I look forward to staying at the Tulsa Downtown Doubletree every year for a conference that is in the hotel and across the street. I have thought in the past that the price per night is a little high seeing as the downtown hotel is in some ways dated. I was pleasantly surprised when I walked in at the updates made however I was told that there were no rooms available as other people had not checked out. Please keep in mind that I had not only made a reservation but had prepaid as well. I was told by the front desk that they had secured me another room at a nearby Doubletree hotel at no charge. First of all it is a major inconvenience attending a conference that you have to drive 15-20 minutes in city traffic to get to. I was ok with it as they had given me the new room for free. I mean, who can complain... I was told by the hotel that the two hotels could shuttle me back and forth so I didn't have to drive. The new hotel was not ok with this as they only serviced the airport. Then when I got to my room my reservation had been changed from 1 king bed to two doubles. I asked the desk about it and she barked that that is the reservation that they got from the other hotel and that it wouldn't matter because they were booked. I was 10 seconds away from just going home. Because of this change in hotel, I missed the first afternoon of the conference which was the main reason I was there. Apparently there was a lady who wanted to trade her king for two doubles so we ended up getting what we wanted. I am sorry to sound rude but a free room that caused me to be stressed out when I was on basically a vacation, ending up missing over half of my conference, missing an important alumnist dinner, getting barked at by a desk clerk, and having to drive back and forth was not worth it.
- Official Description (provided by the hotel):
- The Doubletree Hotel Tulsa Downtown in the heart of downtown Tulsa is the official Host Hotel of the BOK Center and the only hotel connected directly to the Tulsa Convention Center. Our full service hotel is located in Tulsa's vibrant downtown business and entertainment district, making us the perfect choice for business or leisure travel. The Doubletree also provides complimentary shuttle service to and from Tulsa International Airport, only 15 minutes away. ... more less
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- Also Known As:
- Doubletree Hotel Tulsa Downtown
- Doubletree Tulsa
- Tulsa Doubletree