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“Super Accomadoations” 5 of 5 bubbles
Review of Homewood Suites by Hilton-Hillsboro/Beaverton

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Homewood Suites by Hilton-Hillsboro/Beaverton
Ranked #3 of 12 Hotels in Beaverton
Santa Maria, CA, United States
1 review
“Super Accomadoations”
5 of 5 bubbles Reviewed May 20, 2014

I had a great experience at this hotel from the moment I checked in until I left. The bed was extremely comfortable and the room was spacious and inviting. The complimentary breakfast was delicious and well presented. The next time you're in the Beaverton area, this would be a great place to stay!

  • Stayed May 2014, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank David B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HWSBeaverton, General Manager at Homewood Suites by Hilton-Hillsboro/Beaverton, responded to this review, May 22, 2014
Dear David,

I am thrilled to hear that your experience at our hotel was fantastic from start to finish. We take great pride in the service that we are able to provide to our guests, and again I am thrilled that your stay was exemplary of our philosophy. I would like to thank you for your kind words, and will pass them along to our staff.

We are excited to welcome you back to the Beaverton/Hillsboro area again soon.

Sincerely,

Paul Freimark
General Manager
Homewood Suites by Hilton- Hillsboro/Beaverton
Hilton Worldwide Corporation
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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465 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
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English first
Edmonton, Canada
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed May 12, 2014

Pros for families:

Rooms - The rooms with king beds are spacious. The master bedroom can be closed off and has tv/desk and a bathroom with exterior sink/vanity.

Full kitchen - stove, microwave, large fridge, dishwasher. This is such a huge convenience if you have little ones with bottles. So nice to have a sink and decent counter space to be able to clean all of your little one's accessories.

Living room - has a pull out couch/tv. Small table for eating. Lots of space for your toddler with the pull out couch or if you have a baby with a crib.

Breakfast and supper are provided. There is quite a bit of food. Breakfast has a nice selection - make your own waffles, usually things like eggs, hashbrowns, yogurts, juices. This is such a perk for families with small kids. You don't need to pack up the family for breakfast. Just take the stairs/elevator down.

Cons -

Outdated decor and appliances. The entire place could use a little TLC. Things like bathroom caulking, stove maintenance. You aren't getting anything resembling luxury or opulence.

But...all of the pros outweigh the largely aesthetic cons (especially for families). If you're in Beaverton, you might be visiting Nike. If that's the case, Nike HQ and the employee store are super close. The drive into Portland to see the zoo, gardens etc. is pretty minor (around 15-20min).

Would definitely book again and recommend to any families looking to stay in the area.

  • Stayed April 2014, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Kinger001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HWSBeaverton, General Manager at Homewood Suites by Hilton-Hillsboro/Beaverton, responded to this review, May 14, 2014
Dear Kinger001,

Thank you for taking the time to write a review of your stay at our property. We truly appreciate your feedback. I am glad to hear that our suites and amenities were useful for your needs during this visit.

Sincerely,

Paul Freimark
General Manager
Homewood Suites by Hilton- Hillsboro/Beaverton
Hilton Worldwide Corporation
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sylmar California
1 review
5 of 5 bubbles Reviewed May 10, 2014

Very friendly staff, nice rooms and excellent location. We stayed here while on vacation in the Portland area. The staff was very, very helpful and friendly. We liked the mini suite room and enjoyed the breakfast.

  • Stayed May 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank DoubleDRacing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HWSBeaverton, General Manager at Homewood Suites by Hilton-Hillsboro/Beaverton, responded to this review, May 12, 2014
DoubleDRacing,

Thank you for taking the time to review your stay with us. We are elated to hear that you enjoyed your vacation in the Portland area and that you found our location, suites, and complimentary breakfast enjoyable.

We look forward to welcoming you back should your travels bring you back to our area.

