We chose this hotel because we were leaving for Mexico and it offered free airport shuttle and we could leave our car there til we returned.
First ... The room is fine. Had a 1 bedroom suite with king size bed. Pool area is inside with separate hot tub. They offered free drinks and horderves. So nothing wrong there ... You are close to places to eat via car.
So here's the problem we encountered .... When we arrived I said we need the shuttle at 5am ... They said it doesn't start until 6am .... We'll I called the day before and the employee on the phone said the shuttle runs 24/7...we'll come to find out that the local employee in Tulsa transferred their phones one nite to main switchboard of embassy (which is not local) because they were busy so the I received the wrong info ... None the less after a discussion they finally said they would pay for our taxi to airport .... Now when we returned from Mexico Friday nite and called the hotel to ask for shuttle pick up I was told it's not running driver is out and back up driver (batender) is too busy so you will have to buy your own taxi back to hotel. $30 ..... I'm a lil livid about now
It is not my problem that your driver is out and your back up is busy ..... You offered a service and it's your job to make sure what you offer is being upheld. I can't make excuses at my job and blow off a customer and you shouldn't either.
- Official Description (provided by the hotel):
- Welcome to the Embassy Suites Tulsa - I-44 hotel located in the heart of Tulsa, Oklahoma. Our all-suite hotel is conveniently located within 10 minutes of Tulsa, OK’s most popular attractions. Spend an afternoon at Expo Square, Oklahoma Aquarium, Air & Space Museum or entertain the family at Tulsa Zoo. Tulsa International Airport is minutes from the hotel and easily accessible via our complimentary airport shuttle service. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Priceline, Hilton Hotels Direct, Travelocity, Hotels.com, Hotwire, Expedia, Orbitz, getaroom.com, HotelQuickly, Cancelon and TripOnline SA so you can book your Embassy Suites by Hilton Tulsa - I-44 reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Embassy Suites Tulsa Hotel Tulsa
- Tulsa Embassy Suites