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“Decent Room” 3 of 5 stars
Review of Holiday Inn Express & Suites Canyonville

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Holiday Inn Express & Suites Canyonville
Ranked #2 of 3 Hotels in Canyonville
Eugene, Oregon
Level Contributor
134 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
“Decent Room”
3 of 5 stars Reviewed October 4, 2013

The room was pretty standard. Bed was a bit hard for me. Nice that they have Direct TV and free HBO. Again nothing super special about this room, the hotel is nice to have in this out of the way locale. However, I have to complain about the breakfast. It was a bit underwhelming after having been used to Hampton breakfasts. My main complaint though is that they advertise that breakfast is available from 6:30 AM but there is almost nothing available before that. A woman came in the breakfast room and asked for cream or milk for her coffee at 6:20 AM and the person prepping said "I'm sorry, we don't have anything available. It will be another 10 minutes." Seems like it would have been easy to go and unlock the milk fridge and give her some milk. So, nothing ready before 6:30 AM, and actually I think it wasn't ready until 6:32 AM. Just a bit lame, seems it would be simple to over deliver and be ready at 6:25 AM.

  • Stayed October 2013, traveled on business
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
Thank RFA2249
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Public Relations Manager at Holiday Inn Express & Suites Canyonville, responded to this review, October 22, 2013
Dear RFA2249,

Thank you for taking the time to write your review following your recent stay. It is our goal to consistently provide superior service and accommodations at our hotel and your comments are very important to us. We regret letting you down on some aspects of your stay, particularly with the breakfast service. We are working hard to ensure that our breakfast service meets our guests expectations and value your feedback.

Thank you for staying with us and we hope that we can better serve you next time.

Sincerely,

Connie D
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

128 reviews from our community

Traveler rating
    62
    37
    18
    8
    3
See reviews for
46
37
8
15
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • English first
  • Any
English first
South Dakota, United States
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed October 1, 2013

This hotel was a joy to stay at. It was nice and clean, the rooms are beautiful. But the staff was the stand out here! Had to be some of the nicest I have have run in to at this chain! I stayed several days there. Enjoyed some very nice breakfasts.....Great job, keep up the good work!

  • Stayed August 2013, traveled with family
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Kddyup
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Copenhagen, Denmark
Level Contributor
30 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed September 30, 2013

This motel saved our lives! We were lost for about 6 hours driving around in the forest because a fire had closed down a road, making our GPS go crazy. So when we finally found a road and this motel, we were the happiest people on earth. Check in was quick and easy, and "unfortunately", only a king suite was available. ;) It was bigger, cleaner and better than most hotel rooms we have stayed in on our trip. Beautiful room. Breakfast was great. If you're ever lost and tired, this place is heaven!

Stayed July 2013, traveled as a couple
Helpful?
1 Thank nilledk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eugene, Oregon
Level Contributor
29 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed September 27, 2013

Super friendly front desk staff. I forgot my toothpaste - no problem went to front desk and got a tube. Good hot breakfast with nice selection to choose from. Room was spacious and clean. We were attending a concert at 7 Feathers Casino and took the shuttle back and forth from the hotel - super easy. We had a couple of cocktails and so having a chauffer was great!

  • Stayed September 2013, traveled as a couple
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank lynnthenurse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hampshire, Illinois
Level Contributor
21 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed September 25, 2013

We were trying to drive from Mid-California to Eugene, Oregon but all the hotels in Eugene were sold out. We've had good experience with HI Express, and this one did not disappoint! Friendly, helpful staff, and a nice, clean, comfortable room. Newly renovated, large, and a comfy bed. What else do you need?!

Room Tip: Select a room on the third floor in front for less truck noise.
See more room tips
  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Slp322
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Las Vegas, Nevada
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed September 20, 2013

This Holiday Inn is in the area which is considered the gateway to Crater Lake. Not only is the area beautiful but the people at the hotel are wonderful as well. Kassie and Nai make you feel as though they value you as a customer.

Room Tip: Rooms on the top floor and not facing I-5 are preferable.
See more room tips
  • Stayed September 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank JH2823
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tucson, Arizona
Level Contributor
67 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
5 of 5 stars Reviewed September 9, 2013

We checked out the 7 Feathers (noisy, crowded, huge parking lot, no free breakfast, comparable rates but higher taxes) and settled on the Holiday Inn. We made the right choice. The room was new, large, immaculate, and well appointed with a beautiful view of the back fir/pine trees. It was quiet and we got the best night's sleep of our trip from AZ to Portland. The staff (especially the young man at the front desk and the breakfast hostess) were very accommodating and friendly, the breakfast included many healthy choices, not the usual continental. I especially appreciated the Bath and Body and Body Works "white citrus" bathroom amenities. We will stay there again on our return trip.

Room Tip: The rooms on the "back" facing the trees, not the parking lot/freeway are quiet, but the h...
See more room tips
  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank ocotillo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express & Suites Canyonville

Property: Holiday Inn Express & Suites Canyonville
Address: 200 Creekside Dr, Canyonville, OR 97417
Phone Number:
Location: United States > Oregon > Canyonville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 3 Hotels in Canyonville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express & Suites Canyonville 2.5*
Number of rooms: 73
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express & Suites Canyonville in Canyonville, Oregon. We offer affordable luxury lodging in the heart of southern Oregon, within reach of the area's most beautiful destinations such as Crater Lake, the Umpqua River, and the wine country region of the Umpqua Valley. Take advantage of all our complimentary perks, from hot breakfast to Wi-Fi internet access, as well as a 24-hour shuttle service to and from the nearby casino, courtesy of Seven Feathers Casino Resort. ... more   less 
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Also Known As:
Holiday Inn Express Hotel Canyonville
Holiday Inn Express Hotel And Suites
Canyonville Best Western
Best Western Canyonville Hotel

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