Sincerely,

Paul Freimark
General Manager
Homewood Suites by Hilton-Hillsboro/Beaverton
Hilton Worldwide Corporation
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hortonville, Wisconsin
1 review
5 of 5 bubbles Reviewed May 2, 2014

I stayed at this hotel for 9 days while working at a customer site. The location of the hotel was perfect both close to my customer and near hwy 26 which allows you to get downtown Portland easily. The Breakfast was a standard continental breakfast with a few hot items. Each day they had potatoes, either sausage or bacon and eggs. I was impressed by the dinner that was provided each night (Mon-Thurs). You get a decent meal and if you like a beer. Most nights however I went out to eat so that I could sample the local brew pubs. The customer service was remarkable. I felt all the staff went above and beyond to ensure I had a great stay. Caitlin (front desk) in particular was extremely helpful with recommendations of excellent local cuisine and events. I really felt I was able to get the true Portland experience because of her. I also witnessed her provide the same level of customer service to all of her guests. I would highly recommend staying here when your in town.

  • Stayed April 2014, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank 128charlesl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HWSBeaverton, General Manager at Homewood Suites by Hilton-Hillsboro/Beaverton, responded to this review, May 5, 2014
128charlesl,

Thank you for taking time out of your day to review your most recent stay with us, and thank you for your recommendation to others. I am happy to hear that our locale was perfect for your trip, and that you were able to take advantage of our complimentary meals and amenities. We take pride in the service we provide to our guests, and I am ecstatic that your stay was exemplary of that level of service.

We certainly look forward to welcoming you back to the Beaverton/Portland area for either business or pleasure.

Sincerely,

Paul Freimark
General Manager
Homewood Suites by Hilton-Hillsboro/Beaverton
Hilton Worldwide Corporation
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed April 28, 2014

Overall, we had a wonderful stay at this hotel. Customer service was amazing; every staff member had a smile on their face. The hotel was very clean. Here's the good and the bad: We stayed in room 401. Note: there is a loose tile in the bathroom, right next to the front of the toilet, that rocks back and forth. This is a hazard and should be addressed. The "floor" of the tub looks dirty, all the time. If it is only being sprayed with a sterilizing spray and isn't being scrubbed, then it needs to be scrubbed. If the surface has worn off and it will look dirty no matter how often it is scrubbed with scouring powders, then the tub should be resurfaced or replaced. The "green"/save the earth linen changing program is the opposite of any other motel/hotel we've ever stayed in. In all of the other motels/hotels, if we DON'T want the linens changed on the beds, then we place the card on the beds. We thought this was the case at your hotel as well, so we ignored the cards. We realized that we didn't actually get our linens changed, by noticing one day that the blood from my daughter's wound was still on her sheets after the room had been cleaned. I would encourage this hotel to switch to the regular hotel/motel model of always changing sheets/linens unless the guest places the card on the bed asking them not to be changed. :) The evening manager's reception meal is such a nice gesture, although we felt it was "high school cafeteria" type of food. While we aren't super fussy about food, we'd experienced a manager's evening reception in another hotel in the Portland, OR area a few years ago, and they served foods like lasagna with a nice tossed green salad and french bread. We knew we wouldn't be getting restaurant-quality food at the evening reception meal, but we did have higher expectations than a breaded chicken patty and a plain bagged salad with no tomatoes or cucumbers, etc. :) The front desk employee, Caitlynn (spelling?) was amazing, and all of the staff was very courteous and friendly. So different than most hotels, and we really appreciated this. This is what will bring us back to Homewood Suites if my husband has another business trip up in this area.

  • Stayed April 2014, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank 352bryanv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HWSBeaverton, General Manager at Homewood Suites by Hilton-Hillsboro/Beaverton, responded to this review, May 2, 2014
352bryanv,

Thank you for taking the time to review your most recent stay with us. I am happy to hear that our property was clean and you enjoyed the amenities we are able to offer our guests. I am also pleased to hear that our staff were friendly and helpful to you and your family during your stay.

I appreciate your comments and suggestions regarding your suite, and will be in touch with the Director of Housekeeping to explore other options and opportunities in addition to our programs already in place.

We look forward to welcoming you back again soon.

