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“Very Happy Customer”

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Hampton Inn Portland Clackamas
Ranked #2 of 7 Hotels in Clackamas
A TripAdvisor Member
“Very Happy Customer”
Reviewed May 7, 2013

I was very surprised at the easy on and off freeway access. Breakfast was awesome and the staff was excellent. When we arrived we asked if there was a refrigerator in the room and were told available upon request. The staff was at our room when we arrived upstairs with our refrigerator. I was so pleased with all the staff and helpfulness in everyway.

  • Stayed April 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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639 reviews from our community

Traveler rating
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    32
See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
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  • French first
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English first
Oak Harbor, United States
1 review
Reviewed May 7, 2013

The continental breakfast was horrible. This hotel is a rip off because after making reservations upped the price they charged me, and originally started to charge my account an extra, I wanna say it was atleast $50, in my bank account. I've still be charged atleast $15 over what I reserved the room for. The bathroom light went out the first morning we were there, and then our card key reader died, so after they changed the batteries when we were locked out of our room, there programer was down causing us to switch rooms. Only two good things can be said for this hotel, is one, the Night manager is pleasant, helpful friendly, and quick with customer service, two, the same can be said for the maintenance manager.

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Jessica R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gurutravel101, General Manager at Hampton Inn Portland Clackamas, responded to this review, May 15, 2013
I again will personally apologize for our unsatisfactory stay. Here at Hampton with our Guarantee we stand behind, as soon as your issues came to my attention all your charges were removed. In addition our charges were reviewed and there had been no rate changes or additional charges found. You booked the government rate and that was the only rate on your receipt. Due to mechanical failure of your door, which can literally happen at any time with no notice, we were sorry for the inconvenience and promptly moved you to another room. Sorry for the unhappy stay, and the stay was completely refunded to you. Hope our future travels go better. Sincerely, GM
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Junction City, OR
Level 5 Contributor
55 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed May 3, 2013

Hotel in a great location, easy to find. All desk clerks very friendly and helpful. Beds very comfortable - slept really well both nights. Hotel quiet. Breakfast each morning was delicious, very varied and lots of choices. Treated each day with Hampton kisses - cookies wrapped in foil like a chocolate kiss.
My only complaint - I wish the website had stated that there was a hot tub!

Would recommend this hotel to friends.

Stayed April 2013, traveled with friends
Helpful?
Thank Susieqnurse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gurutravel101, General Manager at Hampton Inn Portland Clackamas, responded to this review, May 15, 2013
I appreciate you being our guest and taking the time to give us feedback. Also, sorry you didn't know about the hot tub, our web sight has some pictures and several mentions of our features. The really exciting addition coming soon will be a swimming pool! Thank you for review and I also love the cookies, the Hampton Front Desk are Amazing bakers!!
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Montoursville, Pennsylvania
Level 5 Contributor
68 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed May 2, 2013

The hotel staff was by far the best I have ever seen! hot tub or anything else for that matter. The room was clean, quiet and very comfortable. The breakfast was the typical free breakfast but the hostess refilled our drinks, cleaned off the tables and really just made the whole trip so much easier after an 18hr travel day. I wasn't at the hotel long enough to enjoy the hot tub or anything else for that matter.

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Eiffel82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gurutravel101, General Manager at Hampton Inn Portland Clackamas, responded to this review, May 15, 2013
Thank you for resting your Head here with us at the Hampton. Your praise is most appreciated. We look forward to your future travels to this area! Thanks
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Prague, Czech Republic
Level 6 Contributor
104 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed April 27, 2013

Clean hotel close to Interstate 205. The hotel has very friendly stuff and good breakfast that even varies every day. I have appreciated fruit salad that I usually do net get in these type of hotels. Breakfast until 10 am. The rooms to freeway can get quite noisy, we had rooms towards post office- which is not direct freeway, but not opposite site. The noise was there, but rather constant so it did not disturb my sleep. Rooms a little old fashioned, but fine. If you like to go for dinner, Wichita pub is some 2 minutes driving from the hotel and its great. Would stay again.

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank x_____Honza_____x
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Warrenton, Oregon
1 review
Reviewed April 1, 2013

Totally awsome staff and rooms. I'll be back in for an additional three days in June for business. We allwaws stay here for pleasure as well when in the Portland, Clackamas area. It's very close to major shopping, fine restraunts and main roadways. The view of Mt. Hood is spectacular.

  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank terry a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
Reviewed March 28, 2013

Well I can not say how wonderful the staff is to make the business traveler feel like home. The truly make you feel special and welcome..The front desk was very welcoming after a long day of travel even with a Hampton kiss( cookies wrapped like a kiss) Thank you Hampton Clackamas staff.. See you again soon

  • Stayed November 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 777slotman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gurutravel101, General Manager at Hampton Inn Portland Clackamas, responded to this review, March 31, 2013
Fantastic!! You are so appreciated and we are thrilled that you feel Welcome! Hope to have you as our guest again soon, Thanks
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Additional Information about Hampton Inn Portland Clackamas

Property: Hampton Inn Portland Clackamas
Address: 9040 SE Adams St, Clackamas, OR 97015-9501
Phone Number:
Location: United States > Oregon > Clackamas County > Clackamas
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
Ranked #2 of 7 Hotels in Clackamas
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Portland Clackamas 2.5*
Number of rooms: 114
Official Description (provided by the hotel):
Hampton Inn Clackamas is located in Clackamas's Southeast Portland neighborhood, close to Clackamas Promenade, North Clackamas Aquatic Park, and Kaiser Permanente Sunnyside Medical Center. Nearby points of interest also include Clackamas Town Center Mall and Clackamas Town Center. Hampton Inn Clackamas features a restaurant. A complimentary hot/cold buffet breakfast is served each morning. Guests can enjoy a complimentary evening social available on Mondays, Tuesdays, Wednesdays, and Thursdays. Recreational amenities include a spa tub and a 24-hour fitness facility. This hotel has a 24-hour business center and offers a meeting/conference room. Complimentary wireless Internet access is available in public areas. Self parking is complimentary. Additional property amenities include laundry facilities, express check-in, and express check-out. 114 air-conditioned guestrooms at Hampton Inn Clackamas feature coffee/tea makers and safes. Bathrooms feature complimentary toiletries and hair dryers. Wireless Internet access is complimentary. In addition to complimentary newspapers, guestrooms offer free local calls (restrictions may apply). Televisions have premium cable channels, video-game consoles, and pay movies. Windows that open, blackout drapes/curtains, and irons/ironing boards are also provided. Guests may request refrigerators, microwaves, and wake-up calls. Housekeeping is available daily. ... more   less 
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Also Known As:
Hampton Inn Portland Clackamas Hotel Clackamas
Hampton Inn Clackamas
Clackamas Hampton Inn

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