Housekeeping found Bed Bugs while making up our room. Luckily I had paid the extra fee to have our bed made up each day, otherwise, they would not have been discovered during our 5 night stay. Management only made one call to me and left a message that I needed to call back. No reason left. When we got back to our room the key would not work (had been deactivated so we couldn't get in...I guess we were to sleep in the hall?) I went to the front desk to see what the problem was and all they did was issue another key...no one bothered to let us know that we were about to spend another night with bed bugs! When we got to our room, there wasn't even a note left or any other back up communication in case I didn't retrieve my messages! The NEXT day I received a call telling me our room was quarantined and they were going to confiscate our belongings..I quickly left the job site we were at and returned to have the manager escort me to my room and help me bag everything cloth...shoes, clothing etc. It was a big enough concern that she even bagged and destroyed my luggage... but not a big enough concern to keep us from sleeping in there after they knew!!!!! They did buy us new luggage along with a heavy implication that perhaps we had carried the bugs in...We spent $2000 on rooms for us and our employees that week. We will be returning to the area soon and I guarantee we will not stay here ever again. If I were you, I would think twice!
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- Also Known As:
- Extended Stayamerica Portland-Beaverton Hotel Beaverton
- Extended Stay America Beaverton
- Extended Stay Beaverton
- Beaverton Extended Stay