We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Clean, quiet, comfortable room”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Holiday Inn Express Bend
Ranked #18 of 44 Hotels in Bend
Kent, Washington
Level Contributor
31 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Clean, quiet, comfortable room”
5 of 5 bubbles Reviewed September 11, 2013

When I made the reservation I made several special requests about the location of the room. The front desk accommodated all them, which I appreciated. We had a clean, comfortable, quiet room. The Wifi worked well. Breakfast was good. The motel is on the north end of Bend, so it's a short drive to downtown. But there was a very nice view of the high desert and Cascade Mountains out our third floor window. This motel was less expensive than some other places we looked at. My wife said the pool and hot tub were good.

Room Tip: Ask for a room facing west (back of the motel) on the upper floor, for nice views - and away from an...
See more room tips
  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank James N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

232 reviews from our community

Traveler rating
    87
    96
    34
    8
    7
See reviews for
85
65
20
36
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • English first
  • German first
  • Any
English first
Monterey, California
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed September 7, 2013

I stayed here for a week waiting to move into an apartment. This hotel is just perfect. Really. The front desk staff couldn't possibly be more helpful or pleasant, the breakfast buffet from 6 AM is quite extensive and very well done, the floors shine like mirrors, there is a guest washer/dryer so travelers can get their laundry done, the beds are simply heavenly. The very best hotel beds I've ever slept on and I've been to hundreds of hotels over the years. Rooms are very large, spotlessly clean, tastefully decorated, 42 inch flat screen, basic hotel cable package, coffee pot, fridge, microwave, pool, manicured grounds, daily newspapers at your door each morning. I cannot think of a better hotel experience. It's about $100 per day but so is every decent hotel in Bend. Even the bad places are in the $70's and $80's. If you are staying in Bend for the night or for longer, stay here. It's is just a wonderful hotel. Just about 7 minutes drive north of downtown Bend on Route 97.

Room Tip: There is elevators so upstairs isn't difficult. Rooms down main hallway on both floors have a lo...
See more room tips
  • Stayed September 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank D0nna313
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Santa Barbara
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed September 6, 2013

This is the second or third time we've stayed at the Holiday Inn Express in Bend. This time I got stuck two more days than I anticipated, which was a bummer, but at least the hotel was great and the staff really, really accomodating. It's unusual to remember even one staff persons name, but there were three who were great to me during my stay. Joe (evening) and Theresa (day time) on the desk and the breakfast guy who's name I've forgotten. They made being stranded much more pleasant than it could have been with lots of suggestions for things to do, directions and friendliness. Nice rooms, regular breakfast and very close to a lot of shopping. Did you know Bend has the greatest Goodwill on the west coast? Best place to buy books.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank judyr460
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 bubbles Reviewed September 3, 2013

Felt old, worn, mattress way past its life span, tub/shower had hairs, bathroom sink had lipstick marks that wiped off with toilet paper and hairs on bathroom floor. Do the maids work on the honor system?

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Jlstay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Bend, responded to this review, September 19, 2013
Dear Jlstay,

Thank you for taking the time to write a review about your stay with us. We work diligently to ensure our facilities are well maintained and we try our hardest to provide not just good value, but comfortable, clean and friendly accommodations and for that please accept my sincere apology if your stay was negatively affected by the overall cleanliness of your room. Rest assured, your valuable comments are noted and will be forwarded to the appropriate department to be addressed accordingly. Your feedback is of great importance to us and allows us to monitor and improve our service continually.

Though I would prefer you had a better experience at our hotel, I would like to thank you for sharing your thoughts and I hope that we have the opportunity to serve you again in the future and show you just how much we care about delivering an above average experience.

Sincerely,

Krysllin G
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tucson, Arizona
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed September 3, 2013

Hotel was clean, comfortable. Located on north end of town. Enjoyed the breakfast. Staff was helpful and courteous in every instance. Luggage carts were available and that was geed since we had a lot of luggage.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Robert B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Monterey, California
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed September 3, 2013

Wery new feeling and new condition, service at the desk was excellent, but the best part of the stay was the amazing breakfast, with eggs, bacon, sausage and pancakes that you cooked to order. Good selection of other items, but the hot items were fantastic.

