As a business traveler who has been to over 14 countries and frequently travels throughout the US. I have never, in my life stayed at a hotel that first and foremost had the worst customer service, and second and even worse management who did nothing to ensure that as a customer my needs were met. The room was dirty, the fan in the bathroom broken, and it was the loudest room I have ever stayed in....even louder than my room on a party cruise.
People slamming doors, pounding on doors, coming and going all night and road noise worse than a motel 6. Then when you ask for a new room they won't give you one no matter how polite you are or how much you are willing to pay. THIS PLACE IS NO RESORT MORE LIKE A PRISON YOU PAY TO STAY IN. Thank god for the people at the Shilo next door who were the nicest and most caring team of professionals, I will never stay in another hotel in Bend again other than the Shilo.More
- Free Wifi
- Free Parking