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“Clean, but thin walls...” 3 of 5 bubbles
Review of TownePlace Suites Bend Near Mt. Bachelor

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TownePlace Suites Bend Near Mt. Bachelor
Ranked #19 of 43 Hotels in Bend
Certificate of Excellence
GreenLeadersBronze level
Thornton, Colorado
Level Contributor
68 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Clean, but thin walls...”
3 of 5 bubbles Reviewed November 6, 2013

Newer, well maintained, but walls are extremely thin - stayed on the backside of the hotel, which borders a busy surface road, and could hear every car go by....also could hear everything in the next room. Same odd layout as all TownePlace Suites, narrow entry hall wiht mini-kitchen, open area with TV in a place where it cannot be watched well from any angle. Rooms were clean, bed was OK, bathroom sink area very small, desk area was huge, and good for business people.
Breakfast was indeed continental - only hot items were oatmeal and make your own waffles. Nice hotel, but noise factor will cause me to stay elsewhere next time.

Room Tip: stay on the front side of the hotel to avoid road noise
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  • Stayed November 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank BizTravelerPhoenix
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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170 reviews from our community

Traveler rating
    68
    79
    13
    5
    5
See reviews for
62
52
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31
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Llanfairpwllgwyngyll, Wales, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed November 3, 2013 via mobile

Everything about this hotel was great other than the staff , the location was also a plus as the safeway is right down the road and it's less than 5 miles from where I needed to go. Staff didn't seem unfriendly...but fake. Room was clean and comfortable.

Stayed September 2013, traveled with family
Helpful?
Thank Dave M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bendmarriottsMGR, General Manager at TownePlace Suites Bend Near Mt. Bachelor, responded to this review, November 13, 2013
Dear Dave M.,
Thank you for your comments regarding your stay at the TownePlace Suites in Bend. I am glad you appreciate the cleanliness of our rooms and the great location of our hotel. We are looking forward to your next visit. Thank you for your business.

Sincerely,
Julio Ongpin
General Manager
TownePlace Suites
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Salem, OR
Level Contributor
55 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
5 of 5 bubbles Reviewed October 16, 2013

I stay at this hotel for business a couple times a year. I love this hotel because it is quiet and clean and their staff is always professional and friendly. It is walking distance to a Pub as well as a pancake house as well. You will not be disappointed.

The rooms are very clean and have kitchens. So bring your popcorn and snacks with you and you can cut down on costs that way as well. The price of this hotel is also great value.

I had the room directly behind the front desk once and I was afraid I would hear a lot of noise. I think they must have double insulated that room because it was quieter than any of the other rooms I have had. I will request it for sure again!

The wireless works fantastic as well. The only improvement I would make would be to move the microwave in the breakfast area up onto a counter. Having it in that coffee station on a bottom shelf is not convenient in the morning at all and very awkward.

You will not be disappointed with this hotel

Room Tip: Don't be afraid to get the room behind the lobby desk. it is very quiet
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  • Stayed September 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ike7101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bendmarriottsMGR, General Manager at TownePlace Suites Bend Near Mt. Bachelor, responded to this review, October 18, 2013
Dear Valued Guest,
Thank you for sharing your wonderful experience at the TownePlace Suites in Bend. I am happy that you were able to take advantage of our local brewery and other attractions near our hotel at the Old Mill District. We will be more than happy to try to block the room immediately behind our back office for your next visit and will relocate the microwave on the breakfast counter. Thank you for your business and we are looking forward to your next visit.

Yours truly,
Julio Ongpin
General Manager
TownePlace Suites
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Annandale, Virginia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed October 7, 2013

Clean, modern hotel, but skimpy breakfast that did not include eggs of any kind, bacon, or sausage. I expected more from a Marriott brand, but have since learned that no TownePlace Suites serve a hearty breakfast. At least I now know to avoid TownePlace and stick to Fairfield Inns.

  • Stayed October 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank econ4u
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reno, Nevada
Level Contributor
85 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 125 helpful votes
4 of 5 bubbles Reviewed October 7, 2013

We spent 2 weekend nights here in Sept 2013 and loved it. It is quite new, just on the south edge of town enroute to but within walking distance to Cascade Lakes Brewing Co (good happy hour specials), the Original Pancake House, and a nice bluff overlooking the Deschutes River. It is only a 5 minute drive to the Old Mill District and its many riverside walking trails, just a little further to downtown, and in the opposite direction is right on the way to the Cascade Lakes Scenic Byway. Great TV channel selection and a cozy lobby/breakfast area with nice stonework. Rooms have a small kitchen area typical for Towneplace Suites. My only complaint is that the beds and pillows were pretty basic (i.e. not very comfortable) as were the spartan bathroom toiletries. Pool and hot tub area were both well kept too.

