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Red Lion Hotel Coos Bay
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Reviews (610)
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All reviewsroom was cleanbreakfast buffettwo sinksrooms are largewould stay here againwe've stayedstaff was friendlysausageno elevatorcoffee makeryogurtoregon coastpetmicrowavehighwaydogsexterior
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Reviewed January 16, 2014

There are a few negative comments regarding this property on the web HOWEVER, I found the room to have good lighting, comfortable bed, clean environment. The only problem I encountered was the air fresher triggered an asthma attack. So if you are sensitive to fragrances check with staff about use of air fresheners.

  • Stayed: January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Red Lion Hotels
1  Thank Donna W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 6, 2014 via mobile

The rates are decent and we seemed to have good service, but several channels on the tv didn't work, the tub water was yellow (maybe just minerals) and we found a pile of dried up dog feces in the corner of the room. Based on the rest of these reviews, I'd say they need to hire new housekeeping. Or just motivate current ones to do a more thorough job. Too bad, because the rest of the place is pretty okay.

Stayed: January 2014
2  Thank BoxOhSoup
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RL_Customer_Care, Corporate Customer Care Department at Red Lion Hotel Coos Bay, responded to this reviewResponded January 13, 2014

We value each and every one of our guests and I truly apologize that we failed to provide you the best possible service. Please be assured that the lack of cleanliness in your room with be addressed accordingly with our housekeeping staff.
Thank you for your feedback you are a valued guest and we hope to have the opportunity to provide you better service in the near future!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 28, 2013

Check-in was fast and friendly. We booked a room with 2 queens. The accommodations were basic. However, as soon as we took off the covers, my friend discovered soiled sheets. The sheets on my bed were not tight and I kept thinking there was an imprint of another body where I would be sleeping. My friend immediately called the front desk and we were given another room. The new room had a candy wrapper on the carpet. Enough said. We will not be returning.

  • Stayed: December 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank thass97444
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RL_Customer_Care, Corporate Customer Care Department at Red Lion Hotel Coos Bay, responded to this reviewResponded January 7, 2014

We value each and every one of our guests and I truly apologize that we failed to provide you the best possible service. We are very displeased to see that there were some areas of concern regarding cleanliness in your guest room. I would also like to apologize for the room that you were moved to not being properly cleaned as well. I would like to assure you that this will be addressed with our housekeeping staff.
Thank you for your feedback you are a valued guest and we hope to have the opportunity to provide you better service in the near future!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 16, 2013

On our recent stay at your Hotel in Coos Bay, Sandi (with a small i), was our server. She was friendly and efficient but better than that she treated us like friends. She suggested dishes that we would enjoy and several places nearby that we might like to check out when we asked. We not only enjoyed our meal but the service was wonderful. The next morning, Kelsey was our cashier the same one that prepared our wonderful nachos and hot wings the night before. Neither of us knew who the other was but we mentioned how wonderful our meal was the night before and her face lit up like a Christmas Tree. She was tickled pink. We left smiling and honestly, can not wait to return to your hotel. And it is because of those two we will return. Bruce & G'ganna

  • Stayed: December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Red Lion Hotels
1  Thank Bruce G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 15, 2013

This is a comfortable, but basic accommodation. The room was clean and comfortable, and our only real complaint was that it lacked any kind of a bathroom fan or method of ventilation. The pool and hot tub is seasonal (don't think you will be using them in December), the bar no longer exists ( we were told it burned out three years ago and has since been used as a storage locker) - ideally the website and room literature would be updated to reflect these items. The staff was courteous, parking plentiful, location a short drive out of Coos bay ( maybe two minutes). I would stay again and recommend to others, but be realistic on your expectations.

Stayed: December 2013
1  Thank yogi5218
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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