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“Great Business Hotel with Friendly Staff”

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Fairfield Inn & Suites Bend Downtown
Ranked #17 of 44 Hotels in Bend
Certificate of Excellence
Santa Barbara, CA
Level 6 Contributor
313 reviews
195 hotel reviews
common_n_hotel_reviews_1bd8 284 helpful votes
“Great Business Hotel with Friendly Staff”
Reviewed April 4, 2013

We were in Bend for business. We chose this hotel because we have stayed at Fairfield Inns before and the free parking & internet. Also breakfast is included with the room. The room was a nice size with a desk to do some work. The staff was extremely friendly and helpful. This hotel is close enough to walk downtown Bend for drinks and dinner. We will be back in Bend for business and will stay at this Fairfield Inn again.

  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SBCATraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bendmarriottsMGR, General Manager at Fairfield Inn & Suites Bend Downtown, responded to this review, April 8, 2013
Dear Valued Guest,

Thank you for taking the time to write your comments regarding your stay at the Fairfield Inn & Suites. I am glad you appreciate our hotel amenities and close proximity to the downtown area. Looking forward to your next visit in Bend. Thank you for your business and loyalty to the Brand

Kind Regards and Safe Travels,

Julio Ongpin
General Manager
Fairfield Inn & Suites
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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284 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (70)
Date | Rating
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  • English first
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English first
Portland, Oregon
Level 6 Contributor
146 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed March 25, 2013

We stayed two nights and had a fantastic stay at the Fairfield. The location is perfect as it's approximately 2 long blocks from downtown. The staff was very friendly and the rooms are very modern and clean. The free breakfast is great and offers a huge variety of good food. We didn't ski during our stay but their were many skiers heading to Bachelor both days as the hotel definitely caters to skiers. The hot tub was very relaxing as well. We would definitely stay here again!

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PuraVida6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bendmarriottsMGR, General Manager at Fairfield Inn & Suites Bend Downtown, responded to this review, March 27, 2013
Dear Valued Guest,

Thank you for your comments regarding your stay at the Fairfield Inn, in Bend. I am glad you enjoyed the convenience of our location and friendliness of our staff ! We look forward to your next visit and ski trip to Mt. Bachelor.

Kind Regards and Safe Travels,

Julio Ongpin
General Manager
Fairfield Inn & Suites
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tulsa, Oklahoma
Level 6 Contributor
235 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
Reviewed March 21, 2013

As part of a business trip, I ended up in Bend Oregon. As the group consists of Marriott loyalists, we decided on the Fairfield Inn.

The hotel is perfectly located off the highway with easy access to downtown. A short drive away (within a mile or 2) is a shopping mall consisting of a Target and other stores. Downtown is a bit of a walk and the shopping center is not within walking distance so plan to drive.

When we checked in, the front desk acknowledged our status and gave us the quick tour. I was placed on the 2nd floor in a nice "junior suite" like room facing the main road (odd # room). While there was noise, it was fairly muted.

Unlike the Courtyards I have stayed at, the beds here are comfortable. This was a pleasant surprise.

Inside the room, I had a king bed with a TV. A desk with chair, a TV on a wall unit and a couch. The bathroom featured a tub, counter, toilet and a bathtub with plenty of room.

The breakfast, served every morning, was ample and had plenty of options.

Wifi was free and fast. Fast enough to stream a youtube video at a decent clip.

The staff we interacted with were friendly.

All and all, a great stay. The lone complaint would be the squeaky treadmill that sounded like it was it was on it's death-bed.

I'd stay here again if I was in the Bend area.

Room Tip: Even # rooms face the highway. Odd # rooms face the street.
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  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Shane M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Portland, Oregon
Level 1 Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed March 12, 2013

We came down to visit family for the weekend. Our room was clean,quiet, and functional. Our bed was very comfortable. While we didn't spend a lot of time at the hotel, it was conveniently located and suited our needs.

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
Thank Krystle1230
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Santa Barbara, California
Level 6 Contributor
415 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
Reviewed March 9, 2013

A very nice price for nice service, a nice stay and nice breakfast. We enjoyed the pool and hot tub and had an easy time determining how to get on the freeway and back home. Newly remodeled, this place was appealing and clean.

