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Traveler rating
148
79
24
9
5
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All reviews the river across the street full kitchen the sofa bed living area fire pit home away from home would stay here again front desk staff football stadium nice property waffles rooms are nice convenient location workout room easy access the breakfast area
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24 - 29 of 265 reviews
Reviewed April 15, 2018

We spent 2 nights in Eugene with another couple, the boys played golf at Toketee (great course) and the girls headed North to the outlet stores. The residence inn was centrally located and close to restaurants so we stayed and were happy that we did. The bed was one of the best we have run across, the staff was friendly and the room was clean. We will stay again and I would give it 5 stars except for the so-so breakfast and the fact that the room seemed a little hot to all of us and we couldn't seem to cool it with the thermostat

Date of stay: April 2018
  • Trip type: Traveled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank raybobken
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Franziska W, Manager at Residence Inn Eugene Springfield, responded to this reviewResponded April 16, 2018

Thank you for your recent stay with us! We are thrilled to hear that you enjoyed Eugene and that our property was centrally located for your outings. We are happy that you very much enjoyed our comfortable beds and that the staff were friendly and the room was clean. Thank you so much for your wonderful review and we look forward to seeing you again next time you come to Eugene!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 16, 2018 via mobile

It was nice to have a spot to stay in Eugene that was centrally located. I was quite impressed with the quality of service from the staff and felt the room was the cleanest I have been in for a long time. As someone who travels a lot and has been working in customer service for practically my whole adult life, it takes a lot for a hotel to wow me! Kudos to the Residence Inn Eugene team!

Date of stay: March 2018
Trip type: Traveled solo
Thank ManilaUODuckfan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Franziska W, Manager at Residence Inn Eugene Springfield, responded to this reviewResponded March 19, 2018

Thank you for taking the time to write a review! We are thrilled to hear that you loved our location, and that you were impressed with the quality of service from our staff. It's also great to hear that the room was very clean and that overall you loved your stay with us. Thank you for writing such a wonderful review and we will make sure to share it with the staff. We hope you had safe travels, and we look forward to seeing you again!

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Reviewed March 12, 2018 via mobile

This is an excellent quite location with comfortable home atmosphere. Easy check-in and checkout. Breakfast had great selections. Parking was well lighted and felt safe in this facility. Easy short trip to Matthew Knighr Area. U of O stadium even closer. Great for a longer stay.

Date of stay: March 2018
Trip type: Traveled as a couple
1  Thank doubleb342
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Franziska W, Manager at Residence Inn Eugene Springfield, responded to this reviewResponded March 15, 2018

Thank you for your recent stay with us! We are happy to hear that you enjoyed our location and that it provided you with a comfortable homey atmosphere. It's great to hear that check-in and check-out were easy and that you enjoyed our breakfast selections. We hope you had lots of fun at the Santana concert and we hope to see you again next time you're in the Eugene area!

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Reviewed March 9, 2018

Stayed here for a single night to catch an early morning flight. Was very impressed with the service as check-in was a breeze and the staff was very friendly, helping us with a couple of needs we required. The rooms are clean and everything worked fine. The property is in a convenient area too. The only warning is to avoid rooms on the side by the highway. It can get pretty loud at night. That's all that kept it from a 5 rating for me.

Room tip: Be sure not to get a room on the side of the highway. It's very noisy, even late at night.
Date of stay: February 2018
  • Trip type: Traveled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank Mark R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Franziska W, Manager at Residence Inn Eugene Springfield, responded to this reviewResponded March 12, 2018

Thank you for taking the time to write a review! We are thrilled to hear that you were very impressed with the service at check-in and that it was quick and the staff were friendly. It's also great to hear that the rooms were very clean and that you found everything in great working order. We're glad that you found our property convenient and that you overall had a nice stay. Thank you for choosing to stay with us, and we look forward to seeing you again next time you're in Eugene!

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Reviewed February 8, 2018 via mobile

Got to stay in this Residence Inn by the Marriott. For the good, the customer service all around was super friendly. Cocktails available at night with simple snacks if you have packages waiting for you they have them waiting for you. Parking is pretty easy around the whole property. As for the thing that might be improved a bit would be that the rooms are somewhat current from 10-15 years ago and would be nice if they had a refresh. Over I was happy with location.

Date of stay: February 2018
Thank etiennel39
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Franziska W, Manager at Residence Inn Eugene Springfield, responded to this reviewResponded February 9, 2018

Thank you so much for taking the time to write a review, Etienne! We are happy to hear that you enjoyed your stay with us and that the customer service was great and the staff were very friendly. Thank you so much for your feedback and we look forward to seeing you again next time you're in Eugene!

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