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“Love this place!”
Review of Pine Ridge Inn

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Pine Ridge Inn
Ranked #7 of 44 Hotels in Bend
Certificate of Excellence
Grayslake, Illinois
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Love this place!”
Reviewed June 8, 2014

Had a wonderful, relaxing long weekend in Bend. Loved the hotel, had room on first floor facing river. We sat out there alot, enjoyed the view. There were people kayaking, paddleboarding, canoeing down the river, others running, biking and walking the dogs, very interesting. The room was great, fireplace, king size bed and great view. The breakfast was delicious and the front desk was welcoming and answered all our questions. We hope to come back soon, I would like to plan a sisters trip there also. Will be back!

Room Tip: I loved the river/canyon room. Checked out all the other type of rooms, they are all nice, but will...
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  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ilceqd2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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393 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (139)
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English first
Portland, Oregon
Level Contributor
794 reviews
185 hotel reviews
common_n_hotel_reviews_1bd8 299 helpful votes
Reviewed June 4, 2014

The hotel is pretty, the staff was great (especially Amanda the day clerk), and the setting is beautiful. But the new carpets reek, the river side is noisy, and our room had other problems, as well. You can see from my other reviews that I rarely complain. But this was the second-most expensive room we had on a 3-week driving trip, and it was the worst value. Here's our experience.

I requested no scented cleaning products, which they honored. Unfortunately, the room had new carpet and the fumes burned our eyes and irritated our sinuses. We were checking in early enough that Amanda (the very patient clerk) showed us all the other vacant rooms and gave us the one room with old carpet, and we were able to air out the scented cleaner smell. But the room (#101) was next to the ice machine whose noisy compressor ran all night. All the room's soaps and lotions were scented (fortunately, I had some Marriott body wash). Based on the TripAdvisor reviews, we did not expect a broken blind (the pleasant evening clerk eventually got it lowered, although not fixed) or a squeaky bed (at least the mattress was very comfortable). There was no grab bar in the shower/tub and no nonskid mat. And I do not understand why reviewers on Trip Advisor so highly recommend the river side: It looks serene, but when we opened the patio door to our river view room, we had constant traffic noise from the busy bridge across the Deschutes River. So much for Trip Advisor this time.

  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TJandTR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andy G, Manager at Pine Ridge Inn, responded to this review, June 5, 2014
Hello and thank you for your recent stay with us at the Pine Ridge Inn. We apologize that your experience and value at our property did not meet your expectations. Your arrival corresponded with our spring renovations and upgrades to the property, including new furnishings as well as the new carpeting throughout all the guest rooms as you mentioned. We did our best to ensure that these upgrades to our rooms, which are being done to increase the overall experience for all our guests, did not conflict with the guests staying this past week. However, again - we apologize that the experience based on your stay did not meet expectations and affected the overall value. We strive to continuously improve our offerings, and appreciate your feedback and have since fixed the blind that was not functioning properly in your room. Thanks again for your stay and comments, and hope you had a great time in Bend! Feel free to contact us directly if there's anything else we can do to assist moving forward or with a future stay.
Andy Goggins
General Manager
541.389.6137
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Falkirk, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed May 21, 2014

Great location for a walk into town, rooms were great, reception were very helpful, breakfast very pleasant. Easy to find with great views, had a patio to sit out on to enjoy the evening sunshine. We'll be back

  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Craig C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Longview, Washington
Level Contributor
130 reviews
120 hotel reviews
common_n_hotel_reviews_1bd8 117 helpful votes
Reviewed May 19, 2014

We booked this hotel for a 2 night stay mainly because of the good TA reviews and because it is a member of Unique Inns. The hotel sits on a bluff above the Deschutes River. Our balcony room had a view of the river, but the views are partly obscured by the large pine trees that surround the inn. The grounds and the rooms and well maintained. Our room was very pleasant, comfortable, quiet and reasonably priced.
However, we were a bit disappointed in the other amenities. Some other reviews, the hotel website, and Unique Inns website all noted an afternoon wine/cheese reception. We never saw any reception on either of the 2 afternoons we were there, nor was any offered at check-in. There were two wrapped chocolate chip cookies and a large glass bottle of water in our room on the day we arrived. The following day the water bottle was refilled. There was a coffee maker in our room, but no tea and there didn't appear to be any available elsewhere except at breakfast. The breakfasts were excellent, but limited.

