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“Service at tortoise speed...”

The Wheelhouse & Crowsnest
Ranked #13 of 54 Restaurants in Bandon
Certificate of Excellence
Price range: $11 - $30
More restaurant details
Restaurant details
Good for: Families with children
Dining options: Late Night, Dinner, Lunch, Reservations
Minneapolis, Minnesota
Level Contributor
11 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
“Service at tortoise speed...”
Reviewed July 8, 2014

I actually enjoyed the food here, but would never return again simply because the service was beyond a joke.

When we first arrived, the restaurant was actually very busy - so busy that we got the last table, however, most people were finishing their meals and within minutes we were one of only a handful of tables that had people at it. After being seated, it took 10 mins before somebody took a drinks order, and a further 10 mins to get the drinks. At this point we almost left - 20 mins in and nobody had spoken about any specials or taken a food order. We had already made our food decisions before the drinks order was taken but the server never gave us a chance to order food along with the drinks.

Once we finally ordered our food, it took over 30 mins, again, 30 mins for it to come to the table...our order was a kids grilled cheese, and the crab melts - nothing complicated or requiring serious grill time. We had to waive down the server for drinks refills on a couple of occasions - she never came to us.

Like i said previously, the food itself was great - we all enjoyed it but you need good service too, otherwise it hurts the experience.

Hopefully we just were there at the wrong day/time, but i can't see the service getting better if you are there when it is busy.

  • Visited July 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank ascotinmpls
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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433 reviews from our community

Visitor rating
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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Dutch first
  • English first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Any
English first
Keizer, Oregon
Level Contributor
59 reviews
30 restaurant reviews
common_n_restaurant_reviews_1bd8 54 helpful votes
“Sunday night dinner on the road”
Reviewed June 30, 2014 via mobile

Sunday night brought a limited selection of restaurants to choose from. After looking at the highest rated places, some of which were close, and some of which were too expensive, we chose the Wheelhouse, upstairs in the Lookout Lounge, which worked out very nicely. Service was excellent, view was excellent, there was a full bar, and the food was excellent with large portions, and affordable prices. Good experience.

Visited June 2014
Helpful?
Thank HarveySm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Portland, Oregon
Level Contributor
26 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 30 helpful votes
“---A MUST MISS---”
Reviewed June 29, 2014

We arrived late monday afternoon..
This was the only place open and the gods did not smile upon us.
The food wasn't hot, the veggies seemed old, service slow, the fish was just ok..
This is a tourist eatery and you have to wonder why no locals eat there..
The reviewer who rated the food mediocre was too kind...Horrible would been more accurate.
Go to BACK TO HWY 101 and you'll find other restaurants there
I

  • Visited June 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
3 Thank gazebo8528
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grants Pass, Oregon
Level Contributor
24 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
“Wheelhouse = Really BAD food!”
Reviewed June 28, 2014

My wife and I just had the worst meal that we have had in many years, if not the worst ever. Wife had seafood crepe which was inedible. I tasted it and had to agree. The seasoning and presentation were just terrible. It looked some type of baked dish that had been heated up in a microwave. Flavor was non-existent except for the strong taste of old cheese. I had a seafood dish known as Abu Dhabi prawns. It was a Indian curry bake that I thought would be sautéed. Again the flavors were all wrong. The vegetables on both dishes tasted like they were old and re-heated with the oddest combination of spices that I have ever seen. They sprinkled sesame seeds all over them. Needless to say, the dishes we had, plus many others appeared to be overpriced. If you are planning a trip to Bandon, Oregon, avoid the Wheelhouse Restaurant at all costs. You would do better eating at the Dairy Queen!

  • Visited June 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
3 Thank David C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bandon, Oregon
Level Contributor
73 reviews
48 restaurant reviews
common_n_restaurant_reviews_1bd8 29 helpful votes
“Wonderful dinner!!”
Reviewed June 22, 2014

The upstairs called the Crows Nest Lounge is the place to go. 21 and over only in the upstairs lounge which has a beautiful view of the boat docks and river. I had the Halibut and Prawns Romeo is was as delicious as described in the menu. The salad was fresh and tasty with bay shrimp and
a few other surprises. The bread was warm and crusty...perfect!! The atmosphere can be quite nice for a special dinner. There is TV if you must but the view and food were great enough. Friendly staff made it very special.

  • Visited June 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Tracy G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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