We planned 3 nights at the Wine Country Farm. One week before, I called as asked if 3 nights were too much, as we wanted to spend two days on the coast during those 3 nights. and we would have to drive to the coast and go back to the farm each night. Jessica, one of the employees insisted that we should stay in wine country and take it from there. We arrived at our suite, Oregon suite, which looked lovely. We had a great view of the valley. There were a few problems though. Our screen door would not slide whatsoever, and the owner told us in no uncertain terms to keep the door closed at all times. There was a cat belonging to the farm that hung out on our balcony, and we were not to let the cat in. We had to call to get the screen door sprayed. Why this was not done before hand, I have no clue. We also had lamps by our bed, each with four bulbs. Since we like to read, my husband had one working bulb and I had two. We needed to call to get bulbs. Also upon seeing the suite with the owner, I mentioned that we had no window covering whatsoever for our slider, so we would have total light in the room. My husband said it wouldn't be a problem but I said it would. At nightime, we basically had to take a blanket out of the closet and hang it between the two rods holding a folder sheer curtain. I had to stand on an ottomen each night to do this. There were also bees in top of the tree at our balcony, which basically led my husband away from the balcony, which was a shame, and he had to find other places to sit and read. The second day, after they came in and made the bed, which is all they did, I noticed we had a half roll of toilet paper. Unacceptable and surprising. As a matter of fact, I left a washcloth on the floor and noticed that they picked up the same washcloth and hung it back up. Each of the three or so times we went to talk to Joan, the owner about our planned day, there was always someone in front of us and someone behind us, As a matter of fact, she complained that day that she missed her assistant Jessica, as it was her day off. After reading some reviews, many people agreed that Joan needs more help. After paying 225 a night, concierge service is most important, and we always felt rushed while talking to her. As a matter of fact, when the phone rang a few times, she left during the conversating to answer the phone. We just planned everything to do on our own. By the third morning,we decided to check out. We told Joan the night before. She told us we could not get a refund, which we understood but she would try to rent our room. We checked out around 10:30 am. By 5 pm, we checked the website, and our room said "booked" for the night. I called Joan to see if our room was booked, and then we could get a refund. She seems flustered and said that the room was booked to us and paid by us. By not taking it off the website, no one could check online and see if our room was available for the night. She agued of course and insisted that no one would check the website and would call instead if they wanted to rent a room. Huh? No one travels anymore without blackberry etc and most people I know use the internet to book travel. also, at 5 pm, we got an email that our reservation was cancelled, after we had paid and checked out more than 6 hours before. As I told Joan, there were a few "missteps" here and we were unhappy with our stay. She insisted rules were rules. I don't like to write unsavory reviews on Trip but that's what the sight is for. We felt that for the service we received, we overpaid, and would have liked to check out one day early. It's not like booking a week and then trying to get out of an entire stay. We feel she should have been more gracious with her "rules".
- Official Description (provided by the hotel):
- Wine Country Farm Bed & Breakfast is situated in the heart of the Oregon wine industry atop one of the most stunning vineyard covered hills in the Northwest. With uninterrupted views of the Willamette Valley, Cascade Mountains & all the way to Oregon's capital, Salem the views can simply not be beat! Perfect for a romantic retreat, girl's getaway or city escape, come enjoy all Wine Country Farm has to offer. With an onsite winery, you'll be welcomed at check-in with a complimentary wine tasting and glass of wine as you bask in afternoon light and stroll through our 9 acres of estate vineyards. Walking distance to 6 of our premier Wine Making Neighbors, enjoy tasting excursions car free. Horseback riding may be more your speed so feel free to reserve an Equestrian Wine Tour, travelling from Winery to Winery on a magnificent Tennesee Walking Horse.Onsite massage is also available to help you relax to the max. Take a dip in the hot tub or sit in the sauna. Perfect for a picnic or Provincial style dinner al fresco, we can recommend some great local shops, restaurants and sites you should be sure not to miss!Join us for an unforgettable Wine Country Experience! ... more less
- Also Known As:
- Wine Country Farm Dayton
- Wine Country Farm Hotel Dayton
- Wine Country Farm Oregon/Dayton