Over our years of traveling the West Coast, we have stayed at a number of other Unique Inns and they are usually anxious to introduce you to their catalog and specials. At no time, did any member of the Pine Ridge Inn staff mention their Unique Inns status and, unfortunately, I forgot to ask about it.

  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kitters
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PRI1200, Front Office Manager at Pine Ridge Inn, responded to this review, May 20, 2014
Hello & Thank you again for staying with us!

We appreciate your feed back about the mentions of the old social hour on some of our media websites, unfortunately we no longer participate in the social hour due to all of the vast and wonderful choices for you to spend the evening in Bend.

As for the Unique Inn membership- Please contact us here at the Pine Ridge Inn & ask for Amanda - We will make sure you are taken care of.

Thank you again & hope to see you back again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hillsboro, Oregon
Level Contributor
22 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed May 18, 2014

We stayed at the Pine ridge Inn only one night with our two kids in May. We were traveling just for pleasure. The room was well equipped and seemed updated. The bathroom seemed like it could have had a brighter ceiling light - I prefer a bathroom with a bright light on the ceiling so that the shower is well lit while I take a shower. The bed was comfortable and the room overall quite large. The property was well kept and in a nice quiet location. Breakfast was good. There were two options - a sausage Frittata or blueberry pancakes. Because our daughter is gluten intolerant we elected for the Frittata which was really good. There were a few minor downsides: one there is no pool which our kids would have enjoyed. Secondly, we were not able to check in early which we would have liked to do as we arrived in bend around noon and wanted to drop off our things and rest for a few minutes.

Room Tip: Ask for an upstairs room or a room on the back of the building as these rooms will have more privacy...
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  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank paradis09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hermosa Beach, California, United States
Level Contributor
29 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed May 13, 2014

My wife and I needed a place to stay in Bend for one night and we were quite surprised and pleased with the Pine Ridge Inn. To be honest, our expectation were not that great - it's not that we were expecting a bad experience, but rather we just didn't think much of it when we booked - we needed a better-than average hotel, and that's what we expected. What we got was much better. The hotel is run more like a bed and breakfast - complete with a glass of wine delivered to our room after check-in, and homemade breakfast served to us in the morning. We booked a canyon-view king room and had a gorgeous view of the Deschutes River right off our patio. The rooms were much more contemporary than we expected, complete with a fireplace, and it was just a nice, comfortable night away. We were very pleased and we would most definitely recommend it to others.

Room Tip: While they cost a little more, the Canyon View rooms are well worth it.
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  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Randy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Salem, United States
Level Contributor
3 reviews
Reviewed May 12, 2014

Bought 1 night on Priceline and it was well worth it! The rooms are very large and very clean. The atmosphere was peaceful. The continental breakfast was more of a sit down breakfast and delicious. Within a quick driving distance from Mill District and downtown. Very nice

Room Tip: No pool if you have littles to swim with.
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  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nicole H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Pine Ridge Inn

Property: Pine Ridge Inn
Address: 1200 SW Mt. Bachelor Dr, Bend, OR 97702-3576
Phone Number:
Location: United States > Oregon > Central Oregon > Bend
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Suites Wheelchair access
Hotel Style:
#3 Family Hotel in Bend
#3 Romantic Hotel in Bend
#9 Business Hotel in Bend
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Pine Ridge Inn 3*
Number of rooms: 20
Official Description (provided by the hotel):
Nestled among Ponderosa pines and overlooking the Deschutes River, the Pine Ridge Inn is an intimate, boutique hotel close to Mt. Bachelor, walking distance to the Old Mill District, and minutes from downtown Bend. All first floor suites feature king beds, queen sleeper sofas, with a living area and gas fireplace. Second floor suites feature a separate bedroom with king bed, queen Murphy beds, luxurious bathrooms with Jacuzzi tubs, and living rooms with gas fireplace. Rates include complimentary local wine or craft brews upon check-in. ... more   less 
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Also Known As:
Pine Ridge Hotel Bend

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