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Comfort Suites Eugene
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Reviews (375)
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All reviewsfront deskquiet staynice indoor poolyogurthot tubking suitesitting areavery nice hotelfree breakfastlarge roomgreat place to stayexercise roomeasy accesslate checkdesk staffgreat roomthe breakfast area
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301 - 306 of 375 reviews
Reviewed June 27, 2011

The bright spot about this hotel is the staff. They are very friendly and helpful. But because this was a USATF track meet weekend (we were in Eugene to go to the track meet), the cost of the room was very high. Nothing is different about this hotel, other than maybe the slightly larger size of the rooms. The breakfast was not up to par with other hotels we've stayed in. The parking for a hotel this size...the spaces are difficult to get in and out of for both the car and passengers because of how tight they are. The hotel was full because of the track meet, so the parking lot was too. If you're looking for a central location near events, shopping, and restaurants, this isn't it. (There is a Denny's right down the road.) If we have to pay the high price again for a hotel in Eugene because of an event, it will be within walking distance of the event and the other things we need or want to do while we're in Eugene.

  • Stayed: June 2011, traveled with family
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Thank OregonLiz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EugeneComfortSuites, Director of Sales at Comfort Suites Eugene, responded to this reviewResponded June 29, 2011

Thank you very much for taking the time to review our property. Your praise of our staff is very kind, and I will make sure that they are made aware that it was because of their friendliness and helpfulness that your stay was made more memorable.

Wishing you well from the Comfort Suites ~ Eugene Family

DPR

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 26, 2011

We stayed in this hotel for a night on our way back home. New hotel, so everything looks good. We had a very quiet room on the top floor and had a great night.

However, we were really surprise to find out that we would have had to pay $10 extra to use the sofa as a bed. This should be included. This was also the most expensive hotel we stayed in during our trip. Even more expensive than a Hilton in California!

Positive: close to Highway but quiet, very clean, all new, good size rooms
Negative, Expensive, $10 extra to use the pullout sofa bed

  • Stayed: June 2011, traveled with family
    • Value
    • Sleep Quality
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Thank Bosley2705
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EugeneComfortSuites, Director of Sales at Comfort Suites Eugene, responded to this reviewResponded June 29, 2011

Thank you very much for taking the time to review our property. We are happy that you found your room both quiet and appealing, and we thank you for your critique. The next time you're in the Eugene area, we hope that you choose the Comfort Suites ~ Eugene again for your host hotel.

Warmest Wishes From the Comfort Suites ~ Eugene Family,

DPR

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Reviewed May 22, 2011

We stayed two nights with six other family members in three rooms. The rooms were large, clean and comfortable. The front desk staff was very friendly and helpful. At first I thought it was kind of pricey but after everyone (including two teenaged boys) took advantage of the complimentary breakfast the cost of the rooms decreased dramatically. Close to the freeway but very quiet.

  • Stayed: May 2011, traveled with family
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3  Thank 43traveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EugeneComfortSuites, Director of Sales at Comfort Suites Eugene, responded to this reviewResponded May 24, 2011

Thank you very much for taking the time to review our property. We were delighted to read that you found such a good value in our wonderful breakfast. We are currently updating our breakfast again in June 2011. We hope to see you again soon. And we hope that this breakfast upgrade makes dining with us in the morning, that much better.

Best Wishes and Warmest Regards,

DPR

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Reviewed May 17, 2011

Stayed here one night, clean room, good breakfast and excellent help from young fellow at front desk May 6th morning as we needed to find a Doctor. He gave us all the help that we needed and was very patient. Would stay again.

  • Stayed: May 2011, traveled as a couple
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1  Thank laurallee2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EugeneComfortSuites, Director of Sales at Comfort Suites Eugene, responded to this reviewResponded May 19, 2011

Thank you very much for taking the time to review our property. It was our pleasure to help you receive the medical attention you needed. In fact, we feel fortunate to have been able to assist you.

We hope that in the future, if you're in Eugene and are looking for a warm and comfortable home away from home, that you remember your friends here.

Warmest wishes, and kindest regards from your friends at the Comfort Suites ~ Eugene,

DPR

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Reviewed May 7, 2011

Beware trying to find this place with sat nav as it is in a new spot. Ended up other side of town. They then give you denny's address which gets you there. Nice new hotel and pleasant helpfull staff. easy drive downtown.

  • Stayed: April 2011, traveled as a couple
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1  Thank emelian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EugeneComfortSuites, Director of Sales at Comfort Suites Eugene, responded to this reviewResponded May 12, 2011

Thank you for taking the time to review our property. We are constanly trying to update our location through all of the navigation tools available. Alas...the down side of being NEW!!!
We are happy that you were able to reach us, and that we were able to provide you more accurate directions when you requested them.

For those of you who have yet to stay with us:
I-5 (North or South) to Exit 191.
Northbound-turn left at the stop sign at the top of the ramp.
Southbound-Turn right at the first stop sign. Turn left at the second stop sign.

Hope to see EVERYONE soon,

DPR

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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