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“Beautiful Hotel”

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Hilton Garden Inn Bend
Ranked #6 of 44 Hotels in Bend
Certificate of Excellence
GreenLeadersSilver level
Medford
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Beautiful Hotel”
4 of 5 bubbles Reviewed April 8, 2013 via mobile

My husband and I stayed at this hotel on a "get out of town" trip and can't say how nice of a facility it is! We loved how the pool was open 24 hours, and the location is great. The hotel sits right above the shopping center and amphitheater across the river which is a beautiful view if you have a room facing out! The staff is great and the rooms are very well kept! Both days we were there we saw the maintenance gentleman at working keeping the place spotless! Every time we come to Bend we will definetly be staying here! Thank you Hilton Garden Inn of Bend for a wonderful stay!

Stayed August 2012, traveled as a couple
Helpful?
Thank April D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Don S, General Manager at Hilton Garden Inn Bend, responded to this review, April 30, 2013
It’s great to hear you and your husband enjoyed your stay with us and had the opportunity to take in the view. It’s always good to hear our guests had a chance to see our wonderful staff in action. We look forward to having you back as our guest once again.
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815 reviews from our community

Traveler rating
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See reviews for
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (127)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Washington State
Level Contributor
83 reviews
82 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed April 3, 2013

This is a lovely hotel situated on a bluff overlooking the river and the Les Schwab Amphitheater. Moments to downtown and located in the center of the Old Mill District. Easy access to explore Bend.

Pro's: Beautiful lobby, large rooms, comfortable beds, huge pool, very clean and upscale. At one point in time I passed the Director of Sales. I forget her name but she was the nicest employee at the hotel!

Con's: ~Upon arrival I was greeted by Cindy and another employee at the front desk, she was cordial but I sure didn't feel welcomed!! ~There are no roll away beds at this hotel, which is a disappointment for families. The rooms are plenty big to hold a roll away bed. ~The breakfast was not included in the room and at almost $11 per person that was a tad steep considering the rate of the room. To me, these cons are an easy fix and this hotel would be a 5-star in my book.

With that said, this is still a lovely hotel in Bend and we will return.

Room Tip: Choose a room with a view of the river. It's beautiful!
See more room tips
  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank happyjtravels17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Don S, General Manager at Hilton Garden Inn Bend, responded to this review, May 16, 2013
I'm please to hear you enjoyed your stay with us and that you were able to enjoy a room with a view of the Cascade mountains. We look forward to your return once again.
Thank you,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Luis Obispo, California
Level Contributor
37 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed March 30, 2013

Welcoming lobby with soothing classical music. Spacious clean room with beautiful river and mountain views. Shopping and restaurants a few minutes walk. Best of all for me, a great running trail along the river. Front desk staff found me an umbrella for a surprise rain shower. I was there a week, and my only regret was that it was a business trip! Lots of fun to be had right outside the door of this hotel.

  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mbhaack
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Don S, General Manager at Hilton Garden Inn Bend, responded to this review, April 8, 2013
Thank you for your positive review. It's wonderful you had the chance to take advantage of the great outdoors while here on business and love to hear that our staff had made you feel welcome and comfortable! We pride ourselves on having wonderful staff that is empowered to take care of our guests in whatever way necessary. We look forward to having you as our guest on your next trip to Beautiful Bend and providing you with outstanding service once again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pullman, Washington
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed March 14, 2013

This hotel is beautifully situated on a bluff above the river. It was remodeled July 2012. Ask for a view room. If it is a clear day, the Three Sisters will be prominently displayed, without obstruction.

Great value!

Room Tip: Ask for a view room...spectacular!
See more room tips
  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank matulich
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Don S, General Manager at Hilton Garden Inn Bend, responded to this review, April 8, 2013
Thank you for your positive review. I am pleased to hear that you enjoyed your stay with us here at the Hilton Garden Inn Bend. It’s great to hear had the opportunity to take in Central Oregon’s breathe taking mountain views. We look forward to having you back on your next trip to Bend!
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Sheridan, Oregon
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed March 8, 2013

After reading TripAdvisor's reviews on Hilton Garden Inn at Bend, we decided this was a must-stay. We were 200% happy with that decision. The chef was fantastic, we didn't bother with any other dinner outing for 2 days in a row. It had every amenity. They went out of their way to help my elderly mother who decided to tag along at the last minute. They gave us an excellent discounted rate so she could have her own room.

