The staff was pleasant and friendly. But my first impression was not positive. While checking in I saw the the desk behind the reception area was very messy and unprofessional with stacks of loose papers and books. I wondered if the rooms would be in the same condition.
However the room was very nice, clean and quiet. We all slept well on the comfortable queen size beds. The room included a microwave oven and a refrigerator and the bath had all the basic necessities (i.e. soap, shampoo, conditioner, lotion). The room also had a reading chair in a corner which when used did not interfere with the others who slept.
The location was close the OU campus and downtown Eugene which allowed easy access to all the restaurants and shops.
The biggest complaint I had was the advertised free wireless internet service. We were on the 3rd floor and the service was virtually non-existent. When we could access the internet the signal was so weak we would lose the signal after only minutes of internet access. When I called the service number the offices were closed (Sunday). However, my nephew on the 2nd floor had the same problem so the problem was not limited to us.
If the wireless problem is corrected I would definitely return to this hotel.
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