My husband & I stayed at this hotel on 7/4/06-7/05/06. We were on a driving trip up the West Coast, from San Diego to Seattle and back. This was one of our longer driving days, we were very exhausted, and it was around midnight when we checked in. We chose this hotel before our trip for basically three reasons: 1)We had some family in Oregon City, so this hotel put us slightly closer to them than a Portland hotel would have, 2)We've stayed at many Hampton Inns before and they have always been of similar, very nice standards, and 3)We saw there was an Old Spaghetti Factory listed close to the hotel. We only ended up staying at this hotel for about 10 hours, and if it hadn't been so late when we checked in and if we hadn't been so exhausted, we might have put up more of a fight or changed hotels altogether. But we figured we'd just bear it overnight. I never had any interaction with the front desk or staff, but my husband did, and he said things there seemed very disorganized, and they weren't very helpful with our few requests. My main issue immediately upon entering the hotel was the smell, and it unfortunately was even worse in the room itself. I thought maybe it was some overwhelming cleaning products used in the carpets or something, but my husband said it smelled like mold, and seemed to be originating from the A/C wall unit. The smell was so overpowering, it just made the entire experience in the room very bad. We turned off the A/C unit and opened the windows all night, in hopes of lessening the smell, but it didn't help much, and there was lots of noise outside and next door from our neighbors, who I guess were reveling into the wee hours after the 4th of July. The room was very small, and we were extremely surprised and disappointed to find NO refrigerator or microwave, which are supposed to be standard at all Hampton Inns! I should also mention that my husband travels so much on business that he is a Gold VIP member for this branch of hotels, so we're very familiar with what a Hampton Inn should be. It became very clear from our short stay that this hotel is NOT a true Hampton Inn, but a poorly done conversion. They have slapped on some Hampton Inn signs and decorations, but very little, if any, of the Hampton Inn quality or amenities were present. The smell in the room was so permeating that the nightgown I slept in at the hotel that night still carried the awful smell from the room when I pulled it out of my suitcase a few days later in another city. Considering we didn't even check in until after midnight, we left quite quickly around 10:30am, but we still had more unpleasant experiences in that short stay. I was awoken several times during the night by loud bangs that shook the room and people's loud voices, and for the first time in many many years (back when we couldn't afford to stay anywhere but low quality hotels) I didn't feel very safe in the room, and was kind of afraid to go back to sleep, because I felt like someone might enter our room. I guess I wasn't completely off, as around 8:30am in the morning after we had woken up, I thought I heard a small knock, but I couldn't tell if it was at our door or someone else's. My husband was just getting out of bed to check it out, when we heard our door opening and someone starting to come in. Assuming it was maid service, my husband called out "Hold on, hold on!" and whoever it was quickly closed the door and disappeared. I understand maid service needing to service rooms, but they are supposed to adequately knock before entering, and they should have known we were checking out, so in a short time the room would be clear for them anyways. In all our hotel stays, I've never had this happen with staff surprising us by entering the room almost completely unannounced! And after reading some of the other reviews about how their personal food was stolen from the room and remnants found in the service elevator, it makes me wonder if someone was perhaps up to something more sinister in entering our room. Regardless, the only good thing I can say is that it was a short drive to the Old Spaghetti Factory, but I'm sure there are other hotels close by, or given the choice I would rather have stayed further away at a better hotel. Like I said, if we hadn't been so exhausted, we wouldn't have been able to tolerate these standards, but we were desperate to get some sleep, and then we got the heck out of there a few hours later, and didn't even bother with breakfast, so I can't report on how this aspect compared to other Hampton Inns. As a comparison, a few nights later on our drive back south, we stayed at a Hampton Inn in Redding, CA, where we paid $10 more than we did in Clackamas, but the quality was so much better I can't even put into words. The rooms in Redding were spacious, smelled fine, looked very nice, and had microwave and fridge along with coffee, tea and popcorn. The price in Clackamas is not so cheap that it's worth such poor quality, in my opinion. I would certainly not stay here again, and it was a big negative on our trip (and on my husband's birthday, too!!), so I would advise anyone else to stay elsewhere.
- Official Description (provided by the hotel):
- Hampton Inn Clackamas is located in Clackamas's Southeast Portland neighborhood, close to Clackamas Promenade, North Clackamas Aquatic Park, and Kaiser Permanente Sunnyside Medical Center. Nearby points of interest also include Clackamas Town Center Mall and Clackamas Town Center. Hampton Inn Clackamas features a restaurant. A complimentary hot/cold buffet breakfast is served each morning. Guests can enjoy a complimentary evening social available on Mondays, Tuesdays, Wednesdays, and Thursdays. Recreational amenities include a spa tub and a 24-hour fitness facility. This hotel has a 24-hour business center and offers a meeting/conference room. Complimentary wireless Internet access is available in public areas. Self parking is complimentary. Additional property amenities include laundry facilities, express check-in, and express check-out. 114 air-conditioned guestrooms at Hampton Inn Clackamas feature coffee/tea makers and safes. Bathrooms feature complimentary toiletries and hair dryers. Wireless Internet access is complimentary. In addition to complimentary newspapers, guestrooms offer free local calls (restrictions may apply). Televisions have premium cable channels, video-game consoles, and pay movies. Windows that open, blackout drapes/curtains, and irons/ironing boards are also provided. Guests may request refrigerators, microwaves, and wake-up calls. Housekeeping is available daily. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Expedia, Hotels.com, Priceline, Travelocity, Hotwire, Cancelon, Cheap Tickets, TripOnline SA, getaroom.com, HotelQuickly and Hotel.de so you can book your Hampton Inn Portland Clackamas reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Hampton Inn Portland Clackamas Hotel Clackamas
- Hampton Inn Clackamas
- Clackamas Hampton Inn