  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sarah B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bendmarriottsMGR, General Manager at Fairfield Inn & Suites Bend Downtown, responded to this review, March 13, 2013
Dear Valued Guest,

Thank you for taking the time to share your comments regarding your stay at the Fairfield Inn & Suites. I am glad you had a wonderful stay and enjoyed the amenities we offer such as complimentary hot breakfast and the indoor pool and spa. We are also happy to hear that you found our central location easy to navigate! We are looking forward to your next visit “

Kind Regards and Safe Travels,

Julio Ongpin
General Manager
Fairfield Inn & Suites
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed March 7, 2013

We stayed at this hotel 4 nights in February. Many things went wrong but I want everyone to know the housekeeping and breakfast staff went above and beyond!
1) First night arrived after 14 hour drive there was no parking. There was a truck blocking many spots and the front desk guy said there is nothing we can do its not like we know whos it is. That's why most hotels take license plate numbers.
2) They authorized my debit card twice. So they had all my funds on hold. They wouldn't help me I even paid one night cash the next morning. That hold didn't come off till a week later.
3) Two days after I checked out they tried charging another $176.89. When I called they knew nothing.I think they tried charging someone else's room on there cause that ammount didn't add up to anything.
4) Was doing laundry the night before we left and the clothes were not drying. When I told front desk she said the door locks at 10 so we had to have them out. I had to take wet clothes to my room just to delay our leaving on time. The lady the next morning had Maintence look at the dryer and therewas a problem. She offered more quarters if needed them but I already spent $1.25X4

This hotel made my vacation horrible because I was on phone with my bank for hours because of their mistake. Spending hours doing laundry. And just frustrated. Hopefully this will help someone else who is coming to the Bend area.

  • Stayed February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Cstrong84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bendmarriottsMGR, General Manager at Fairfield Inn & Suites Bend Downtown, responded to this review, March 8, 2013
Dear Valued Guest,

I apologize for the inconvenience we may have caused you on your recent stay at the Fairfield Inn. We do have specific policies on Debit Cards that we explain thoroughly to every guest, but it seems we fell short in this instance. Please be assured that we will address this issue accordingly. I hope this will not prevent you from staying with us again in your next visit to Bend.

Kind Regards and Safe Travels,

Julio Ongpin
General Manager
Fairfield Inn & Suites
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Portland, OR
Level 6 Contributor
145 reviews
111 hotel reviews
common_n_hotel_reviews_1bd8 147 helpful votes
Reviewed February 9, 2013

My partner and I spent two evenings at the Fairfield when we decided to celebrate a birthday with an active weekend in the Redmond/Bend area. Our days were filled with hiking (Cove Palisades and Smith Rock State Parks) and our evenings enjoying restaurants (Terrebonne Depot and 900 Wall). The Fairfield is well located and at a price point that won't break the bank.

PLUSES:
1) Excellent location -- right on Highway 97, but also only a 0.5 mile walk into downtown Bend.
2) Comfortable, though small rooms, with contemporary styling. Well equipped with refrigerator, freezer, and microwave. In room coffee maker with excellent Seattle's Best Coffee pods. Very quiet heating/cooling units.
3) Nice complimentary breakfast offerings.
4) Complimentary coffee available 24 hours a day, and cookies in the evening.
5) Complimentary wi-fi
6) Small fitness room but with up-to-date treadmill and elliptical. Small splash pool and hot tub.
7) Staff are friendly and ready to please.

MINUSES:
1) If your room is on the first floor, you will hear people walking around on the second floor.
2) Pillows and towels are inadequate--small and thin.
3) With so many complimentary amenities, it seems silly to offer and charge $3 for bottled water. Tap water in Bend is excellent.

Room Tip: Choose a room on the second floor to avoid noise from foot traffic.
See more room tips
  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kiwitravelerpdx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bendmarriottsMGR, General Manager at Fairfield Inn & Suites Bend Downtown, responded to this review, February 11, 2013
Dear Guest,

Thank you for the comments regarding your recent stay at the Fairfield Inn & Suites. We are glad you enjoyed the amenities we offer such as complimentary breakfast, free wifi, fitness center and the excellent location of our property. We are sure that future guests will also appreciate your hiking and dining recommendations. We are looking forward to your next visit in Bend.

Kind Regards and Safe Travels,

Julio Ongpin
General Manager
Fairfield Inn & Suites
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Fairfield Inn & Suites Bend Downtown

Property: Fairfield Inn & Suites Bend Downtown
Address: 1626 NW Wall St, Bend, OR 97703-1981
Phone Number:
Location: United States > Oregon > Central Oregon > Bend
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Romantic Hotel in Bend
#6 Business Hotel in Bend
#7 Family Hotel in Bend
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn & Suites Bend Downtown 2.5*
Number of rooms: 80
Official Description (provided by the hotel):
Fairfield Inn & Suites is a convenient hotel in downtown Bend, Oregon, within walking distance to shopping, dining, breweries, galleries, museums and attractions like the Old Mill District. Our hotel features newly-renovated rooms with plush beds, free Wi-Fi, mini-refrigerators, microwaves, 32" flat screen TVs,CD players, and complimentary breakfast. Print your boarding pass in the business center, and take a dip in our indoor pool any time of the year. Whether you're visiting Bend for vacation or business, you'll find our friendly hotel has the touches you need. ... more   less 
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Also Known As:
Fairfield Inn And Suites Bend Downtown
Fairfield Inn & Suites Bend Downtown Hotel Bend
Fairfield Inn Bend
Fairfield Bend
Bend Fairfield Inn

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