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“It'll do”

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Comfort Inn & Suites
Ranked #22 of 44 Hotels in Bend
GreenLeadersBronze level
turlock, cali
Level 6 Contributor
94 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
“It'll do”
Reviewed July 4, 2012

The bed was comfortable which is always a good thing. Close to whole foods and other shops which made getting dinner in the room a breeze as we had driven 9 hours and didn't want to go out to eat. The motel was not full, so why put us next to a stairwell that everyone uses? Why put us facing the parking lot that has traffic noise? Everyone who travels appreciates a quiet room. Breakfast was ok, coffee not so good. The breakfast staff was a little intrusive in that as I was looking for salt and pepper they wanted to know what I needed...looking for the pepper among the million salt packets that's all and then they wouldn't let me pour the waffle mix as it was evidently too much for the waffler and they didn't want to clean up a mess I "might" make....I guess they were trying to be helpful but it was a tad annoying. They need attention to detail in the rooms as you can see from the vent and the patch job not completed.

Room Tip: Don't get room next to stairs from lobby.
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  • Stayed June 2012, traveled as a couple
    • Value
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Helpful?
Thank Travel4GolfAnywhere
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Comfort Inn & Suites, responded to this review, July 10, 2012
I appreciate you taking the time share your experience, and bringing the trouble areas to our attention; I have shared your comments with our staff and we are working to correct the problems that you encountered. If you there is anything about your stay that you would like to discuss further please feel free to contact me at the hotel 541-617-9696 or by email belinda@comfortinnbend.com. We hope to see you again when passing through Bend, Oregon!
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164 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
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English first
Newnan, Georgia
Level 5 Contributor
66 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed June 22, 2012

This was a very good stopping point for us. We enjoyed our 1 night stay here. The rooms were clean and the beds were comfy and the front desk was really helpful as far as local restaurants. The price for the room very reasonable. The continental breakfast was very nice too. We would definitely stay here again.

  • Stayed June 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank mrscdailey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Comfort Inn & Suites, responded to this review, July 10, 2012
Thank you for choosing the Comfort Inn & Suites and for sharing your experience with us, we look forward to seeing you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Portland, Oregon
Level 3 Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed March 11, 2012

First off let me start by cautioning all animal lovers. If you travel with your pet, this is not the hotel for you. The hotel is 100% smoke and animal free. They also charge a $250 cleaning fee if you sneak your pet in. So if you travel with your four-legged friend stay somewhere else.
Now for the details... The hotel is nice enough for a Comfort Inn the rooms are what you would/should expect. The shower in our room whistled the entire time it was in use, (think it was possibly the low flow shower head) The smoke detector is also poorly located outside of the bathroom door, so a steamy shower gives you the added bonus of a fire alarm going off. The breakfast left much to be desired. We arrived at 8:45 about half way through breakfast service on the weekend 7-10. The breakfast was pretty picked over and not replenished while we were there. The coffee and scrambled eggs were particularly stomach turning. If I return to Bend I will try somewhere else.

  • Stayed March 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bigrig207
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Belinda L, General Manager at Comfort Inn & Suites, responded to this review, March 14, 2012
We are a 100% smoke and pet free facility, and we do understand that this can be an inconvenience for some travelers, but it is also a big plus for other travelers with allergies. There are several lodging options in Bend that do accept pets which we can assist with locating if needed.

Thank you for comments and bringing the shower head problem to our attention, our maintenance team is now inspecting them and the piping to alleviate this problem. If there is anything additional that you would like to discuss about your stay I would love to hear from you, as we are always looking for ways to improve our guests experiences. I may be contacted at 541-617-9696 or Belinda@comfortinnbend.com.
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Honolulu, Hawaii
Level 5 Contributor
72 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed March 3, 2012

We rolled in from Salt Lake City around 1AM, with no reservations. We looked at the Sleep Inn, and then decided to stay here, at the Comfort Inn. Yep, right choice! The staff was friendly and very eager to make our stay comfortable. Our room was close to the lobby, so we didn't have to drag our bags very far. The beds are a little hard- be forewarned, but we thoroughly enjoyed our stay. Loved having a mini fridge in the room. The free continental breakfast in the morning included scrambled eggs, biscuits, gravy, fruit, toast, waffles, muffins, etc. Simple, nothing fancy, but very nice to start out the day with a free, hot breakfast! The person who checked us out was just as friendly as the night staff. Smiles all around!

