We booked and confirmed a room while on the road at a rate of $89 (which would be $98 with taxes becuase we specifically asked). When we arrived at the hotel we didnt realize they had switched us to a room with a rate of $98 ($112 with taxes). When the credit card was overcharged the front desk deferred me to the manager, who was very insulting and said that I dont understand the difference between the rate with taxes and without. I was then deferred to the OWNER, who was also insulting. He made some irrelevant comparison to buying a steak and paying taxes. When I told him I had been trying to get a hold of him for a few days he told me "Don't even try to go there with me buddy. I have more important things to deal with than a piddly [--] $13 matter". This is how the management talks to and treats their customers. He also mentioned that Oklahoma City is sold out (due to the tornado displacements) which means he thinks he can treat customers however he wants, and he and his staff can "bait and switch" and people are pretty much stuck.
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- Also Known As:
- Comfort Inn Weatherford
- Weatherford Comfort Inn