at Residence Inn Eugene Springfield, responded to this reviewResponded April 30, 2019

Thank you for choosing to stay with us! We are happy to hear that you enjoyed your stay at our property and that you found us to be in a convenient location for your needs. It's also great to hear that the room was spacious and clean and perfect for your family, and we're glad that the staff provided you with excellent customer service. We appreciate you writing a review and we look forward to seeing you again next time your travels bring you to Eugene!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 28, 2019 via mobile

Last minute stay in Eugene, we thought we would try the residence inn. The highlights for me were:
1. The staff were really friendly and went out of their way to be helpful.
2. The spacious room was great. Full kitchen, sofa bed etc.
3. Easy WiFi and good tv
4. Generally much quieter than I expected given the proximity to the major roads around it.
5. Breakfast was free. It was a bit reminiscent of kids soccer trips breakfasts, but it was all good. The coffee and fresh croissant was very pleasant.

Date of stay: April 2019
Trip type: Traveled as a couple
Thank Paul_K_Oregon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Franziska W, Manager at Residence Inn Eugene Springfield, responded to this reviewResponded April 29, 2019

Hi Paul, thank you so much for choosing to stay with us! We are happy to hear that the staff were very friendly and helpful and that your room was very spacious. It's also great to hear that the WiFi worked well and that your stay was nice and quiet. Thank you for taking the time to write a review and we look forward to seeing you again next time you're in the area!

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Reviewed March 19, 2019

The good: Centrally located to downtown along the Willamette River. Very nice walk along the river on a blacktopped path. Rooms are nice sized, good TV selections and Wi-Fi works well. Breakfast is the normal Continental but this one has eggs, meat and gravy. Normal cereal selections and good coffee. Plenty of free parking and a McMInnimins across the street.

The Unhappy: Our bed was "broken down" on the sides so when you tried to get up it almost rolls into the floor. New mattress would made this a 5-star.

Room tip: room 323 is away from elevator and quiet. Door closes on bedroom and pullout queen in living room.
Date of stay: March 2019
  • Trip type: Traveled as a couple
    • Location
    • Cleanliness
    • Service
Thank ilwaco61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Franziska W, Manager at Residence Inn Eugene Springfield, responded to this reviewResponded March 20, 2019

Thank you for taking the time to write a review! We are happy to hear that you enjoyed your stay with us and that you found our location centrally located. It's also good to hear that the Wifi worked well and that the TV had good selections. It's good to hear that the rooms were spacious and that you enjoyed our complimentary breakfast in the morning. Thank you so much for letting us know about the bed, we will make sure to let our management team know. Thanks for choosing to stay with us and we look forward to seeing you again some time!

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Reviewed February 11, 2019

This is the place for my stays while in Eugene; immaculately maintained upscale apartment hotel. The staff makes each guest feel important and appreciated and they remember your name. Many of the guests are connected with the University of Oregon, the Autzen Football Stadium, and athletic training programs. I stayed here for a month while relocating to the area and the staff have become like family. Living on the Oregon Coast, I return for a stay and park my car when traveling on Amtrak.

Most impressive is the sense of well being while staying here. Complete high quality hot breakfast is kept fully replenished during serving times; and complementary light meal offerings weeknights encouraging guests to meet and socialize. If anything is not right, they fix it immediately. I remember a few years ago the place filled up during a sleet storm and power outage; Colleen, Blair, and Michael and the entire staff were put to the test; they worked tirelessly and overtime to help families feel comfortable… always with a welcoming smile. It doesn’t get better than this… they really care.

Room tip: upstairs rooms away from elevator are quieter
Date of stay: February 2019
  • Trip type: Traveled on business
    • Rooms
    • Cleanliness
    • Service
Thank SeattleTed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Franziska W, Manager at Residence Inn Eugene Springfield, responded to this reviewResponded February 12, 2019

Thank you so much for taking the time to write a review, Ted! We are thrilled to hear that you feel very at home when staying with us and that our staff offered superb customer service. It's so great to hear when our guests feel like we are their home away from home and that the staff is like family. We're glad that you enjoyed our complimentary breakfast in the mornings and that our Mix a few times a week is fun too. Thank you so much for recommending us to other travelers and we look forward to welcoming you with a warm smile next time you're in town!

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Reviewed December 16, 2018

This is our second time here. The front staff were very friendly and helpful. We really liked their rooms, large with a mini kitchen, and bedroom separated from the living area. Parking was plentiful. To get there, however, can be tricky. We liked their complimentary evening social (our night they had chili dog, wine, and beer). I think they only have this on Sun, Mon, and Tue nights. Did have a problem with the internet, but a staff member fixed the problem. Would recommend this hotel.

Date of stay: December 2018
  • Trip type: Traveled as a couple
    • Location
    • Sleep Quality
    • Service
Thank dennisk139
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Franziska W, Manager at Residence Inn Eugene Springfield, responded to this reviewResponded December 17, 2018

Thank you so much for taking the time to write a review! We're happy to hear that the front desk staff were very friendly and helpful and that you loved the spacious rooms. It's also great to hear that parking was plentiful and that you loved The Mix. Thank you so much for recommending the Residence Inn to other travelers and we look forward to seeing you again next time you're in Eugene!

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