Booked a room online *at first,* and then noticed their website comment that you must CALL to reserve a room for a pet. So I cancelled my online reservation--GOT THE EMAIL CONFIRMATION THAT IT WAS CANCELLED--and then called as instructed to book a pet-friendly room.
IMPORTANT!! If you book this place for a pet, which DO NOT RECOMMEND, BE SURE THAT YOU WRITE DOWN THE **NAME** OF WHO YOU TALKED TO on the phone (the ONLY way you can book a room for a pet)--otherwise they will act like it all never happened. :-/
We rolled in after a long drive and they said that they ONLY had a record of the reservation that I made online and HAD CANCELLED, for which I got a confirmation email for that cancellation. So how is it that they had a room that I'd cancelled??? So they turned us and our little dog away.
When you are traveling with a pet, you make DAMN sure that you have a SOLID reservation, especially on a holiday weekend. I did that. My mistake? Apparently, with THIS hotel, if you don't have a name, you are SCREWED!! If you have a pet, I would STRONGLY RECOMMEND that you avoid this place like the plague! They ONLY make reservations for pets by phone, and you have NO RECORD of it. Don't make the same mistake I did. Book at Best Western! They cost more but at least they have integrity and computers!
- Official Description (provided by the hotel):
- Westward offers affordable lodging with convenience of several restaurants nearby and easy access to Highway 101. Whether on a business or pleasure trip, alone or with a family you’ll find that Westward Inn has a variety of rooms designed to make your stay comfortable and enjoyable. Our staff is available 24 hours to make sure your stay is comfortable and pleasant. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Travelocity, Expedia, Priceline, Booking.com, Hotels.com and Orbitz so you can book your Westward Inn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.