The front desk staff was very cheerful and helpful upon checking in. We didn't have reservations as we didn't plan to stay in Bend. We had no problem getting a room. With AAA discount, just over $80. Our room was on the second story. It was large, clean and in good condition. The micro/fridge always comes in handy while traveling by car. It was also very quiet. We didn't even hear cars coming and going in the parking lot. Breakfast was the standard fare. This isn't a resort experience but for an overnight experience it was more than adequate.