We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Beautiful setting, but a bit outdated”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Riverhouse on the Deschutes
Ranked #11 of 44 Hotels in Bend
Certificate of Excellence
Reviewed October 25, 2011

Just returned from a conference held at The Riverhouse. When I checked in, I heard them say that they were sold out (due to the conference). The setting is beautiful. The hotel is on either side of a river and has a covered walking bridge to get from one side to the other. The conference center is newer and very nice. The hotel rooms and hallways are quite worn and outdated, but clean. There was a nice rock fireplace in the room, but it would have been more useful if it was gas. My room was very large, with a kitchenette, sofa, table and desk. The kitchenette was complete with refrigerator, microwave, diswasher and stove. Cupboards were stocked with dishes. The bed was a king size murphy bed, which you don't see very often. Nothing special, but I slept fine. There were not enough plug-ins in the room, especially around the desk area, common with older hotels. The free hot buffet breakfast was a step above what you'll find for most free breakfasts these days. Each day there was an egg dish, potatoes, a meat, fresh fruit, hot cereal, and pastries. Coffee, milk, and juices were also served. The one thing that was not acceptable was the "free wireless." The hotel bills itself as one of the only conference centers in bend. This would draw business type people who need to stay connected with work. The capacity of the wireless was dismal. In the rooms, I could only use my laptop sporadically for Internet access. Fortunatetely, the 3G access on my phone was good. In the conference center, the lack of wireless capacity actually ruined some of the presentations. Presenters could not get the signal they needed to access the Internet. This is not acceptable for a conference center in this day and age of wireless devices.

Room Tip: Ask for a room facing the river.
See more room tips
  • Stayed: October 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Rich M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gm_riverhousehotel, General Manager at Riverhouse on the Deschutes, responded to this reviewResponded November 7, 2011

Dear Conference Goer,

Thank you for the time that you took to write such detailed comments and compliments.
About our location, we are glad that it was valuable for you as well as the full kitchenette.

Concerning WiFi, your comments are representative of what is happening to our system when we have a full house and many business people at the resort. As you can imagine, we do not this to continue as more of our guests use yet more bandwidth. We have therefore started analysis of our upgrade needs.

Thank, Rocky, your GM at Bends Conference Center

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review
Reviews (911)
Traveler rating
Traveler type
Time of year
Language

802 - 808 of 911 reviews

Reviewed October 6, 2011

Although clean and comfortable and obvious efforts had been made to update furnishings and fixtures, some things are crying out for attention. Wooden doors and trim throughout the facility are in need of refinishing or replacing. In our room the door hardware was worn, and in the bathroom, rusty. Rust was also present on the shower curtain rod, and the drain plug in the sink. The shower pull out devise was missing a knob and paint touch up was needed around the doorways. We were given vouchers for "free" coctails in the lounge, which we graciously received but the table was sticky and we had to return a piece of the flatware we received to use with our ordered appetizer, as it was encrusted with unknown matter. When presented with the bill for our two day stay there was a daily "Other Fees" charge of $3.87 per day listed. When we questioned this we were told it was to cover amenities such as the "free" internet connection, pool and workout room upkeep, parking lot maintenence, etc.

  • Stayed: October 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank toomacks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gm_riverhousehotel, General Manager at Riverhouse on the Deschutes, responded to this reviewResponded November 7, 2011

Dear Guest,

Thank you for your detailed comments and we appreciate the time that you took to relay this to us.

Our engineering team has started a room by room detailed upgrade that addresses the items you mention plus our own list.

My apologies that our small Resort Fee was not discussed with you at check-in. I will bring that up in our staff meeting, I can assure you.

Yours,
Rocky Adrianson, GM
Riverhouse Resort - Bend Conference Center

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 30, 2011

My wife and I traveled to Oregon on a whim. We didn't make any reservations, we just went! We stayed in several hotels through out the state, but really enjoyed the Riverhouse. We were looking for a quiet place to relax and enjoy a few days away from the "busy-ness" of our day-to-day lives.

The room was comfortable (especially the jacuzzi tub) and the service was awesome. I don't know if we'll ever find our way back to Bend, but we'll definitely stay at the Riverhouse if we're int his area again!

  • Stayed: October 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Okie1976
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gm_riverhousehotel, General Manager at Riverhouse on the Deschutes, responded to this reviewResponded November 7, 2011

Dear Travelers to Bend,

Thanks for your kind comments about the staff and the comfort that you found here with us.

Best,
Rocky, GM
Riverhouse Resort Bend

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 25, 2011

My husband, daughter, and sister-in-law stayed on our north-easterly route from California to Montana, then back again. We had two different styles of rooms, with the return trip a last-minute drop in. Our reserved room alongside the river was a treat. There's nothing like swiftly flowing water to lull one to slumber! We enjoyed a mixed-review dinner (good fish tacos; bland, too large salads) in the dining room overlooking the river. Local beer choices were good. Buffet breakfast was decent and certainly abundant. Staff were very nice, the facilities spotless, and well-groomed grounds. Without a reservation, we lost the river view but still had a very large room with all the basic comforts. Altogether, a good family venue with lots of natural beauty.

Room Tip: Reserve a river-view room if you can.
See more room tips
  • Stayed: August 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank WickB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gm_riverhousehotel, General Manager at Riverhouse on the Deschutes, responded to this reviewResponded November 7, 2011

Dear Family Travelers,

Thank for your generous comments about your rooms and their comforts for family value on the river.

