I was going to leave a decent review despite waking the first night to the tempered glass shower door falling on my six year old, of course due to the maintenance neglecting to put the roller in that hooks the door to the tract, (it was sitting right above the shower on the ledge). The room being filthy, broken microwave, and the woman at the counter. The door didn't brake and my son was for the most part o.k. however, when I displayed my dismay to the woman at the counter the next morning she said "she understood and would comp my room for the prior night". O.K. we stayed and upon leaving she rang up the bill and said instead of going to comp my room she would give us a $25 credit. "No", we said "comp our room", and they did. I suppose the negligence of some people with regard to safety of their guests, is made up by the fact of doing the right thing when faced with a potential lawsuit. Regards!
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- Also Known As:
- Bend Riverside Hotel Bend