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“It was gorgeous”

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Hilton Garden Inn Bend
Ranked #7 of 44 Hotels in Bend
Certificate of Excellence
GreenLeadersSilver level
Redmond, United States
1 review
“It was gorgeous”
Reviewed June 26, 2013

The hotel was awesome. I arrived and found that I got an upgrade, which was awesome for the purposes that I needed the room for. The room was beautiful as was the view from the room. And the accessibility to Old Mill was perfect. The only thing I had trouble with is the alarm clock was set for 3 a.m. and went off, and I did NOT set that, so that should be checked before new occupants reside in the rooms.

  • Stayed June 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Stephane P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Don S, General Manager at Hilton Garden Inn Bend, responded to this review, July 14, 2013
First I would like to thank you for the great review of your recent stay with us. Second, I personally apologize for the issue with the alarm clock and yes it is standard routine the housekeepers to always check the clocks and again I’m sorry yours was not done correctly or not at all and this had been addressed with my staff. Glad to hear the rest of your stay was wonderful and I look forward to having you back as our guest.
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858 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (135)
Date | Rating
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  • Any
English first
El Paso, Texas
Level 4 Contributor
33 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed June 19, 2013

HGIs range from good to quite nice qnd this one is at the top end. It's pretty new, and has a lovely lobby that's fun to just sit in. The rooms are specious thought the waste a lot of it at the entrance. The staff is friendly though the desk seemed a bit stuffy when we first came in. The location is perfect, right in the middle of the newly redone old town district, with shops and eateries around. It's hard to find though so take your GPS.
Ask for a room on the back side with a lovely view of the three sisters and the river.

Room Tip: Did that above Get one in the back of the hotel
See more room tips
  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 1George
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Don S, General Manager at Hilton Garden Inn Bend, responded to this review, July 14, 2013
Thank you for your positive comments/ review of your stay with us here at HGI-Bend. Great to hear you were able to get out and enjoy the surrounding area. Look forward to your return on your next trip to beautiful Bend.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Winthrop, Washington
Level 4 Contributor
47 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed June 19, 2013

A very nice location in the heart of the new Mill District. Easy walk to all the new shops and restaurants. Very nice views to the west. This location is far enough off the highway to miss all the noise. Great place to stay.

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank WilliamC02
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Don S, General Manager at Hilton Garden Inn Bend, responded to this review, July 14, 2013
It’s always a pleasure to hear how much our guests enjoyed their stay with. Glad you were able to take advantage of our great location to all Central Oregon has to offer. We pride ourselves in offering up the finest service to our guests and look forward to having us back once again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Redmond, Washington
Level 4 Contributor
38 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed June 14, 2013

My wife and I stayed at the Hilton Garden Inn in Bend during our vacation. The room was great and the staff was friendly and helpful. The hotel is located in the Old Mill district which makes it convenient for nice shops and restaurants.

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DeWayne S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Don S, General Manager at Hilton Garden Inn Bend, responded to this review, July 14, 2013
Great to hear you enjoyed your stay with us and all we have to offer as well as our great location. We will look forward to having you stay with us on your trip to beautiful Bend!
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Winnetka, Illinois
Level 4 Contributor
32 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed June 13, 2013

This hotel, located in the Old Mill district, faces the river and offers visitors easy access to hikes along the waterfront and kayaking. It is clean and bright, living up to Hilton's standards. It is a bit south of the town center, but an easy drive from local shopping.

Room Tip: Ask for a river-side room.
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  • Stayed June 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank EGray1125
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Don S, General Manager at Hilton Garden Inn Bend, responded to this review, July 14, 2013
It’s a pleasure to hear how much you enjoyed your stay here with us. We look forward to having you as our guest once again on your next trip to beautiful Bend.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Medford, Oregon
Level 6 Contributor
134 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed June 9, 2013

We usually stay in downtown when we visit Bend. We stayed here because our usual favorites were full. Excellent place to stay with kids. They have a pool and you can walk down behind the hotel to the Old Mill District and enjoy the shops, cinema, and restaurants. Both my wife and I thought it was a bit on the pricey side.

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank The Brit II
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Don S, General Manager at Hilton Garden Inn Bend, responded to this review, July 14, 2013
I’m happy to hear you had the opportunity to stay with us and experience all we have to offer as well as the surrounding areas due to our great location. I hope to have the chance to be of service to you and your family once again on your next trip to beautiful Bend.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Portland, Oregon, United States
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed June 9, 2013

I have stayed at this hotel many times on short business trips. It is easily accessible and well located to local restaurants, shopping and experiencing the outdoors in Bend. The staff is friendly and helpful. The fitness center is small but nicely appointed.

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Dennis H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Don S, General Manager at Hilton Garden Inn Bend, responded to this review, July 14, 2013
Thank you for your continued repeat business and allowing myself and my staff to take care of you while traveling for business. We will continue to offer up our wonderful service and supply you with a comfortable place to stay while on the road.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Bend

Property: Hilton Garden Inn Bend
Address: 425 SW Bluff Dr, Bend, OR 97702-1367 (Formerly Ameritel Inn Bend)
Phone Number:
Location: United States > Oregon > Central Oregon > Bend
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Bend
#2 Romantic Hotel in Bend
#2 Business Hotel in Bend
#3 Green Hotel in Bend
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Bend 3*
Number of rooms: 96
Official Description (provided by the hotel):
Hilton Garden Inn Bend is a business-friendly hotel located in Bend, close to Old Mill District, Les Schwab Amphitheater, and Deschutes Brewery. Free WiFi and parking. Nearby points of interest also include Tower Theater and Drake Park. Recreational amenities include an indoor pool, a spa tub, and a fitness facility. This 3-star property has a 24-hour business center and offers small meeting rooms. Complimentary wireless and wired high-speed Internet access is available in public areas. This Bend property has 191 square meters of event space consisting of conference/meeting rooms. Room service is available. The hotel offers a made-to-order breakfast. Guest parking is complimentary. Additional property amenities include ski storage, laundry facilities, and express check-out. 96 air-conditioned guestrooms at Hilton Garden Inn Bend feature complimentary weekday newspapers and windows that open. Accommodations offer city, river, or mountain views. Beds come with signature bedding. Accommodations include refrigerators and microwaves. Bathrooms feature shower/tub combinations and hair dryers. Wired high-speed and wireless Internet access is complimentary. In addition to desks, guestrooms offer free local calls (restrictions may apply). Televisions have premium cable channels. Rooms also include blackout drapes/curtains, electronic check-out, and irons/ironing boards. Guests may request hypo-allergenic bedding, extra towels/bedding, and wake-up calls. Housekeeping is available daily. ... more   less 
Reservation Options:
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Also Known As:
Ameritel Inn Bend Hotel Bend
Ameritel Hotel Bend
Bend Ameritel Hotel

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