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“Disappointed”

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Comfort Suites Clackamas
Ranked #5 of 7 Hotels in Clackamas
Saint Louis, Missouri
Level 6 Contributor
372 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
“Disappointed”
Reviewed July 5, 2014

Room not ready for check-in after 5 p.m. Had to pick-up linens at front desk after waiting more than an hour for them. Some grout in bathroom was stained dark brown or black. The breakfast was OK. Lots of restaurant choices between airport and hotel.

  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Janet L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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116 reviews from our community

Traveler rating
    26
    41
    23
    12
    14
See reviews for
50
24
7
18
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • Any
English first
Draper, Utah
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 1, 2014

I stayed one night. As I plated breakfast at the buffet, the desk clerk coughed and sputtered, obviously ill, while setting out the food. She exposed everyone who came to the dining room that morning.

Room Tip: If you check in and the desk clerk is sick, run!
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  • Stayed March 2014, traveled solo
    • Cleanliness
    • Service
Helpful?
2 Thank kcarleson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Clackamas hotels

waldport
Level 2 Contributor
8 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed June 26, 2014

air con did not work,muggy night,could not open window for fear of breakin,we were on 2nd floor with easy access thru window,rain in gutter was so loud had to turn blower fan on to drown it out.Nasty stain on bedspread under the bed scarf. Shower did not work,nor did the elevator. The closet door hit the light switch and turned the lights off in the hall. Remote was missing the battery cover and batteries kept falling out. Faucet in bathroom dripped all night. Cookies at front desk were under cooked.Hiway noise loud. Should have slept in my car. Would have been more restful.

Room Tip: do not book a room here
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  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank sue e
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eugene, Oregon
Level 3 Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed May 6, 2014

A wake up call is a simple function offered and completed successfully by countless lodging facilities countless times a day, but this one couldn't get it done. So we started our day 2 hours late, awakened by a phone call from our daughter wondering where we were. When we complained to the front desk, the woman didn't even look up from her computer screen an muttered an "I'm sorry." The bed was uncomfortable. Despite Choice Hotels (the parent firm) claiming to offer a variety of discounts including a military discount. The woman at the front desk said "Everyone get's the same rate." Rooms (called suites) are small and oddly layed out. Parking lot entrance is in odd location. We had to wait for the elevator to be "reset". I will not return to this place when I'm staying in the Clackamas, OR area.

Room Tip: First floor rooms save you using the small single elevator.
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  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Cliph2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 4 Contributor
40 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed April 11, 2014 via mobile

We had a nice room in this hotel but the layout is kinda strange. The bathroom door and room door hit each other when open. The wifi is really slow here and frustrating. The pool here is nice but the temp was on the cool side but there was a nice sauna.

Stayed April 2014
Helpful?
1 Thank Jer456
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
purrfctprncss
Level 4 Contributor
33 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed March 16, 2014 via mobile

We stayed here for 3 days while in town for a funeral, and it worked out perfectly for us. The kids loved the pool, the breakfast was fine, the room was fine. The beds and pillows were comfortable. The only suggestion I have is to dust the a/c unit. We had no complaints and would definitely stay here again!!

Stayed March 2014
Helpful?
Thank purrfctprncss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Spokane, Washington
Level 5 Contributor
92 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed January 26, 2014

We were pleasantly surprised by the beautiful décor of the rooms. The lobby is also very inviting. the halls , lobby and breakfast room and the individual rooms are spacious and lovely. There is a great hot breakfast bar with the additional continental items.
The bathrooms are somewhat small but the rest of the room very definitely makes up for it with tasteful décor and lush bedding and pillows and comfortable beds.
Very easy on and off freeway.

The only negatives were the breakfast was only from 7-9 am. and the parking is tight.

  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank V G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Suites Clackamas

Property: Comfort Suites Clackamas
Address: 15929 SE McKinley Ave, Clackamas, OR 97015-9452
Phone Number:
Location: United States > Oregon > Clackamas County > Clackamas
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 7 Hotels in Clackamas
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Suites Clackamas 2.5*
Number of rooms: 50
Reservation Options:
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Also Known As:
Comfort Suites Clackamas Hotel Clackamas
Clackamas Comfort Suites

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