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“A Great Value with excellent customer service”

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Riverhouse on the Deschutes
Ranked #11 of 44 Hotels in Bend
Certificate of Excellence
Ardmore, OK
Level 4 Contributor
28 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“A Great Value with excellent customer service”
Reviewed August 22, 2011

We stayed four nights at The Riverhouse Resort during a road trip around Oregon. This hotel was, by far, the best value. Housekeeping is impeccable and all staff super friendly.
We had a river view king bed room with a balcony. Although it was a very busy time of year and there were lots of families staying there, we were never disturbed by any sounds. The hot breakfast buffet was very good--almost anything one would want and the complimentary cocktail from the lounge was great for enjoying on our deck. Even though this is an older style facility, it is well maintained, very convenient to everything in Bend, and we would happily return when in the area again.

Room Tip: Ask for the building which contains rooms 150 or 250
See more room tips
  • Stayed August 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank twohumphreys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gm_riverhousehotel, General Manager at Riverhouse on the Deschutes, responded to this review, August 30, 2011
Thank you for your comments about great value here during your trip.

I will pass on your comments about the housekeeping to the team there and the chef about your pleasure in the free breakfast buffet.

With thanks,
Rocky Adrianson
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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869 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (346)
Date | Rating
  • English first
  • French first
  • Any
English first
Los Angeles, California
Level 5 Contributor
70 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed August 20, 2011

We had a room facing the river. The good things about this hotel are the beautiful river, the decent sized room, the sliding door to the patio overlooking the river, the pools, the efficient staff and the excellent breakfast that is included. Breakfast was buffet style including various fresh fruits, eggs, bacon pancakes etc.

On the downside, our internet connection was non-existent in the room. I had to go to the pool area to get service. The other problem was that the rooms were a little on the noisy side. You could hear the sliding doors opening from other rooms and the maid service cart in the hallway.

  • Stayed August 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank SoloMe-oTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gm_riverhousehotel, General Manager at Riverhouse on the Deschutes, responded to this review, August 30, 2011
Thank you for your kind comments about our setting over the river and our free hot breakfast buffet.

When we ave a full house, we do find that the internet service is sometimes "used" up by soem of the guests downloading movies and play games.

Please just let us know so that the heavy users can be dialed back to allow you the access that you need.

Best, Rocky Adrianson, GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Portland, Oregon
Level 3 Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed August 17, 2011

We stayed here and our daughter woke up with bed bug bites. We alerted the management and they did nothing and would not return a call...we will definitely not go back...be careful if you go here.

  • Stayed October 2010, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
7 Thank JHportland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eugene, Oregon
Level 4 Contributor
42 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed August 15, 2011

The front desk always friendly and quick. Rooms are immaculate and never look worn. Always get a room with a river view, it's beautiful. A nice private balcony to enjoy the view is a plus. Flat screen TV, large executive desk and chair, microwave, refridgerator with a freezer. What more do you need? A nice breakfast buffet with everything for a full and satisfying meal. Have stayed here many times in the past 30 or so years and it keeps getting better. Very good rates, too.

  • Stayed August 2011, traveled solo
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank jerrypj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gm_riverhousehotel, General Manager at Riverhouse on the Deschutes, responded to this review, August 30, 2011
Than you for your confidence in your stays here with us and the 30 years that you have been coming back.

We all deeply appreciate your support and always look forward to your return.

Best,
Rocky GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
South Surrey, BC
Level 3 Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed August 13, 2011

This was a better than average hotel stay. The rooms are very clean and comfortable. The pools and surrounding areas are immaculate with lots of clean pool towels readily available. The complementary cocktail was a really nice touch. The on-site restaurant is excellent (try the jumbo stuffed prawns - best ever!!). The breakfast is the best with an "everything" buffet including hot foods and very fresh fruit. Needed a cable to use the free internet - called the front desk and the cable arrived within 2 minutes. Staff very pleasant in all departments. Good job Riverside!!!!

  • Stayed August 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Vacationer15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gearhart, Oregon
Level 6 Contributor
468 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 211 helpful votes
Reviewed August 12, 2011

This hotel is on a river with a decent restaurant, a pool, and a convention center across the street. A golf course is close by. However it is not a resort by my definition. The rooms and some public areas are tired though some remodeling has been done. It is still a good place to stay if you have a meeting at the convention center. There are many great restaurants nearby. This is about as good as it gets in Bend.

  • Stayed August 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jamesccasterline
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gm_riverhousehotel, General Manager at Riverhouse on the Deschutes, responded to this review, August 30, 2011
Thank you for your reflections on our hotel.

We are a traditional, family golf and river resort with so many activities here at the resort or on the adjacent trails or down the river trail in the shops.

We hope that you were able to take advantage of more than just the pools - the tennis, golf, river activities, fishing, hiking, and biking.

Yes, we do indeed have a conference facility but how we have sited we certainly do not want it t intrude on your leisure time. Please let me know if you feel that it did.

Yours,
Rocky Adrianson, GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Battle Ground, Washington
Level 2 Contributor
2 reviews
Reviewed August 11, 2011

We stayed one night on August 6th and got an upgrade from a king river facing room to a suite. The room was comfortable/clean two story great river view from the top floor with a large deck. The room was large but could use more modern furnishings.

The resort itself is in a great location close to many food places and stores within walking distance. We got a welcome cocktail and a breakfast included in the price of our room. overall a little spendy but the staff was friendly and we will go back again.

They have a indoor and outdoor pool and a workout room and sauna..

  • Stayed August 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank whawk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gm_riverhousehotel, General Manager at Riverhouse on the Deschutes, responded to this review, August 30, 2011
Thank you for your kind comments. That the view over the river from your deck was valuable to you, we appreciate - as that is why we built the resort here.

Many thanks and we look forward to your return,

Rocky Adrianson, GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Riverhouse on the Deschutes

Property: Riverhouse on the Deschutes
Address: 3075 N. Business 97, Bend, OR 97703-7511 (Formerly The Riverhouse Hotel and Convention Center)
Phone Number:
Location: United States > Oregon > Central Oregon > Bend
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Romantic Hotel in Bend
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Riverhouse on the Deschutes 3.5*
Number of rooms: 221
Official Description (provided by the hotel):
The beautiful Deschutes River runs through the property and has recently completed $10 million dollar renovation in 2016. Our spacious guest rooms and suites have river or property views. A great location with just minutes from downtown Bend. Relax in our indoor and outdoor pools and hot tub or stroll along our scenic river trail. You can even fish for trout right outside your room. At night, cozy up in your spacious accommodation and order room service. Indulge at Currents, our restaurant featuring unique Pacific Northwest cuisine and outdoor patio overlooking the Deschutes. ... more   less 
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Also Known As:
The Riverhouse Hotel Bend
Riverhouse Hotel Bend
Riverhouse Resort Bend

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