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“Great service!”

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Fairfield Inn & Suites Bend Downtown
Ranked #16 of 44 Hotels in Bend
Certificate of Excellence
Chicago, Illinois
Level 6 Contributor
256 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
“Great service!”
Reviewed June 7, 2014 via mobile

We had a great stay at the Fairfield. When we got to our room, the a/c wasn't working, and the staff was very helpful in changing our room, and giving us a discount for the inconvenience. Breakfast was good, many choices such as eggs, sausage patties, oatmeal, toast, bagels and muffins. If we are in Bend again, this will be our first choice hotel.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JRWalker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bendmarriottsMGR, General Manager at Fairfield Inn & Suites Bend Downtown, responded to this review, June 10, 2014
Dear JRWalker,
Thank you for the 5-star review! We appreciate your kind comments and are pleased to read that you had a great stay at the Fairfield Inn & Suites in Bend. We're sorry about the issues with the air conditioning unit in your room, but we're glad our staff was able to quickly and efficiently resolve the problem. We're happy you enjoyed the selection offered in our complimentary breakfast and that we are your first choice hotel in Bend. Thank you for your review and we look forward to welcoming you back soon.

Sincerely,
Fairfield Inn & Suites Bend Management & Staff
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284 reviews from our community

Traveler rating
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    3
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (70)
Date | Rating
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  • English first
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English first
Cambridge, UK
Level 6 Contributor
145 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed June 3, 2014

Spent 3 nights in this hotel at end of may 2014. We were upgraded to a suite on arrival - a good first impression (though the room was not what I would call a suite, just a normal room with a partition across it). However it was quiet (away from the highway) and a comfortable bed. Good sized bathroom.

The reworked breakfast was much better than I had expected (and certainly better than a hotel in Ashland, OR, that shall remain nameless (read my other reviews) that markets itself on its 'expanded continental breakfast).

A short walk (for European legs at least) to the downtown area with a good selection of dining. We also walked to the Old Mill district - a mile or so which had the benefit of us not buying too much to carry back ;-)

I would return to this hotel if in Bend in future.

Room Tip: Side away from highway, but aircon units are noisy.
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  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ashgreen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bendmarriottsMGR, General Manager at Fairfield Inn & Suites Bend Downtown, responded to this review, June 5, 2014
Dear ashgreen,
Thank you for taking the time to review your 3-night stay and we appreciate your kind comments. We're pleased to read that you enjoyed our spacious and comfortable accommodations and our convenient location near the Old Mill District and downtown Bend. We're glad you were happy with the selection offered with our complimentary breakfast as compared to other hotels in the area. Thank again for providing us with your valuable feedback and we hope to have you as our guest again soon!

Sincerely,
Fairfield Inn & Suites Bend Management & Staff
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Charleston, WV
Level 6 Contributor
120 reviews
107 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed May 27, 2014

This hotel is adjacent to US 97. My wife and I reserved a small suite and found the spa and shower to be OK. Overall we found the hotel to be very quiet. We found the girl working the front desk to be great and very professional when we checked in. Despite having a rough time with two customers ahead of us, she remained very friendly and helpful when we checked. Great staff at the front desk.

  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Saturndriver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver, Washington
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 26, 2014

My wife and I had an amazing time for our anniversary in bend thanks to the front desk. We had originally booked a house through VRBO which turned out to not work for us. We called last minute the following morning during a very busy weekend and Lindsay was very helpful, reserving a room while we sorted out our other stay arrangements. She helped us get an early checkin, which totally turned a stressful situation into a fun filled weekend.



Thanks Lindsay! Will totally return on our next visit to Bend!

  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank William H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bendmarriottsMGR, General Manager at Fairfield Inn & Suites Bend Downtown, responded to this review, May 29, 2014
Dear William H,
Thank you for your wonderful 5-star review! We're so pleased to read that you appreciated our exceptional service, especially from Lindsay! We're happy to have been able to accommodate your reservation request and provide you with an early check-in. It's great to hear we were able to help turn your stressful situation into a great weekend in Bend. It's our top priority to provide each and every guest with excellent service and we thank you for your acknowledgement. We wish you a very happy anniversary and look forward to welcoming you back on your next visit!

