My husband and I had originally made reservations for a 6-night stay (30th wedding anniversary), but left the hotel the morning after our first night's stay. We stayed in the "newly renovated" 600 Building. The fireplace in our room did not work, so we asked to be transferred to another room. We had to pay for an "upgrade" to a larger room. As soon as we walked in, I smelled a not-so-clean smell, which is my least favorite "first impression". We were tired, so my husband went straight to bed. I went to take a shower. YUCK. I found the source of that smell, and numerous other issues. The toilet was leaking at the base and had a ring around the inside (Advice: pumice stone!) The floor had not been mopped - I'll skip the graphic details - so I kept shoes on my feet the whole time I was in there. And the WORST of it was the source of that "smell"; as I climbed into the shower, the entire inside bottom edge of the shower curtain was covered in a nasty pink mildew film, with black mold splotches!!! (I still needed a shower, so took the fastest one possible!) The shower head was meant to be handicapped-accessible, but it was attached to a hose that hung only high enough to shoot water up to my neck and it kept moving during my shower. (The fixture was also old and worn, obviously not replaced as part of the "renovation".) Needless to say, I was completely disgusted by the time I joined my sleeping husband in bed, and spent a very fitful night wondering about the cleanliness of the bed linens and the rest of the room. The following morning, we told the (very nice) front desk staff that we'd "had an unexpected change of plans" and left. We said nothing at the time, because we did not want another room and frankly, did not want to leave such a pleasant person with a negative start to their day! However, it was not at all pleasant to pay for such an awful (our WORST EVER) hotel experience. Our remaining 5 nights in Bend were spent elsewhere, in a much cleaner and more comfortable local hotel ...
- Official Description (provided by the hotel):
- Shilo Inn Suites Hotel - Bend is nestled on the banks of the scenic Deschutes River and is ideally located in the heart of Central Oregon with its wide variety of indoor and outdoor attractions. With 151 beautifully designed rooms, this full service hotel is ideal for the leisure and business traveler. Mt. Bachelor and public golf courses are nearby. Children 17 and under always stay free with an adult at Shilo Inns. Dogs welcome with nominal fee. ... more less
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- Also Known As:
- Shilo Inn Hotel Bend
- Shilo Inn Bend
- Bend Shilo Inn