I will tell the staff of your kind comments about their care and the cleaning program.
Concerning comments about the salads, I will bring that up in Staff in meeting. Good comment.

Yours,
Rocky Adrianson, GM

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 21, 2011

Stayed at this property for two nights for business. The staff was delightful from check in to check out. My biggest complaint was the lighting in the room. The light bulbs were very low wattage making everything in the room dim. Putting on makeup in the bathroom, or vanity in the main room was a challenge, and certainly not what a two women business tavlers needed. We stayed in a queen kitchen room, one queen, one Murphy bed. I took the Murphy bed and was pleasantly surprised at how comfortable it was. We were also disappointed with the food-- the buffet breakfast was very marginal, as was the buffet dinner banquet we attended for our business purposes at the convention center. Overall we were able to accomplish what was needed for pur trip, but this property was just very average.

  • Stayed: September 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank RedMaple1408
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gm_riverhousehotel, General Manager at Riverhouse on the Deschutes, responded to this reviewResponded November 7, 2011

Dear Travelers,

Thank you for your kind comments about our staff.

The engineers will be checking the rooms for higher wattage CFLs, so that we make sure that only 100 watt or equivalents are in place.

I am surprised that you were not pleased with your free buffet breakfast. We have styled it to be superior to any equivalents - with hot eggs, bacon, sausage, plus all the usual goodies.
Perhaps you could tell me directly? I will also try to contact you through your Tripadvisor name.

Than you for your comments,
Rocky Adrianson, GM

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 19, 2011

We wound up in Bend when heading back north. We didn't have reservations so we were calling around and really hoping to find a B&B. All were booked up. Riverhouse had rooms on the river so there we stayed. We were delighted with our spacious clean and lovely rooms. We were on the second level so we could open our door and have the sound of the river. Even more there is a breakfast buffet. Noticed there is an indoor and outdoor pool. The customer service is warm and friendly. The restaurant is very pretty. We had a very pleasant and comfortable stay. The only thing that could improve are the beds and linens, not bad but not plush either. We would stay again.

Room Tip: Second floor rooms facing river, beautiful view, more privacy and allow for opening doors for fresh...
See more room tips
  • Stayed: September 2011, traveled with family
    • Value
    • Location
    • Rooms
    • Service
Thank hardchip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gm_riverhousehotel, General Manager at Riverhouse on the Deschutes, responded to this reviewResponded November 7, 2011

Thank you for your kind comments about our team here and the free breakfast buffet.
I am glad that we were able to accommodate you that weekend in of our river rooms and that you got to sleep with its murmur.

Thanks.
Rocky, GM
Riverhouse Resort Bend

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 18, 2011

My daughtr, husband and I stayed in a family room with full kitchen & 2 rooms. The living room had a 'Murphy' bed and the bedroom 2 queens. It overlooked the river. It was so peaceful to leave the doors open (we were on the second floor) with lots of fresh cool night air and the sound of the river. We just wish we'd had more time to spend there. We did not want to leave. The staff were all very friendly and helpful.

  • Stayed: September 2011, traveled with family
    • Value
    • Location
    • Rooms
    • Service
Thank MtOlive
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gm_riverhousehotel, General Manager at Riverhouse on the Deschutes, responded to this reviewResponded November 7, 2011

Dear Guests,

Thank for stopping by with us and taking a moment to recognize the friendliness of the staff and the pleasure of open doors and windows above a river.

Thank you. Please stop back again.
Rocky Adrianson, GM
Riverhouse Resort Bend

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Bend hotels
4.0 mi away
La Quinta Inn Bend
La Quinta Inn Bend
#12 of 44 in Bend
468 reviews
4.8 mi away
Tetherow Lodges
Tetherow Lodges
#4 of 44 in Bend
566 reviews
2.5 mi away
Hampton Inn & Suites Bend
Show Prices
Show Prices
Show Prices
1.6 mi away
The Oxford Hotel
The Oxford Hotel
#2 of 44 in Bend
1,202 reviews
2.4 mi away
Hilton Garden Inn Bend
1.1 mi away
Red Lion Inn & Suites Bend
Show Prices
Show Prices
Show Prices

Been to Riverhouse on the Deschutes? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Riverhouse on the Deschutes

Address: 3075 N. Business 97, Bend, OR 97703-7511 (Formerly The Riverhouse Hotel and Convention Center)
Phone Number:
Location: United States > Oregon > Central Oregon > Bend
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Romantic Hotel in Bend
Price Range: $139 - $230 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Riverhouse on the Deschutes 3.5*
Number of rooms: 221
Official Description (provided by the hotel):
The beautiful Deschutes River runs through the property and has recently completed $10 million dollar renovation in 2016. Our spacious guest rooms and suites have river or property views. A great location with just minutes from downtown Bend. Relax in our indoor and outdoor pools and hot tub or stroll along our scenic river trail. You can even fish for trout right outside your room. At night, cozy up in your spacious accommodation and order room service. Indulge at Currents, our restaurant featuring unique Pacific Northwest cuisine and outdoor patio overlooking the Deschutes. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Travelocity, Booking.com, Expedia, Orbitz, Cancelon, Priceline, Hotwire, TripOnline SA and getaroom.com so you can book your Riverhouse on the Deschutes reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Riverhouse Hotel Bend
Riverhouse Hotel Bend
Riverhouse Resort Bend

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing