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“Accommodations are outdated”

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Shilo Inn Suites Hotel - Bend
Ranked #23 of 44 Hotels in Bend
Level 6 Contributor
109 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Accommodations are outdated”
Reviewed August 27, 2014 via mobile

I usually stay at other hotels in Bend for business but they were full at last minute booking, so I tried the Shilo. The rooms and hotel are very dated but seem clean. I am an active person who likes to stay where there is a good workout facility and this unfortunately didn't hit the mark at all. A few pieces of cardio equipment and a weight machine that was so outdated and looked broken, I wouldn't even attempt to use it. The beds were comfortable and the room was quiet, so that was a plus. I probably won't stay here again, as it didn't meet all my needs for when I'm on the road.

Stayed August 2014, traveled on business
Helpful?
Thank megmagoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ShiloHotels, Manager at Shilo Inn Suites Hotel - Bend, responded to this review, October 28, 2014
Dear Megmagoo,

Thank you for staying with us and commenting on your stay. Our fitness facility is small but equipped with an elliptical, treadmill, stationary bike and small universal gym. All items are in good working order. I am sorry that we could not meet all your needs while on the road. Thank you for noticing our cleanliness as we pride ourselves on our friendliness and cleanliness. If you travel to Bend again, we would sure like for you to give us another try.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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713 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (184)
Date | Rating
  • Dutch first
  • English first
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  • German first
  • Italian first
  • Any
English first
Level 4 Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed August 27, 2014 via mobile

We stayed in room 612. It was beautiful and very clean. The room was large with a whirlpool tub in the room, and a fireplace. The bed was very comfortable. WiFi worked perfectly.

We ate dinner at the restaurant and found the food to be delicious and the service very pleasant and helpful. If I ever have to stay in Bend for several days and in need of some kind of home away from home, this would be the place I'd come to.

Stayed August 2014, traveled as a couple
Helpful?
Thank sjmkls
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ShiloHotels, Manager at Shilo Inn Suites Hotel - Bend, responded to this review, October 28, 2014
Dear sjmkls,

Thank you for staying with us. It is great that you enjoyed your room and found the bed comfortable. Please do come and stay with us the next time you are in Bend.
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Seattle, Washington
Level 4 Contributor
34 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed August 19, 2014

First time to Bend. Stayed here for 3 nights. Front desk staff very friendly upon check in. Rooms was very spacious. Bed was incredibly comfortable. Great water pressure for showers. Like the way the bathroom was laid out with a sink inside the main bathroom and one outside. Complimentary breakfast was very good, however I would suggest a little variety for when people are staying for several days (maybe swap out the sausage with bacon and pancakes with waffles). Staff during breakfast was awesome. Especially Ana who got to know us in a short time and had a wonderfully positive attitude about her job. Kelly D, Danielle, and Kylee were very attentive one day as well. Would definitely stay here again.

Room Tip: Would suggest a top floor overlooking the river. Very quiet. We had room 417. Central to ice mach...
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  • Stayed August 2014, traveled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
1 Thank BeverlyM869
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ShiloHotels, Manager at Shilo Inn Suites Hotel - Bend, responded to this review, October 28, 2014
Dear Beverly M,

Thank you for staying with us and commenting on your stay. I am happy that you found the front desk staff friendly and the breakfast staff awesome. We are working on bringing in more variety to the breakfast buffet. We hope to see you at the Shilo Inn in Bend in the future.
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Willington, Connecticut
Level 4 Contributor
33 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed August 18, 2014

Stayed one night after seeing Crater Lake National Park, which we highly recommend. Shilo Inn
was very clean and easy to find. Good night sleep and very convenient. The attached restaurant
was good with exceptional service from Kambrea!

  • Stayed July 2014, traveled as a couple
    • Value
    • Location
    • Service
Helpful?
Thank plama l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ShiloHotels, Manager at Shilo Inn Suites Hotel - Bend, responded to this review, October 28, 2014
Dear Plama l,

Thank you for your comments about your stay. I am happy that you got a good night sleep and found the hotel location convenient. Thank you for letting us know that Kambrea provided you with exceptional service.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Springfield, Oregon
1 review
Reviewed August 11, 2014 via mobile

We were very happy with our room. The decor was updated. Everything was clean. Great view from the balcony.
We decided to try the restaurant. Great choice our server Beth was amazing. She was able to describe the dishes we asked about. Having a bit of a demanding spouse she came through excellently. When we go back we will for sure stay there and eat there.

Stayed August 2014, traveled with friends
Helpful?
Thank raezie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newport, Oregon
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed August 10, 2014 via mobile

We had a 3:30pm wedding on Sturday August 9th and of course check-in is at 4pm. Shilo Staff went above and beyond to get us checked in ahead of schedule having a room ready for us upon arrival. We made it on time to the wedding and had a blast. Upon our return we went to the lounge and our bartender Kambrea was attentive, courteous and made us feel at home!!! We had so much fun that we invited several people from the wedding party to come join us from other hotels and we had a blast until closing!! Kambrea thank you!!!! We will be staying at the Shilo in Bend everytime hands down!!!

David and Mystee

Stayed August 2014, traveled as a couple
Helpful?
1 Thank DJXedrae
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Corvallis, Oregon
Level 4 Contributor
28 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed August 10, 2014

My visit was just for one night and the hotel was fine for my purposes. It was quiet and relaxing by the river. Hotel grounds are nice - offering both indoor and outdoor pools. My building needed a powerwash - so many cobwebs on the outside decks, light fixtures and such. This makes it feel a bit dirty. The room was clean but felt dark and lackluster - needed some updating and maybe brightened up just a bit. Included breakfast was a good standard breakfast with eggs, potatoes, sausage, pancakes, fruit, etc. You can sit outside and enjoy the nice grounds around the pool while eating. Staff were friendly and overall a good hotel for the price - considering Bend is higher cost area.

Room Tip: I paid extra for riverview room, but it was very relaxing to sit on deck with the river below and pe...
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  • Stayed August 2014, traveled solo
    • Value
    • Rooms
    • Service
Helpful?
1 Thank luvmooses
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Shilo Inn Suites Hotel - Bend

Property: Shilo Inn Suites Hotel - Bend
Address: 3105 NE O B Riley Rd, Bend, OR 97703-7523
Phone Number:
Location: United States > Oregon > Central Oregon > Bend
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #23 of 44 Hotels in Bend
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Shilo Inn Suites Hotel - Bend 2.5*
Number of rooms: 151
Official Description (provided by the hotel):
Shilo Inn Suites Hotel - Bend is nestled on the banks of the scenic Deschutes River and is ideally located in the heart of Central Oregon with its wide variety of indoor and outdoor attractions. With 151 beautifully designed rooms, this full service hotel is ideal for the leisure and business traveler. Mt. Bachelor and public golf courses are nearby. Children 17 and under always stay free with an adult at Shilo Inns. Dogs welcome with nominal fee. ... more   less 
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Also Known As:
Shilo Inn Hotel Bend
Shilo Inn Bend
Bend Shilo Inn

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