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“Great Value - Great Stay”

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Red Lion Inn & Suites Bend
Ranked #16 of 44 Hotels in Bend
Certificate of Excellence
1 review
“Great Value - Great Stay”
Reviewed January 6, 2014

My wife and daughters felt very welcomed and comfortable here. Seth was super at the front desk - He was warm, helpful, informative and was always glad to see us. We all were off to good starts to our days skiing at Mt. Bachelor with the hot breakfast. We plan on doing it all again, same time next year.

Room Tip: If you are planning to use the outdoor jacuzzi, you might want to stay a little closer to it to avoi...
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  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ryan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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601 reviews from our community

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    26
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (113)
Date | Rating
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English first
Bend
1 review
Reviewed January 5, 2014

Checked in a bit late, was given the key by the staff member. Then told me that the next day (Friday) a full breakfast was being served from 8-10am. We showed up the next day at 9 and breakfast was over!!! Can't believe they ended it that early and was told "I'm sorry breakfast is over" I said at 9am? I was told at 10am last night! He said "we have some fruit left over if you'd like" I walked out. It was an ok experience overall. They stick to their rules even when they cause you an inconvenience, they won't go out of their way to help you out

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
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Review collected in partnership with Red Lion Hotels

Helpful?
Thank Gerson C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver, Washington
Level 3 Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed January 3, 2014

Pros: Clean, great breakfast, staff friendly, restaurant next door.
Cons: Terrible beds. The mattresses on both beds sunk several inches in the middle. Would roll immediately into the abyss. Ruined our sleep and disposition for entire trip. They were booked up. So we couldn't move. Shower backed up water. Found yourself standing in about an inch of water and lord knows what during shower. Uck! Air condition wall unit located below sink leaked cold air around sea. Cold winter air on your legs while standing at bath basin. Need to fix these issues. These are basic comforts we expect when traveling. Seriously, get new mattresses! Also, the room was very very small for two queen beds, a large free standing closet, large desk, and big desk chair a table and chairs set. Too much and too big furniture. Cramped, difficult for two people to move around.

Room Tip: Go elsewhere!
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  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Liz P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RL_Customer_Care, General Manager at Red Lion Inn & Suites Bend, responded to this review, January 13, 2014
I would like to thank you staying with us and for posting your review. All feedback, good or bad, assists us in making our guests stay more comfortable. I would like to sincerely apologize for the inconveniences that you experienced during your stay. This is definitely not the type of stay we want our guests to have. The issues with the mattress, shower and air conditioning have been addressed with our Facilities/Maintenance staff. We value you as our guest, and do hope you will return to give us another chance at earning your loyalty. Thank you again for choosing the Red Lion Inn & Suites, Bend.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bend
1 review
Reviewed January 1, 2014

We stopped at the Red Lion in Bend on our way to SF. The place was very nice and clean and the staff helpful in getting us to a nice restaurant for X-mas eve dinner. The breakfast the next day was excellent.

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Red Lion Hotels

Helpful?
Thank Robert C. R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
2 reviews
Reviewed December 31, 2013 via mobile

Great position, really close to the centre of Bend. The hotel staff could not have been more welcoming or accommodating. And the room was big and super clean.

Very importantly it was one of the best motels we visited in Oregon for proper wheelchair access. Huge bathroom and relatively low bed.

The free breakfast provided a great start for the day and the coffee was am awesome kick start before heading out to the wilder side of Oregon.

A massive thank you to the team at the Red Lion @ Bend

Stayed August 2013, traveled with friends
Helpful?
Thank OregonIsFab
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eugene, Oregon
Level 2 Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed December 26, 2013

This place is perfect for the casual non-fancy traveller. The room was clean & spacious. Front desk manager Sharon went out of her way - each of our 4 day stay- to make sure we were happy & satisfied. It worked! We have stayed multiple locations in Bend while visiting relatives - several times at $200+ per nite. Never again . . . This is our new home stay spot in Bend. Jeff & Becky

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bunny-Beano
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bend
1 review
Reviewed December 21, 2013

Check in was nice. $89 price tag was good for Bend. The staff was friendly. The room was clean and there was a nice comfy chair in the room. TV was good. You can park in front of the room so you can watch your gear or bring it inside.

  • Stayed December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Red Lion Hotels

Helpful?
Thank Thomas G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Red Lion Inn & Suites Bend

Property: Red Lion Inn & Suites Bend
Address: 1415 NE 3rd St, Bend, OR 97701-4233
Location: United States > Oregon > Central Oregon > Bend
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotel in Bend
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Red Lion Inn & Suites Bend 3*
Number of rooms: 75
Official Description (provided by the hotel):
The Red Lion Hotel Bend OR is centrally located in the heart of downtown Bend on Business 97. Nearby, you will find 28 golf courses, the High Desert Museum, Deschutes County Expo Center and historic downtown. Outdoor enthusiasts will enjoy the area's hundreds of miles of bike and hiking trails, rivers, lakes, Mt. Bachelor Ski Resort and numerous state parks.For your convenience, our 75 non-smoking guest rooms are equipped with amenities that include Red Lion's signature Sealy pillowtop beds, Eco Fresh Environmentally Responsible Products (ERP), free wi-fi, refrigerator, microwave and coffeemaker. We also feature a seasonal, outdoor pool, whirlpool and fitness center. We offer Red Lion's signature Roaring Start Breakfast Buffet included in your rate. The whole family will enjoy dining at our Black Bear Diner for breakfast, lunch and dinner. On-site, we also offer 2,000 square feet of meeting space for board meetings, family gatherings, seminars or corporate meetings of 10 to 50 people. Room service is also available through Black Bear Diner.For additional dining choices, Bend boasts over 275 restaurants and brew pubs, many of which are within a 3-block radius of the hotel. ... more   less 
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Also Known As:
Red Lion Bend
Bend Red Lion

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