Sincerely,
Fairfield Inn & Suites Management & Staff
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Sherbrooke, Canada
Level 5 Contributor
80 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed May 11, 2014

It's a small Mariott Fairfiel, but it's the same standard everywhere. Good breakfast, good room and everything was fine.

The few annoyings things: Swimming pool was disgusting, all tiles near water level was dirty, and there was trash everywhere around the pool. Also all carpets in the entrance and corridors were dirty, not a bit but very much. Not what I expected for a Fairfiel.

Also, location wasn't really good, a railroad is passing just behind the hotel, so many times at night we heard the train coming. Also room walls aren't very thick so we also heard people slaming doors.

We found the price high for this city built in nowhere, and room was very small if we compare of what we can have in other cities with much more attraction around the region.

We still recommand it even there was few things.

  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank belettte
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bendmarriottsMGR, General Manager at Fairfield Inn & Suites Bend Downtown, responded to this review, May 14, 2014
Dear Guest,
Thank you for taking the time to write a review about your recent stay at the Fairfield Inn and Suites in Bend. We are pleased to read that you enjoyed your room and our complimentary breakfast. Our location is just minutes from the shops and restaurants of downtown Bend as well as beautiful parks. We pride ourselves on providing a very clean hotel and will look further into your comments. When your travels bring you back to Bend, we hope you choose to stay with us again.

Sincerely,
Fairfield Inn & Suites Bend Management & Staff
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Medford, Oregon
Level 2 Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 19, 2014

We stayed here, while celebrating my son's birthday. He requested a trip to Bend, in lieu of a birthday party. The rooms were clean and comfortable, the front desk staff was welcoming and it was conveniently located to downtown and other major attractions. The breakfast, pool and spa were the icing on the cake! Brad, at the front desk, was a wealth of information and went above and beyond...giving us his personal coupon to a restaurant we planned on visiting. We will be back!

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Justhjennifer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 6 Contributor
195 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
Reviewed April 19, 2014 via mobile

We stayed in the suite with two TVs a king size bed and a pullout sofa bed, very comfortable, very clean. We felt it was a bargain for $109 per night. Tanya Danielson at the front desk was very helpful in giving us directions, even printing out directions to our next city destination. She was also very helpful in giving us directions to local golf courses and restaurants in the area. The hot breakfast in the morning was delicious and was included in the price of the room as always.

Stayed April 2014, traveled as a couple
Helpful?
2 Thank WYPY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bendmarriottsMGR, General Manager at Fairfield Inn & Suites Bend Downtown, responded to this review, April 21, 2014
Dear WYPY,
Thank you for sharing your wonderful experience at the Fairfield Inn & Suites in Bend. I am excited to know that you enjoyed our extensive hot Breakfast offering and our comfortable, clean rooms. Thank you for your mention of our friendly and helpful staff, especially Tanya. Our trained staff is always available and happy to attend to your daily needs and our goal is to exceed your expectations with each and every stay. We are looking forward to your next visit. Thank you for your business.

Sincerely,
Julio Ongpin
General Manager
Fairfield Inn & Suites
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Fairfield Inn & Suites Bend Downtown

Property: Fairfield Inn & Suites Bend Downtown
Address: 1626 NW Wall St, Bend, OR 97703-1981
Phone Number:
Location: United States > Oregon > Central Oregon > Bend
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotel in Bend
#6 Romantic Hotel in Bend
#7 Family Hotel in Bend
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn & Suites Bend Downtown 2.5*
Number of rooms: 80
Official Description (provided by the hotel):
Fairfield Inn & Suites is a convenient hotel in downtown Bend, Oregon, within walking distance to shopping, dining, breweries, galleries, museums and attractions like the Old Mill District. Our hotel features newly-renovated rooms with plush beds, free Wi-Fi, mini-refrigerators, microwaves, 32" flat screen TVs,CD players, and complimentary breakfast. Print your boarding pass in the business center, and take a dip in our indoor pool any time of the year. Whether you're visiting Bend for vacation or business, you'll find our friendly hotel has the touches you need. ... more   less 
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Also Known As:
Fairfield Inn And Suites Bend Downtown
Fairfield Inn & Suites Bend Downtown Hotel Bend
Fairfield Inn Bend
Fairfield Bend
Bend Fairfield Inn

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