Room Tip: We were traveling with a dog, and the dog friendly rooms and accommodations for exercise were perfec...
See more room tips
  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank napililover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
spokane, WA
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed September 3, 2013

We stayed here for a night after camping all week. We got there a couple of hours before official check-in time and they had our room ready, which was great. Very clean. Bath & Body Works shampoo, which was nice. There is a gas station right out front and we discovered that there are quite a few cars out there that need mufflers! There were also some very loud guests in the hallway in the early morning. I'm not sure what happened to hotel hallway etiquette, but I've noticed that people just don't seem to care how loud they are outside other people's rooms any more. That's no fault of the hotel, though. The bed was a little too squishy for our taste. I don't know if that's by design or if it was just old. Location was great. It's just a few minutes into downtown Bend and it was handy to hop on the highway to head home in the morning.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank polyfusia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Bend, responded to this review, September 19, 2013
Dear polyfusia,

Thank you for taking the time to express your thoughts and concerns. I am pleased you liked the location of our hotel. Please allow me to apologize for any disturbance you have experienced during your stay. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future. We appreciate the candid feedback we receive and welcome any opportunity to improve.

If there is anything we can do to make your next stay more comfortable, please do not hesitate to ask the Manager on Duty.

Sincerely,

Janice A
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Bend hotels
5.0 mi away
Hampton Inn & Suites Bend
3.5 mi away
Red Lion Inn & Suites Bend
6.5 mi away
La Quinta Inn Bend
La Quinta Inn Bend
#17 of 44 in Bend
4.0 of 5 bubbles 417 reviews
Show Prices
Show Prices
Show Prices
5.0 mi away
My Place Hotel - Bend, OR
4.9 mi away
Hilton Garden Inn Bend
4.0 mi away
Bend Three Sisters Inn & Suites
Show Prices
Show Prices
Show Prices

Been to Holiday Inn Express Bend? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Express Bend

Property: Holiday Inn Express Bend
Address: 20615 Grandview Dr, Bend, OR 97701-8145
Phone Number:
Location: United States > Oregon > Central Oregon > Bend
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #18 of 44 Hotels in Bend
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Bend 2.5*
Number of rooms: 99
Official Description (provided by the hotel):
The Award Winning Holiday Inn Express Hotel & Suites Bend is nestled in the heart of Central Oregon. Just as Bend serves as this region s hub for shopping, dining, and recreation, the hotel serves as the most valuable lodging alternative in Bend and is conveniently located to all the wonderful activities that the area has to offer. Mount Bachelor, the Deschutes River, Cascade Mountain Range, and the Deschutes National Forest create a paradise for winter recreation such as alpine skiing, cross county skiing, snowboarding, ice-skating, sledding and snowmobiling. Warmer weather brings with it golfing, water skiing, rock climbing and mountain biking. The list is only limited by your imagination. Located just off of Highway 97 north of downtown Bend, the Holiday Inn Express Hotel & Suites Bend features 99 guest rooms and suites, meeting facilities for up to 75 people, a business center, indoor pool, hot tub, sun deck and fitness center. All guests will enjoy our complimentary breakfast bar each morning of their stay. The hotel also features complimentary high-speed wireless Internet and complimentary local phone calls. Stay Smart with the Holiday Inn Express Hotel & Suites Bend and enjoy all that we have to offer. Allow our knowledgeable staff to guide you to an exciting world of things to do and see, or sleep late and lounge around the pool. Either way, we have what you re looking for. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, IHG, Expedia, Hotels.com, Hotwire, TripOnline SA, getaroom.com and HotelQuickly so you can book your Holiday Inn Express Bend reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Bend Hotel Bend
Holiday Inn Bend
Bend Holiday Inn Express

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing