I stayed here at this hotel on 10/13/13. I was traveling with my mom from Walla Walla Washington, Arrangements were made by my sister that was in California, and to be honest, the reviews that I read were a little off putting. We left Walla Walla at 8 pm and we had told the desk clerk that we would not be arriving until about 1 am. The hotel was easy to find, and the night clerk was very prompt answering the bell. She was sleepy but very efficient and kind.
We went to our room and from first impressions, we were just happy to have a clean, tidy room. There was coffee both decaf and regular, with the fixins, and there was a basket of goodies in the bathroom that included, soap, shampoo, conditioner and lotions. The room decor was a little dated, but overall it was a typical setup. We were so tired, and when we went to get into bed, when you took off the bedspread and turned the sheets down, the clean smell was AMAZING! Best clean bedding I have EVER encountered in a hotel. We generally use Choice hotels and We stay at hotels approx 20 times a year.
As We arrived so late, we slept in until 10 and were unable to take advantage of breakfast. When we were checking out the desk clerk told us to feel free to take some fruit/hot cocoa and a muffin even though we were after the 10 o'clock breakfast cut-off. There appeared to be juice, coffee, multiple choices for tea/hot chocolate/oatmeal. Cereal and muffins from Costco. It was not a "hot" style breakfast, but very adequate for the price.
The only drawback/critique that I have for the hotel management is this: 1. The bathroom floors are VERY slick. My mom is handicapped and this was a real concern for me. 2. The power bar that is by the TV has many things plugged into it and it really could be tucked down behind the dresser or refrigerator so it is out of sight.
When I asked about the reviews on Trip Advisor, the clerk told me that the Hotel was under new ownership since September 2013 and they are making improvements and trying to improve on their customer service. BRAVO....mission accomplished, it is definitely a place I would stay again.
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- Also Known As:
- Westward Ho Hotel Bend