The only downside - no roll-away beds. My son and husband split a queen. They didn't complain but instead commented on how comfortable the bed was.

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank onehandclappinggal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Don S, General Manager at Hilton Garden Inn Bend, responded to this review, March 16, 2013
Thank you for such a great review of our property! I'm happy to hear you had such a wondrful time during your stay with us and had the opportunity to experience our friendly staff and enjoy all that The Great American Grill has to offer. We will look forward to having you as our guest on your next trip to Bend.
Warm Regards,

Don Seaton
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
christchurch
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed February 17, 2013

I've stayed in maybe 200 hotels in the last 20 years in NZ, Australia, Asia, Europe and the USA. This was simply the best hotel experience I have even had so hats off to all in Bend for all your work in getting this hotel to be so great. From the front desk staff to the breakfast folks to the great quiet room and modern gym and pool it cannot be better. Except if you count location and value for money. SO impressed with this place!

  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pajoChristchurch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Don S, General Manager at Hilton Garden Inn Bend, responded to this review, March 16, 2013
Thank you for the great review. I’m glad you had the opportunity to enjoy one of our rooms that provide an amazing view of the Deschutes River and the Cascade Mountains. We look forward to having you back as our guest once again on your next trip to Bend.

Don Seaton,
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Olympia, Washington
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed February 7, 2013

We stayed here for several days between Christmas and New Years. The hotel is lovely, very clean, and in a great location. Our room had a lovely view of the mountains and a bit of the river, and was quite large. It was nice being so close to many of the great restaurants and shops the area has to offer. The breakfast in the morning was nice and staff was polite and helpful. We would definitely stay here again.

  • Stayed December 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tasha4656
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Don S, General Manager at Hilton Garden Inn Bend, responded to this review, February 11, 2013
Thank you for your positive review. I’m glad you had the chance to take in the beautiful surrounding views, enjoyed our great location, pleased with your breakfast and that our staff made you feel welcome and comfortable! We pride ourselves on having a wonderful staff that is empowered to take care of our guests.
Warm Regards,

Don Seaton
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Bend

Property: Hilton Garden Inn Bend
Address: 425 SW Bluff Dr, Bend, OR 97702-1367 (Formerly Ameritel Inn Bend)
Phone Number:
Location: United States > Oregon > Central Oregon > Bend
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Bend
#2 Romantic Hotel in Bend
#2 Family Hotel in Bend
#3 Green Hotel in Bend
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Bend 3*
Number of rooms: 96
Official Description (provided by the hotel):
Hilton Garden Inn Bend is a business-friendly hotel located in Bend, close to Old Mill District, Les Schwab Amphitheater, and Deschutes Brewery. Free WiFi and parking. Nearby points of interest also include Tower Theater and Drake Park. Recreational amenities include an indoor pool, a spa tub, and a fitness facility. This 3-star property has a 24-hour business center and offers small meeting rooms. Complimentary wireless and wired high-speed Internet access is available in public areas. This Bend property has 191 square meters of event space consisting of conference/meeting rooms. Room service is available. The hotel offers a made-to-order breakfast. Guest parking is complimentary. Additional property amenities include ski storage, laundry facilities, and express check-out. 96 air-conditioned guestrooms at Hilton Garden Inn Bend feature complimentary weekday newspapers and windows that open. Accommodations offer city, river, or mountain views. Beds come with signature bedding. Accommodations include refrigerators and microwaves. Bathrooms feature shower/tub combinations and hair dryers. Wired high-speed and wireless Internet access is complimentary. In addition to desks, guestrooms offer free local calls (restrictions may apply). Televisions have premium cable channels. Rooms also include blackout drapes/curtains, electronic check-out, and irons/ironing boards. Guests may request hypo-allergenic bedding, extra towels/bedding, and wake-up calls. Housekeeping is available daily. ... more   less 
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Also Known As:
Ameritel Inn Bend Hotel Bend
Ameritel Hotel Bend
Bend Ameritel Hotel

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