Sincerely,

Paul Freimark
General Manager
Homewood Suites by Hilton- Hillsboro/Beaverton
Hilton Worldwide Corporation
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Annapolis, Maryland
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 bubbles Reviewed April 22, 2014

We booked this hotel primarily because of it's location and the size of the room (there are five in our family), but also because it was so well reviewed. It was a bit on the expensive side for the large suite, but we decided to go for it anyway. First, I'd like to say that the staff was very friendly and helpful. Unfortunately, the room was APPALLING. Apparently, we were given a room that had been housing "a long term guest", so it wasn't nearly ready at check-in time. We were offered a temporary room to get ready for a dinner we had planned that evening. Okay, I'm not a complainer, so we thanked them and accepted the reality of the situation. The room became ready shortly before we had to leave, so we moved our suitcases right before leaving. As we entered the room, I noticed it looked pretty shabby, but mostly I was assaulted by an overwhelming smell of cleaners. When we returned later, the cleaning smell had cleared, to be replaced with a nauseating onion/body odor smell. It was late, so we propped the windows open and made due. Fortunately, we didn't have to spend too much time in this hotel as we were visiting with family the following day and departed early in the morning. Again, I want to stress the staff was helpful and even offered us little snacks in our room for the inconvenience, but this doesn't make up for the fact that they literally gave us a stinker of a room.

  • Stayed April 2014, traveled with family
    • 1 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank abbykadabra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HWSBeaverton, General Manager at Homewood Suites by Hilton-Hillsboro/Beaverton, responded to this review, April 24, 2014
Dear abbykadabra,

I sincerely apologize for the housekeeping problems you experienced during your stay with us. Due to the nature of our hotel we do have guests that are here with us for weeks or even months at a time. However that should never impede the service we are able to provide for our incoming guests.

In keeping with our 100% Suite Assurance Guarantee Policy, our Guest Services Manager will be in touch with you shortly to determine a satisfactory resolution for the inconveniences that occurred during your stay.

If you have any questions or would like to get in touch with me directly at the hotel, please feel free to do so.

Sincerely,

Paul Freimark
General Manager
Homewood Suites by Hilton-Hillsboro/Beaverton
Hilton Worldwide Corporation
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Diego, California
Level Contributor
73 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed April 20, 2014 via mobile

Nice facility. Not the top of Hilton's quality list, but very comfortable. Room clean and spacious. Bedding a little loose, but clean. Bed just a little bouncy, but comfortable. AC/heater a bit loud and blows to head of bed. Had to shut off at night. Kitchen area nice with large refrigerator. Hotel and rooms seem a little dated, but no further issues. Shower decent water pressure and warm. Plenty of towels. Wi-fi very adequate, no real issues. Plenty of parking and close to highway access. Restaurants and gas station close. We'll be staying again.

Stayed April 2014, traveled with family
Helpful?
1 Thank rleland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HWSBeaverton, General Manager at Homewood Suites by Hilton-Hillsboro/Beaverton, responded to this review, April 24, 2014
Dear rleland,

Thank you for taking the time out of your day to share your experiences at our hotel. I am glad to hear that you had a comfortable stay, and that we were able to provide the necessary amenities to help you feel at home.

We look forward to welcome you back again soon.

Sincerely,

Paul Freimark
General Manager
Homewood Suites by Hilton-Hillsboro/Beaverton
Hilton Worldwide Corporation
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Homewood Suites by Hilton-Hillsboro/Beaverton

Property: Homewood Suites by Hilton-Hillsboro/Beaverton
Address: 15525 NW Gateway Court, Beaverton, OR 97006-5717
Phone Number:
Location: United States > Oregon > Beaverton
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 12 Hotels in Beaverton
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites by Hilton-Hillsboro/Beaverton 3*
Number of rooms: 123
Official Description (provided by the hotel):
The Homewood Suites by Hilton Hillsboro/Beaverton is an all-suite hotel conveniently situated near the High Tech Corridor in Portland, Oregon, and with easy access to downtown Portland. ... more   less 
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Also Known As:
Homewood Suites Portland Beaverton Hotel Beaverton
Homewood Suites Beaverton
Homewood Beaverton
Beaverton Homewood Suites

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