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“Comfortable Lodging but Not Perfect”

Review of Glaze Meadow 059

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Very good
11 reviews
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Overview
Rental Home -
3 Bedrooms, 3 Bathrooms, Sleeps 6
Black Butte Ranch, Central Oregon, Oregon

Reviews from our community

Very good - based on 11 reviews
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Reviews from our community

Date | Rating
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Wendy K
Seattle, Washington
Level 6 Contributor
240 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
“Comfortable Lodging but Not Perfect”
Reviewed June 28, 2016 for a stay in June 2016

The house was very comfortable, good supply of kitchen utensils for cooking, nice having master bedroom upstairs and room for our adult children downstairs. The deck is not as big as other BBR houses we have rented, but we did like how private it was. Having laundry facilities was wonderful. And the location was quiet, yet close to Glaze Meadow bike rental and pool. There were two glitches that have nothing to do with the house but Black Butte Rentals needs to improve upon. When we checked in, I asked if we needed a key, was told no but when we got to the house, we had no key code--in fact the woman checking us in neglected to give us our Welcome Pack with key code and other useful information. Also the TV system was very complicated, there were no directions and despite a phone call asking for help, which was promised, we never did get any instructions, could not watch TV or movies at all.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Location
Liked least: Inability to access the TV/DVD player
Traveling group: Extended Family
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Steve J
Palmdale, California
Level 4 Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Very nice place to stay.”
Reviewed July 21, 2015 for a stay in July 2015

We were here for a family wedding. it was perfect for us, myself and wife along with my daughter and 3 year old grandson. Anymore it would have started to get crowded but we loved it, very comfortable, beds were awesome, very close to Rec Center (tennis, pools, gift shop, shack bar), No air conditioner but the fans were quiet and did the job. I would stay here again. If you have more than 5 people you may need a bigger place.

Again, great place, loved it, would stay again!!!!!

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Location
Liked least: No air conditioner but fans work good.
Traveling group: Extended Family
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Families with young children
People with pets
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Jul 26, 2015
We are very pleased to hear that you enjoyed your stay with us here at Black Butte Ranch. Happy to hear that you and your family liked the home and that the location to the Glaze Meadow Recreation Center worked well. We would love to have you stay with us again the next time you make a trip to Central Oregon!
Sincerely,
Black Butte Ranch Management
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bruce M
Tigard, Oregon
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Not a place to stay and enjoy Black Butte”
Reviewed July 15, 2014 for a stay in July 2014

Stayed in GM 059 during recent heat wave. No A/C, a ceiling fan that works depending on how you position the switch and a "portable" that squeaks and squeaks and .... If you are not a fan of stairs pass on this place. The front door barely opens from outside as latch doesn't quite work.... Attempt to have flow though of air can't be done as large windows across from entry stairs don't open...ANY of them...don't open...ended stay three days early...but still had to pay for ill stay. This place was simply too hot...

What good to say? It was clean.. However housekeeping never stopped by so had to wash sheets, etc.

Will NOT stay in this unit again. All of this information was left with desk when we checked out. Said they would have manager call me. Been a week, no call..

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Getting out of place and seeing surrounding area
Liked least: Going up and down stairs at check in and check out
Traveling group: Friends
Would you recommend this hotel to a friend?   No.
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Aug 7, 2014
Thank you so much for taking the time to reach out to us. It is important that all of our guests enjoy their stay. I do apologize that there were some issues with the door and windows in this unit, without feedback such as this we are unable to make the necessary changes to any of the units we rent out. We do try to make sure that any requests are taken care of during your stay. On behalf of the staff here at Black Butte Ranch, we do apologize for the inconvenience and would love to have you stay with us again. We hope you reach out to us with any further questions or concerns.

Take care,
Black Butte Ranch Management
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Portland
Reviewed September 9, 2013 for a stay in July 2013

Value Rooms
Location Cleanliness
Check in / front desk Service
Would I recommend this vacation rental to my best friend?  
Was this review helpful? Yes
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Corvallis
Reviewed January 19, 2013 for a stay in December 2012

Value Rooms
Location Cleanliness
Check in / front desk Service
Would I recommend this vacation rental to my best friend?  
Was this review helpful? Yes
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Oregon
Reviewed July 19, 2012 for a stay in June 2012

Value Rooms
Location Cleanliness
Check in / front desk Service
Would I recommend this vacation rental to my best friend?  
Recommended for:
A romantic getaway
Was this review helpful? Yes
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Management Response
Jul 19, 2012
Very nice to hear you enjoyed yourselves and the home. The owner of the home worked very hard over the course of the winter on making some key remodeling updates and has more planned for this fall. We hope you can make it back again next summer.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
CA
Reviewed August 10, 2011 for a stay in July 2011

Location
Traveling group: Family with young children
Would I recommend this vacation rental to my best friend?  
Was this review helpful? Yes
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
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2 guests
Adults2
Children0
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