Room Tip: We were on the ground floor facing Colorado Ave but heard little noise as the windows had great insu...
See more room tips
  • Stayed September 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Abbot71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bendmarriottsMGR, General Manager at TownePlace Suites Bend Near Mt. Bachelor, responded to this review, October 10, 2013
Dear Guest,
Thank you for taking the time to post your comments regarding your recent stay at the TownePlace Suites, in Bend. I am happy to know you enjoyed our full kitchen, which is ideal for extended stay guest like yourself, as well as our selection of TV channels! Our proximity to the Old Mill District and Deschutes River is one of the many reasons our hotel attract guests staying in Bend, and I am pleased to read you were able to take advantage of it! We look forward to your next visit. Thank you for your business.

Sincerely,
Julio Ongpin
General Manager
TownePlace Suites
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Medford, Oregon
2 reviews
4 of 5 bubbles Reviewed October 4, 2013

Clean hotel, nice accommodations and very friendly staff. Whirlpool is always in nice shape and doesn't give the the heebie-jeebies to use. I stay here about once a month for a week for business travel. The walls/doors are a bit thin and I always request an upstairs room so I don't hear people tromping around over my head.

My stays would be vastly more enjoyable with a slightly more varied breakfast. Fresh fruit salad (selection beyond apples and bananas) and protein would be most appreciated. Eggs would be fabulous. The breakfast choices now are rather packaged and processed.

Other than that, clean rooms, fairly comfortable beds and good coffee. This is a good value.

Room Tip: Upstairs, not near the stairs. If you stay in the room under the stairs in the basement level, you b...
See more room tips
Green Features: They offer the typical "we won't wash your towels if you want" thing.
  • Stayed October 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Joanna M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bendmarriottsMGR, General Manager at TownePlace Suites Bend Near Mt. Bachelor, responded to this review, October 7, 2013
Dear Joanna,
Thank you for taking the time in posting your comments regarding your recent stay at the TownePlace Suites in Bend. Our hotel is great for extended stay business travelers like yourself. From our hot tub and complimentary breakfast in the morning to our in-room kitchen, the TownePlace Suites has everything you need to be your home away from home. We will definitely evaluate our breakfast offering and will make appropriate adjustments if necessary. Thank you for your loyalty to the TownePlace Suites. We look forward to your next visit.

Yours truly,
Julio Ongpin
General Manager
TownePlace Suites
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fresno, CA
Level Contributor
35 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed September 29, 2013

Nice hotel suite very comfortable stay for a 5 day stay in the Bend area. Great area, location and hotel. Staff was very friendly and helpful. Easy access to the rooms from the parking lot.
Close to the Old Mill District and the river access - with great walking trails.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank davereng
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bendmarriottsMGR, General Manager at TownePlace Suites Bend Near Mt. Bachelor, responded to this review, October 7, 2013
Dear Guest,
Thank you for your wonderful comments regarding your recent stay at the TownePlace Suites in Bend, Oregon. I am glad you appreciate the amenities we provide for extended stay guests and our proximity to the Old Mill District as well as the Deschutes River Trail. I am pleased to read you found our staff helpful and friendly during your stay with us. We are looking forward to your next visit.

Thank you,
Julio Ongpin
General Manager
TownePlace Suites
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about TownePlace Suites Bend Near Mt. Bachelor

Property: TownePlace Suites Bend Near Mt. Bachelor
Address: 755 SW 13th Pl, Bend, OR 97702-3160 (Formerly TownePlace Suites Bend)
Phone Number:
Location: United States > Oregon > Central Oregon > Bend
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Green Hotel in Bend
#6 Family Hotel in Bend
#7 Romantic Hotel in Bend
#8 Business Hotel in Bend
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — TownePlace Suites Bend Near Mt. Bachelor 2.5*
Number of rooms: 71
Official Description (provided by the hotel):
A 20 minute drive from Mt. Bachelor and one mile from downtown Bend, TownePlace Suites is an all studio suite hotel. Our charming studio suites with kitchens and comfortable work and living spaces. Enjoy thoughtful travel amenities including complimentary breakfast and Wi-Fi, a swimming pool and spa, fitness and business centers, as well as laundry facilities perfect for extended stays and family getaways. Bring your whole crew we are a pet friendly hotel! ... more   less 
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Also Known As:
Towneplace Suites Bend Hotel Bend

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