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“Great staff at the front desk”

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Fairfield Inn & Suites Bend Downtown
Ranked #17 of 44 Hotels in Bend
Certificate of Excellence
Reviewed May 27, 2014

This hotel is adjacent to US 97. My wife and I reserved a small suite and found the spa and shower to be OK. Overall we found the hotel to be very quiet. We found the girl working the front desk to be great and very professional when we checked in. Despite having a rough time with two customers ahead of us, she remained very friendly and helpful when we checked. Great staff at the front desk.

  • Stayed: May 2014, traveled as a couple
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1  Thank Saturndriver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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135 - 141 of 293 reviews

Reviewed May 26, 2014

My wife and I had an amazing time for our anniversary in bend thanks to the front desk. We had originally booked a house through VRBO which turned out to not work for us. We called last minute the following morning during a very busy weekend and Lindsay was very helpful, reserving a room while we sorted out our other stay arrangements. She helped us get an early checkin, which totally turned a stressful situation into a fun filled weekend.



Thanks Lindsay! Will totally return on our next visit to Bend!

  • Stayed: May 2014, traveled as a couple
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1  Thank William H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bendmarriottsMGR, General Manager at Fairfield Inn & Suites Bend Downtown, responded to this reviewResponded May 29, 2014

Dear William H,
Thank you for your wonderful 5-star review! We're so pleased to read that you appreciated our exceptional service, especially from Lindsay! We're happy to have been able to accommodate your reservation request and provide you with an early check-in. It's great to hear we were able to help turn your stressful situation into a great weekend in Bend. It's our top priority to provide each and every guest with excellent service and we thank you for your acknowledgement. We wish you a very happy anniversary and look forward to welcoming you back on your next visit!

Sincerely,
Fairfield Inn & Suites Management & Staff

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Reviewed May 11, 2014

It's a small Mariott Fairfiel, but it's the same standard everywhere. Good breakfast, good room and everything was fine.

The few annoyings things: Swimming pool was disgusting, all tiles near water level was dirty, and there was trash everywhere around the pool. Also all carpets in the entrance and corridors were dirty, not a bit but very much. Not what I expected for a Fairfiel.

Also, location wasn't really good, a railroad is passing just behind the hotel, so many times at night we heard the train coming. Also room walls aren't very thick so we also heard people slaming doors.

We found the price high for this city built in nowhere, and room was very small if we compare of what we can have in other cities with much more attraction around the region.

We still recommand it even there was few things.

  • Stayed: May 2014, traveled as a couple
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1  Thank belettte
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bendmarriottsMGR, General Manager at Fairfield Inn & Suites Bend Downtown, responded to this reviewResponded May 14, 2014

Dear Guest,
Thank you for taking the time to write a review about your recent stay at the Fairfield Inn and Suites in Bend. We are pleased to read that you enjoyed your room and our complimentary breakfast. Our location is just minutes from the shops and restaurants of downtown Bend as well as beautiful parks. We pride ourselves on providing a very clean hotel and will look further into your comments. When your travels bring you back to Bend, we hope you choose to stay with us again.

Sincerely,
Fairfield Inn & Suites Bend Management & Staff

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Reviewed April 19, 2014

We stayed here, while celebrating my son's birthday. He requested a trip to Bend, in lieu of a birthday party. The rooms were clean and comfortable, the front desk staff was welcoming and it was conveniently located to downtown and other major attractions. The breakfast, pool and spa were the icing on the cake! Brad, at the front desk, was a wealth of information and went above and beyond...giving us his personal coupon to a restaurant we planned on visiting. We will be back!

  • Stayed: April 2014, traveled with family
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Thank Justhjennifer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 19, 2014 via mobile

We stayed in the suite with two TVs a king size bed and a pullout sofa bed, very comfortable, very clean. We felt it was a bargain for $109 per night. Tanya Danielson at the front desk was very helpful in giving us directions, even printing out directions to our next city destination. She was also very helpful in giving us directions to local golf courses and restaurants in the area. The hot breakfast in the morning was delicious and was included in the price of the room as always.

Stayed: April 2014, traveled as a couple
2  Thank WYPY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bendmarriottsMGR, General Manager at Fairfield Inn & Suites Bend Downtown, responded to this reviewResponded April 21, 2014

Dear WYPY,
Thank you for sharing your wonderful experience at the Fairfield Inn & Suites in Bend. I am excited to know that you enjoyed our extensive hot Breakfast offering and our comfortable, clean rooms. Thank you for your mention of our friendly and helpful staff, especially Tanya. Our trained staff is always available and happy to attend to your daily needs and our goal is to exceed your expectations with each and every stay. We are looking forward to your next visit. Thank you for your business.

Sincerely,
Julio Ongpin
General Manager
Fairfield Inn & Suites

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Reviewed April 9, 2014 via mobile

Had 2 night here and we're enjoyable. Nice room decent space and comfy bed. Some noise in the mornings not sure if it was someone filling up their bath but nothing major. Above average 'free' breakfast with hot items though I'm happy with fruit yoghurt and juice and all 3 in good supply. Watch out the pool is tiny and the fitness room had 2 running machines + 1 x trainer, not good. It's a 10 minute stroll to the lovely down town but if like me you are here for the brewery's some are some way out so either do one of the bus tours or cab it.

Stayed: April 2014, traveled solo
Thank theposh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 11, 2014

We stayed for one night while visiting family. The hotel was very comfortable and extremely clean. The breakfast was just OK, but I don't have a high expectation for breakfasts that are free. Lots of carbs. I would return though. Very close to river where you can walk.

  • Stayed: March 2014, traveled with family
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2  Thank pjcharles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bendmarriottsMGR, General Manager at Fairfield Inn & Suites Bend Downtown, responded to this reviewResponded March 17, 2014

Dear Valued Guest,
Thank you for sharing your wonderful experience at the Fairfield Inn & Suites in Bend. I am glad you had a comfortable stay in our clean guestrooms and that you enjoyed our convenient location just a short walk from the Deschutes River. We appreciate your business and look forward to your next visit.

Sincerely,
Julio Ongpin
General Manager
Fairfield Inn & Suites

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Additional Information about Fairfield Inn & Suites Bend Downtown

Address: 1626 NW Wall St, Bend, OR 97703-1981
Phone Number:
Location: United States > Oregon > Central Oregon > Bend
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotel in Bend
#6 Romantic Hotel in Bend
#7 Family Hotel in Bend
Price Range: $116 - $267 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Bend Downtown 2.5*
Number of rooms: 80
Official Description (provided by the hotel):
Fairfield Inn & Suites is a convenient hotel in downtown Bend, Oregon, within walking distance to shopping, dining, breweries, galleries, museums and attractions like the Old Mill District. Our hotel features newly-renovated rooms with plush beds, free Wi-Fi, mini-refrigerators, microwaves, 32" flat screen TVs,CD players, and complimentary breakfast. Print your boarding pass in the business center, and take a dip in our indoor pool any time of the year. Whether you're visiting Bend for vacation or business, you'll find our friendly hotel has the touches you need. ... more   less 
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Also Known As:
Fairfield Inn And Suites Bend Downtown
Fairfield Inn & Suites Bend Downtown Hotel Bend
Fairfield Inn Bend
Fairfield Bend
Bend Fairfield Inn

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