  • Stayed February 2012, traveled as a couple
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Helpful?
2 Thank excitedforlife
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Belinda L, General Manager at Comfort Inn & Suites, responded to this review, March 14, 2012
Thank you for choosing the Comfort Inn & Suites, we are all happy that you had a wonderful stay with us while visiting Bend. We hope to see you again in your travels!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Salem, Oregon
Level 3 Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed January 15, 2012

I travel to Bend about every other month and I usually this hotel when I make the trip. The customer service is excellent, the hotel is well maintained, and the house keepers take good care of the rooms. The breakfast is above average compared to other Comfort Inns I stay at and includes biscuits and gravy, scrambled eggs, bagels, hot and cold cereal, fresh fruit, and yogurt. I only wish there was an exercise facility on site.

  • Stayed January 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
2 Thank PNWTraveler87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Belinda L, Manager at Comfort Inn & Suites, responded to this review, January 30, 2012
Thank you for the great comments! Although we don’t have a fitness center on site, we do have a partnership with Excel Fitness just 2 blocks away, where all of our guests have complimentary access to their full facility and classes. Let any of our Guest Service Associates know if you’re interested and they’ll get you a pass. I hope this helps, and we look forward to seeing you on your next trip to Bend!
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Alaska
Level 5 Contributor
69 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed December 18, 2011

The Choice Hotels must be some kind of franchise because they are very - very uneven in quality. The rooms are only OK. Most other hotels of this character are better - Phoenix, Fairfield, etc. The breakfast here is terrible. I have never had microwaved scrambled eggs. The coffee is undrinkable. It is all pretty marginal. It is also located in the middle of a noisy parking lot.

These always only seems to be one person on staff, so not much help with anything.

  • Stayed December 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Alaskanworker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Belinda L, General Manager at Comfort Inn & Suites, responded to this review, December 19, 2011
Thank you for taking the time to leave comments concerning your stay with us. We strive to provide exceptional customer service and comfortable accommodations to each and every one of our guests; and we look forward to getting feedback as it provides us with the best insight as to where we can make improvements. I am very sorry that your stay did not reflect the high standards that we strive for on a daily basis. I would love the opportunity to discuss your stay with you if you would like to contact me at the hotel directly 541-617-9696.

Thank you! -Belinda
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Granbury, Texas
Level 5 Contributor
72 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed November 16, 2011

Wife and I traveled to Bend, OR for a family matter and stayed at the Comfort Inn due to it's central location for all concerned. Rooms were large and comfortable, well worth the price. (mid range price for the area) Customer service was above average.

Room Tip: many hotels in the area. The Comfort Inn isn't the closest to shopping and downtown but was conv...
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  • Stayed November 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank simon2611
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Belinda L, General Manager at Comfort Inn & Suites, responded to this review, December 19, 2011
Thank you for your comments, we are glad you enjoyed your stay!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Inn & Suites

Property: Comfort Inn & Suites
Address: 62065 27th St, Bend, OR 97701-9501
Phone Number:
Location: United States > Oregon > Central Oregon > Bend
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Green Hotel in Bend
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn & Suites 2.5*
Number of rooms: 64
Official Description (provided by the hotel):
A stay at Comfort Inn And Suites Bend places you in the heart of Bend, convenient to Pilot Butte State Park and Bend Rock Gym. This hotel is within close proximity of Old Mill District and Tower Theater. Make yourself at home in one of the 64 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and complimentary weekday newspapers, as well as phones with free local calls. ... more   less 
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Also Known As:
Comfort Inn Bend
Bend Comfort Inn

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