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“Beautiful but lacking”

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Sugarloaf Mt. Motel
Ranked #40 of 44 Hotels in Bend
Portland, Oregon
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Beautiful but lacking”
2 of 5 bubbles Reviewed July 12, 2007

We stayed at this motel in July 2007 after finding that all the usual places were full. This is a newer motel with a beautiful lobby and grounds. However, the rooms do not do justice to the exterior. The rate was $110.00 a night including taxes. For this price, the expectation is more than just a comfortable bed.

The room did have a very comfortable bed but not much more. The bed linens were of very average quality and do not measure up to competitors offerings. One of the towels was very worn and ragged around the edges with threads hanging loose. There was a broken light bulb on the floor behind the TV. There was only one lamp and table beside the bed.

Although the front desk staff was efficient during both check in and check out, they could use training in presenting a professional appearance and customer service skills.

At half the price, this motel would be a recommendation but it just does not measure up for what they charge. This could explain why the parking lot was almost empty while most other places in town had no vacancies.

  • Stayed July 2007, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
Helpful?
1 Thank OregonCruiser
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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171 reviews from our community

Traveler rating
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Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (45)
Date | Rating
  • English first
  • German first
  • Italian first
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English first
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Additional Information about Sugarloaf Mt. Motel

Property: Sugarloaf Mt. Motel
Address: 62980 N Highway 97, Bend, OR 97703-5734
Location: United States > Oregon > Central Oregon > Bend
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #40 of 44 Hotels in Bend
Price Range (Based on Average Rates): $
Hotel Class:2 star — Sugarloaf Mt. Motel 2*
Number of rooms: 146
Reservation Options:
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Also Known As:
Sugarloaf Mt. Hotel Bend

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